Etobicoke, On Guest experience manager Jobs – 1004 Openings This Week

Director - Meeting & Event Planner
Compass Group Canada —Toronto, ON
- $80,000–$88,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Bar Manager
Paris Paris —Toronto, ON
- $50,000–$60,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Store discount
- Dental care
Quick apply
6d
HF Programs Specialist Aquatics
YMCA of Greater Toronto —Toronto, ON
- $51,040 a year
- Weekends as needed
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Restaurant Manager
Confidential —Toronto, ON
- $48,000–$60,000 a year
- Full-time
- Business
- Leadership
- Restaurant
- Dental care
Quick apply
10d
Dock Hand Remote Lodge
Zup's Fishing Resort and Canoe Outfitters —Ontario
- From $1,375 a week
- Temporary
- Hospitality
- CPR Certification
- Customer service
Quick apply
Assistant General Manager
Chuck's Roadhouse Bar and Grill - Mississauga Millcreek —Mississauga, ON
- From $55,000 a year
- Full-time
- Hospitality
- Bar
- Restaurant management
Quick apply
Restaurant Services Manager
CN Tower —Toronto, ON
- $57,293–$64,455 a year
- Overtime
- Bilingual
- Management
- Restaurant management
- Disability insurance
- Dental care
12d
Restaurant Manager - Charlie Social House
Charlie Social House —Toronto, ON
- $50,000–$65,000 a year
- Full-time
- Serving
- Supervising experience
- Bachelor's
- Store discount
- Dental care
Quick apply
Bartender/Manager/Supervisor
Cactus Billiard Bar & Grill —Etobicoke, ON
- $48,000–$60,000 a year
- Full-time
- Bar
- Inventory management
- Customer service
Quick apply
General Manager - Experiential Wellness | $10,000 Signing Bonus
Confidential Wellness Company —Toronto, ON
- From $1 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Store discount
- Dental care
Quick apply
Restaurant General Manager
Fox on John —Toronto, ON
- $70,000 a year
- Weekends as needed
- Serving
- Sales
- Restaurant management
- Dental care
- Paid time off
Quick apply
Health and Fitness Manager
Core Concepts —Toronto, ON
- $40,000–$50,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
8d
Guest Service Manager
Shoeless Joes Vaughan —Vaughan, ON
- $42,000–$50,000 a year
- Full-time
- Bilingual
- Hospitality
- Customer service
- Flexible schedule
Quick apply
14d
Shift Running Floor Manager
Paris Paris —Toronto, ON
- $50,000–$60,000 a year
- Weekends as needed
- Serving
- Bar
- Restaurant management
- Dental care
Quick apply
4d
Operations Manager, Beverage & Hospitality
Waterworks Food Hall —Toronto, ON
- $75,000–$85,000 a year
- Serving
- Hospitality
- Bar
- Paid time off
Quick apply
Floor Manager
Trattoria Nervosa —Toronto, ON
- $55,000 a year
- 8 hour shift
- Restaurant management
- Restaurant
- Wellness program
- Dental care
Quick apply
Account Manager
HotelTech International —Toronto, ON
- $70,000–$90,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Profit sharing
- Paid time off
Quick apply
8h
Restaurant Manager
Fox on John —Toronto, ON
- $21–$25 an hour
- Part-time
- Serving
- Hospitality
- Restaurant management
- Store discount
- Dental care
Quick apply
Assistant General Manager
Service Inspired Restaurants —North York, ON
- $60,100–$70,400 a year
- Bar
- Sales
- Inventory management
- Tuition reimbursement
Assistant Restaurant Manager
Browns Socialhouse —Oakville, ON
- From $55,000 a year
- Full-time
- Hospitality
- Management
- Restaurant management
- Store discount
- Dental care
Quick apply
4d

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guest experience manager jobs near etobicoke, on

Director - Meeting & Event Planner

Compass Group Canada -
Toronto, ON

Quick apply

Job details

Full-time
$80,000–$88,000 a year

Qualifications

Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Hospitality Management
Leadership
Restaurant experience
Communication skills

Full job description

Senior Manager, Events and Catering

Reports To: General Manager

The Director, Events & Catering is responsible for the strategic leadership, planning, and execution of hospitality programs, including Conferences Centre, Premium Dining, and Concierge Services. This role oversees a growing, multi-functional team and is accountable for building scalable processes, strengthening operational efficiency, and delivering exceptional guest and client experiences across all hospitality touchpoints.

As the department continues to evolve in a high-growth environment, the Director must be a strong and adaptable people leader who can develop talent, expand team capabilities, and continuously assess operational needs to support changing client expectations and business priorities The Director serves as the primary liaison between clients, premium dining operations, internal department leaders, and corporate support teams to ensure seamless communication, alignment, and execution of all hospitality initiatives, signature events, and special projects. This role is also responsible for developing structured planning processes, implementing performance tracking and forecasting tools, and ensuring compliance with all company, client, legal, and regulatory requirements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strategic Leadership & Program Planning Build and maintain strong relationships with clients and internal stakeholders, ensuring alignment with evolving business objectives and hospitality goals. Lead strategic planning initiatives for conferences centre, premium dining experiences, and concierge services. Develop scalable processes, forecasting tools, workback schedules, and performance metrics to support operational growth and efficiency. Continuously evaluate departmental structure, staffing, and workflows to meet changing client needs and operational demands. Partner closely with department heads and operational leaders to ensure seamless collaboration and execution across all hospitality functions. Identify opportunities to enhance guest experiences, operational effectiveness, and service delivery through innovation and continuous improvement. Stay informed on industry trends and hospitality best practices to support ongoing program development.

Event Management & Execution Oversee the planning and execution of large-scale, high-profile events and hospitality programs. Ensure exceptional service delivery across events, premium dining, and concierge operations. Lead event logistics, booking oversight, and operational coordination to create seamless guest experiences. Utilize EMS, Social Tables, and similar event management platforms to support planning, communication, and execution. Collaborate with culinary, operations, premium dining, and client service teams to maintain operational consistency and excellence. Gather and analyze guest and client feedback to enhance service standards and program offerings. Ensure compliance with all health, safety, sanitation, dietary, allergen, and hospitality regulations and standards.

Administration & People Management Lead, mentor, and develop a growing Events & Catering and Concierge team, fostering a culture of accountability, collaboration, and service excellence. Recruit, train, coach, and retain high-performing team members while supporting ongoing professional development. Provide leadership and direction to managers and team leads to ensure clear communication and operational consistency. Partner with clients and internal stakeholders to assess business needs, trends, and service requirements, making recommendations to support operational success. Oversee workforce planning, scheduling strategies, budgeting, and resource allocation to maximize efficiency and service delivery. Conduct performance evaluations and support employee development and succession planning initiatives. Ensure compliance with company policies, HR standards, and inclusive workplace practices.

QUALIFICATIONS & SKILLS 5+ years of leadership experience in event planning, hospitality, premium dining, or a related field. Degree/Diploma in Hospitality Management, Food Service Management, or related discipline preferred. Proven experience leading large-scale hospitality operations and high-profile events in a fast-paced environment. Strong leadership and team development skills, with experience managing growing teams and evolving operational structures. Demonstrated ability to build relationships and collaborate effectively with clients, executives, department leaders, and operational teams.

Experience with event management software including EMS, Social Tables, or similar platforms. Strong financial, organizational, communication, and problem-solving skills with the ability to adapt in a dynamic growth environment.

Job Type: Full-time

Pay: $80,000.00-$88,000.00 per year

Benefits:

Dental care
Extended health care
Life insurance
Paid time off
RRSP match
Vision care

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in etobicoke, on

Director - Meeting & Event Planner

Bar Manager

HF Programs Specialist Aquatics

Restaurant Manager

Dock Hand Remote Lodge

Assistant General Manager

Restaurant Services Manager

Restaurant Manager - Charlie Social House

Bartender/Manager/Supervisor

General Manager - Experiential Wellness | $10,000 Signing Bonus

Restaurant General Manager

Health and Fitness Manager

Guest Service Manager

Shift Running Floor Manager

Operations Manager, Beverage & Hospitality

Floor Manager

Account Manager

Restaurant Manager

Assistant General Manager

Assistant Restaurant Manager

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