North York, On Software analyst Jobs – 633 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Customer service
- Databases
- Bachelor's
- Wellness program
- Dental care
Quick apply
Platform & Release Analyst
ISG Search Inc —Toronto, ON
- Up to $90,000 a year
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Microsoft Office
Quick apply
Technical Support Analyst
YM Inc. —North York, ON
- $65,000–$70,000 a year
- Full-time
- Computer Science
- Windows
- Databases
- Dental care
- Tuition reimbursement
Quick apply
IT Service Desk Analyst
Metro Supply Chain —Mississauga, ON
- $68,000–$70,000 a year
- Full-time
- Customer service
- Windows
- Analysis skills
- Disability insurance
- Dental care
Quick apply
IT Service Desk Analyst (Level 1)
The Central Group Ltd. —Mississauga, ON
- $60,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer Science
- Heavy lifting
Junior QA Analyst
TravelBrands —Toronto, ON
- $60,000–$65,000 a year
- Hybrid work
- Computer Science
- Engineering
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Quality Analyst
CGI —Toronto, ON
- $65,000–$115,000 a year
- Full-time
- Hybrid work
- Databases
- SQL
- APIs
Quick apply
Senior Business Systems Consultant
IFDS Group —Toronto, ON
- $105,000–$132,000 a year
- Hybrid work
- Writing skills
- Analysis skills
- Bachelor's
- Employee assistance program
10d
Senior Business Systems Consultant
IFDS Group —Toronto, ON
- $105,000–$132,000 a year
- Hybrid work
- Bilingual
- Spanish
- Writing skills
- Employee assistance program
21h
Programmer Analyst
Spicers Canada —Vaughan, ON
- Weekends as needed
- Computer Science
- ERP systems
- SQL
Quick apply
BI Developer - Fixed Term Contract
Philip Morris International —Toronto, ON
- $97,396 a year
- Full-time
- Computer Science
- Databases
- SQL
11d
Senior Product Manager
Rentsync —Toronto, ON
- Full-time
- Hybrid work
- Engineering
- APIs
- AI
Quick apply
Manager, D365 F&O Q/A
ISG Search Inc —Toronto, ON
- $115,000–$135,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
Business Operations Intern - Content QA
Rakuten Kobo —Toronto, ON
- Full-time
- Hybrid work
- Microsoft Excel
- Research
- Organizational skills
- Flexible schedule
Service Asset & Configuration Management (SACM) Analyst
Bevertec —Toronto, ON
- $50–$60 an hour
- Hybrid work
Quick apply
Sr Data Specialist
McKesson —Mississauga, ON
- $99,100–$132,100 a year
- Azure
- Master's degree
- SQL
Principal Data Engineer
Tangerine Bank —Toronto, ON
- Azure
- DevOps
- AWS
Manager, Engineering
Coca-Cola Canada Bottling Limited —Toronto, ON
- $108,000–$150,000 a year
- Hybrid work
- Azure
- DevOps
- Leadership
- Employee assistance program
3d
Endpoint Systems Support Analyst
Tangerine Bank —Toronto, ON
- Computer science
- Microsoft Outlook
- Computer Science
- Tuition reimbursement
Senior Data Engineer
Tangerine Bank —Toronto, ON
- DevOps
- Communication skills
12d

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software analyst jobs near north york, on

Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year

Qualifications

French
Customer service
Technical support
Databases
Bachelor's
Communication skills

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness focus including virtual yoga classes and wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

software analyst jobs in north york, on

Product Support Analyst

Platform & Release Analyst

Technical Support Analyst

IT Service Desk Analyst

IT Service Desk Analyst (Level 1)

Junior QA Analyst

Quality Analyst

Senior Business Systems Consultant

Senior Business Systems Consultant

Programmer Analyst

BI Developer - Fixed Term Contract

Senior Product Manager

Manager, D365 F&O Q/A

Business Operations Intern - Content QA

Service Asset & Configuration Management (SACM) Analyst

Sr Data Specialist

Principal Data Engineer

Manager, Engineering

Endpoint Systems Support Analyst

Senior Data Engineer

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