Mississauga, On Customer care manager Jobs – 1104 Openings This Week

General Manager
Dymon Storage —Etobicoke, ON
- $60,000–$70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Dental care
Quick apply
Supervisor - LTL/FTL Customer Service
GALAXY FREIGHTLINE INC. —Mississauga, ON
- $60,000–$85,000 a year
- Overtime
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
Customer Service Manager / Integration Specialist
GALAXY FREIGHTLINE INC. —Mississauga, ON
- $75,000–$95,000 a year
- Full-time
- Oracle
- Customer service
- Salesforce
Quick apply
Cheese Manager- Experience working with Cheese Products required.
STARSKY FINE FOODS INC —Mississauga, ON
- $22–$30 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- Supervising experience
- Store discount
- Disability insurance
Quick apply
Manager, Fare Policy and Planning
Toronto Transit Commission —Toronto, ON
- $129,693–$162,089 a year
- Temporary
- Hybrid work
- Engineering
- Business development
- Analysis skills
6d
Senior Branch Manager
Confidentiel —Greater Toronto Area, ON
- $85,000–$95,000 a year
- Full-time
- Bilingual
- Management
- Sales
- Dental care
- Paid time off
Quick apply
13d
Pre-Owned Sales Manager
Confidential —Greater Toronto Area, ON
- $140,000–$180,000 a year
- Full-time
- CRM software
- Sales
- Bachelor's
Quick apply
Retail Manager
Dymon Storage —Etobicoke, ON
- $44,000–$58,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Store discount
- Dental care
Quick apply
Retail Area Manager / Field Operator, Multi-Branch Execution
Cash 4 You Corp. —Mississauga, ON
- $50,000–$60,000 a year
- Full-time
Quick apply
Retail Store Manager
Confidential —Greater Toronto Area, ON
- $60,000–$70,000 an hour
- Full-time
- Sales
- Customer service
- Cashiering
Quick apply
3d
Regional Sales Manager
Middleby Residential —Greater Toronto Area, ON
- $75,000–$140,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Dental care
- Paid time off
Quick apply
10h
Manager, Marketing Operations
Toronto Transit Commission —Toronto, ON
- $63.50–$79.41 an hour
- Temporary
- Hybrid work
- Marketing
- Customer service
- Microsoft Office
10d
Sales Support Team Lead
Weston Forest Group —Mississauga, ON
- $64,000–$72,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Key Account Sales Manager
firstbox —Oakville, ON
- From $80,000 a year
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Branch Sales Manager
Confidential —Mississauga, ON
- $60,000–$90,000 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Disability insurance
- Dental care
Quick apply
13d
Credit Supervisor / Superviseur de service de crédit
Carrier Enterprise Canada —Brampton, ON
- $70,000–$90,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Dental care
- Paid time off
Quick apply
Facility Manager Socceroof Etobicoke
Socceroof —Toronto, ON
- Full-time
- Bilingual
- Management
- Customer service
- Flexible schedule
Quick apply
Automotive Service Manager
Ggs Auto Collision Centre —Brampton, ON
- $25–$55 an hour
- Full-time
- ASE Certification
- Maintenance
- Analysis skills
- Paid time off
Quick apply
Team Lead – Retail Sales & Operations
EZ Rides —Mississauga, ON
- $18.50–$45.00 an hour
- Full-time
- Sales
- Bachelor's
- Organizational skills
Quick apply
Territory Operations Manager
Just Lubes Ltd. (Jiffy Lube) —Ontario
- $75,000–$85,000 a year
- Weekends as needed
- Customer service
- Business development
- Presentation skills
- Store discount
- Mileage reimbursement
Quick apply

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General Manager

Dymon Storage -
Etobicoke, ON

Quick apply

Job details

Full-time
$60,000–$70,000 a year

Qualifications

Microsoft Word
WHMIS Certification
Microsoft Excel
Microsoft Outlook
Marketing
Customer service
Windows
Workplace hazardous materials information systems
Bachelor's
Computer skills
College diploma
Business
Communication skills

Full job description

Job Overview

The General Manager is a front-line customer service representative for DYMON Storage, with responsibilities for sales, administration, maintenance, the professional delivery of exceptional customer experiences and the ongoing promotion of the DYMON brand. During one of two rotating shifts, the General Manager serves as the “person in charge” (PiC) of the facility and oversees daily activities, supervising and supporting the Store Associates and handling any issues that arise with customers.

Responsibilities

Achieving targets established by management for leasing and sales of ancillary services by:
Leasing storage space to meet specific customer requirements;
Promoting and selling ancillary DYMON services such as DYMONMine, DYMONBox, DYMONDoc, DYMONShred, DYMONVault and DYMON on Demand
Selling retail boxes and moving supplies.
Providing ongoing guidance and assistance to customers in their use of storage space.
Serves as the next level of authority in dealing with customer issues.
Ensures that commercial customer leads are referred to DYMON Business Solutions.
Performs data entry related to customer information, leases, payments, changes, move-outs and cancellations.
Assigns responsibility for, or performs routine cleaning, as required to maintain the DYMON standard of care and cleanliness; carries out regular inspections and creates service requests as required for IT, communications and facilities management.
Arrives before the store opening time and stays on site after closing to ensure all opening and closing activities, including sign-in and sign-out of Store Associates and other onsite employees, are completed on time and recorded.
Ensures compliance with all company policies and procedures and all applicable legal/statutory requirements including health and safety, human rights and labour standards.
Prepares quarterly and annual Performance Evaluations for Store Associates; assists with creating development plans and makes recommendations for ongoing training.
Produces Shift Notes to thoroughly advise and inform the second shift and the District Manager of issues and activities that are important to enable the seamless delivery of exceptional customer experiences.
Completes, or ensures that others complete Incident Reports for all unusual events/accidents to inform alternate shifts and senior management of any customer and employee issues; ensures that corrective action is taken and preventative measures are implemented to avoid similar incidents in the future.
Prepares daily cash receipts for bank deposits; authorizes retail sales refunds; administers the petty cash fund; and requisitions storage move-out refunds.
Completes the scheduled inventory count on a weekly basis and requisitions new inventory to keep the store stocked at all times.
Books trucks and movers for customer move-ins and move-outs.
Compiles information and submits prescribed reports to the District Manager/Director.

Primary Objectives:

Proudly represent, promote and protect the DYMON Storage brand.
Actively contribute to providing our customers with exceptional value and experiences that consistently exceed expectations.
Supervise and support the Store Associates.
Deliver seamless transitions between shifts.
Assist the District Manager/Director in achieving overall business objectives.
Take pride in the position, develop a sense of ownership for the store, demonstrate passion for the role and build a successful career.

Required Knowledge, Skills & Abilities:

Strong written and verbal communication skills, in person and on the telephone.
Proven track record in sales with consistent success in meeting or exceeding expectations.
Computer proficiency with a Windows Operating System, Microsoft Outlook, Word and Excel.
Superior customer service skills as evidenced by references and commendations.
Demonstrates high energy and positive engagement
Training in Conflict Resolution; knowledge of WHMIS and AODA.

Education & Experience:

College diploma or University degree in a business program (marketing, communications, public relations). The education requirement may be overlooked in favor of relevant work experience.
Three years experience in retail/service industry.

Education & Experience:

College diploma or University degree in a business program (marketing, communications, public relations). The education requirement may be overlooked in favor of relevant work experience.
Three years experience in retail/service industry.

Rated Competencies for this Position:

Reliability
Customer Focus
Problem Solving
Teamwork
Pride of Ownership
Process Compliance
Communication
Sales Focus
Directing Others
Integrity & Trust

Physical Demands & Environment:

This role requires a high level of physical mobility. The General Manager is required to inspect the property (interior and exterior), clean the building and equipment, operate a ride-on floor scrubbing machine and conduct customer tours. Periodically may be required to assist with the lifting and moving of articles for customers, the retail operation, DYMONMine and/or DYMONBox.
General Manager is required to maintain a professional, well groomed appearance at all times in accordance with the company policy. DYMON will provide uniforms and name tags which shall be worn at all times while on duty. Care and maintenance of uniforms is the responsibility of the employee.
General Manager must be available for shift work.
General Manager must have a valid Drivers License; may be required to operate Fleet vehicles.
DYMON Storage is proud to give back to the community and support local, national and international charities. All employees are encouraged to participate in community events and charitable activities organized by DYMON, or through independent involvement.

Additional Information :

This job posting is for an existing position vacancy within our organization.

Job Type: Full-time

Pay: $60,000.00-$70,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Life insurance
On-site parking
Store discount
Tuition reimbursement

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in mississauga, on

General Manager

Supervisor - LTL/FTL Customer Service

Customer Service Manager / Integration Specialist

Cheese Manager- Experience working with Cheese Products required.

Manager, Fare Policy and Planning

Senior Branch Manager

Pre-Owned Sales Manager

Retail Manager

Retail Area Manager / Field Operator, Multi-Branch Execution

Retail Store Manager

Regional Sales Manager

Manager, Marketing Operations

Sales Support Team Lead

Key Account Sales Manager

Branch Sales Manager

Credit Supervisor / Superviseur de service de crédit

Facility Manager Socceroof Etobicoke

Automotive Service Manager

Team Lead – Retail Sales & Operations

Territory Operations Manager

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