Montréal Qc Technical support level 1 Jobs – 414 Openings This Week

Digital Experience - E-Commerce Support Coordinator
JAM Industries Ltd —Montréal, QC
- Full-time
- Hybrid work
- Organizational skills
- Wellness program
- Disability insurance
Quick apply
Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Disability insurance
- Dental care
Quick apply
ISIT-415 & ISIT-442 IT Support Technician
Dawson College —Montréal, QC
- $27.78–$37.08 an hour
- Full-time
- Customer service
- Maintenance
- English
Quick apply
9d
Desktop Technician
CGI —Montréal, QC
- $50,000–$85,000 a year
- Full-time
- Maintenance
- Windows
Quick apply
Customer Onboarding Specialist (Implementation Specialist)
Ooma —Montréal, QC
- $58,000–$68,000 a year
- Remote
- Analysis skills
- Presentation skills
- AI
- Employee stock purchase plan
- Dental care
Quick apply
Customer Support Specialist
Zeffy —Montréal, QC
- $62,000–$72,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- AI
Customer Support Specialist
Medfar —Montréal, QC
- Weekends only
- Hybrid work
- English
- Paid time off
Quick apply
Technicien Centre Assistance AQ (6 mois) / QA Helpdesk Technician (6 months)
Keywords Studios —Montréal, QC
- Full-time
- Inventory management
- No university degree
- Scripting
- Employee assistance program
Quick apply
10d
Customer Support Engineer
h2o.ai —Montréal, QC
- $80,000–$100,000 a year
- Full-time
- Azure
- Computer Science
- Engineering
Quick apply
3d
Gestionnaire principal Chaîne d'approvisionnement et contrôle des matériaux / Sr. Manager Supply Chain and Material Control
Smardt —Dorval, QC
- Full-time
- Inventory management
- Engineering
- English
- Dental care
Quick apply
Customer Success Manager / Responsable de la réussite client
Insurity —Montréal, QC
- $65,000–$109,000 a year
- Remote
- Microsoft Powerpoint
- English
- Project management
- Disability insurance
- Dental care
Superviseur de Production (équipe d'assembleur mécanique) / Production Supervisor (mechanical assembly team)
Smardt —Dorval, QC
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Mechanic experience
- Dental care
Quick apply
Délégué Commercial / Business Development Manager
CEVA Contract Logistics U.S., Inc. —Saint-Laurent, QC
- Full-time
- Hybrid work
- Bilingual
- CRM software
- Sales
- Dental care
- Vision care
Quick apply
Technicien(ne) Réparation d'électroménagers| Technician - Appliances repair
Distinctive —Laval, QC
- Full-time
- Hybrid work
- Schematics
- Customer service
- English
- Dental care
- Employee assistance program
Quick apply
Superviseur de Production (équipe d'assemblage électrique) / Production Supervisor (electrical assembly team)
Smardt —Dorval, QC
- Overtime
- Microsoft Word
- Heavy lifting
- English
- Dental care
Quick apply
Java Engineer with Azure
WISSEN TECHNOLOGY PRIVATE LIMITED —Montréal, QC
- Full-time
- Azure
- Computer Science
- Engineering
- Disability insurance
- Dental care
Quick apply
Chef d'équipe Application / Application Team Lead
Smardt —Dorval, QC
- Full-time
- Engineering
- English
- Master's degree
- Dental care
Quick apply
6d
Java Full Stack Engineer
WISSEN TECHNOLOGY PRIVATE LIMITED —Montréal, QC
- Full-time
- Computer Science
- Engineering
- Java
- Disability insurance
- Dental care
Quick apply
Sr. System Administrator
Spector & Co —Saint-Laurent, QC
- From $80,000 a year
- Full-time
- Azure
- ERP systems
- Linux
- Dental care
- Employee assistance program
Quick apply
1d
Python Developer
WISSEN TECHNOLOGY PRIVATE LIMITED —Montréal, QC
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
- Disability insurance
- Dental care
Quick apply
10d

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Digital Experience - E-Commerce Support Coordinator

JAM Industries Ltd -
Montréal, QC

Quick apply

Job details

Full-time

Qualifications

Live chat
French
Content management systems
Workplace safety policies
E-commerce
Content creation
Data management
Ticket management systems
SEO
Customer service orientation
B2B
Organizational skills
Cross-functional collaboration

Full job description

Don't skip a beat, apply to JAM Industries!

JAM, making the world sound better, one brand at a time! Do these words sound like music to your ears?

Since 1972, JAM has grown to be one of the largest distributors of consumer electronic goods, pro-audio equipment, and musical instruments. Come join us to stay true to our mission of delivering ONLY the best customer service!

Role Summary
We are seeking a detail-oriented, collaborative eCommerce Support Coordinator to join our team. In this role, your primary focus will be owning the product onboarding process for our B2B dealer portal; curating raw data, crafting compelling product copy, and managing media assets.

Beyond managing our B2B catalog, you will play a key role in supporting our growth by assisting with day-to-day customer service inquiries across our direct-to-consumer (D2C) platforms. The ideal candidate has 1–3 years of eCommerce experience, strong organizational skills, and the language proficiency required to ensure our French product content is polished and professional.

Job Functions
Primary Responsibilities: B2B Product Catalog & Content Management

Product Onboarding & Data Curation: Gather, organize, and synthesize raw product information and specifications from various internal and external sources.
Content Creation: Draft compelling, accurate, and SEO-friendly product titles, descriptions, and bullet points tailored for the B2B dealer portal.
Media Management: Source, review, and upload high-quality product images and assets ensuring they meet portal standards.
Catalog Architecture: Assign appropriate categories, tags, and attributes to new products to ensure seamless site navigation and searchability for dealers.

Secondary Responsibilities: Direct-to-Consumer (D2C) Support

Omnichannel Customer Service: Assist with day-to-day customer support inquiries across various direct-to-consumer platforms (e.g., email, chat, or marketplace messages).
Issue Resolution: Help customers with order tracking, product inquiries, returns, and basic troubleshooting to maintain high satisfaction rates.
Cross-Functional Collaboration: Feedback common customer pain points or catalog errors to the broader team to help improve the overall user experience.

Job Prerequisites & Qualifications
Required Qualifications

eCommerce Experience: Minimum 1–3 years of experience working within an eCommerce environment (B2B portal, direct-to-consumer platform, or marketplace management).
Data & Content Management: Proven experience gathering raw product data from multiple sources and transforming it into clean, accurate, and customer-ready web content (titles, bullet points, and descriptions).
Customer Support Skills: Experience interacting with customers and handling inquiries or troubleshooting issues on D2C platforms via email, chat, or support ticketing systems.
Technical Literacy: High comfort level learning internal software, specifically content management systems (CMS), translation tools, and basic digital image handling.
Collaborative Energy: A positive, high-energy team player who brings an enthusiastic attitude to daily tasks and thrives in a supportive, cross-functional environment.

Preferred (Nice-to-Have) Qualifications

B2B Portal Familiarity: Prior experience specifically managing dealer portals or wholesale eCommerce channels.
Basic Image Editing: Familiarity with basic photo cropping, resizing, or formatting to ensure product imagery fits site specifications.
Detail-Oriented Mindset: Strong organizational skills with a knack for spotting data inconsistencies or translation awkwardness before content goes live

#LI-Hybrid #NexoraNA

Why Join Us

Ready to join our team? Here’s why …

Comprehensive group benefits: Health, Dental, Vision, Life, Critical Illness, Short- and Long-Term Disability
Wellness Incentive Program and Employee Assistance Program
RRSP / 401(k) matching program
Work-life balance matters: Flextime, summer hours, paid vacation, and personal time off
A casual, fun, and collaborative work environment
Lively social calendar—there’s always something for everyone
Generous employee discounts on our products
Ongoing learning and development opportunities
The chance to work alongside a highly talented, high-performing team

Workplace Commitments

We are committed to providing a safe and healthy work environment. All employees are expected to follow workplace safety protocols, including compliance with local regulations and internal standards, to ensure the well-being of everyone.

We are dedicated to fostering a workplace where individuals feel respected, supported, and able to contribute fully. We recognize that different perspectives and experiences strengthen our teams and drive better outcomes for our employees and customers.

Nexora and its family of brands, including JAM and Almo, are equal opportunity employers. All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.

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Refine Your Search

technical support level 1 jobs in montréal qc

Digital Experience - E-Commerce Support Coordinator

Technical Support Specialist II

ISIT-415 & ISIT-442 IT Support Technician

Desktop Technician

Customer Onboarding Specialist (Implementation Specialist)

Customer Support Specialist

Customer Support Specialist

Technicien Centre Assistance AQ (6 mois) / QA Helpdesk Technician (6 months)

Customer Support Engineer

Gestionnaire principal Chaîne d'approvisionnement et contrôle des matériaux / Sr. Manager Supply Chain and Material Control

Customer Success Manager / Responsable de la réussite client

Superviseur de Production (équipe d'assembleur mécanique) / Production Supervisor (mechanical assembly team)

Délégué Commercial / Business Development Manager

Technicien(ne) Réparation d'électroménagers| Technician - Appliances repair

Superviseur de Production (équipe d'assemblage électrique) / Production Supervisor (electrical assembly team)

Java Engineer with Azure

Chef d'équipe Application / Application Team Lead

Java Full Stack Engineer

Sr. System Administrator

Python Developer

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