Ottawa, On Service desk Jobs – 88 Openings This Week

Customer Service/Order Desk Administrator
OZ Optics Ltd —Ottawa West, ON
- $45,000–$50,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Customer Service Coordinator
Services Financiers Affiliés / Affiliated Financial Services —Gatineau, QC
- $45,000–$50,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
4d
Service Desk Analyst
Infosys —Ottawa, ON
- $42,642–$52,118 a year
- Bilingual
- Customer service
- Engineering
Quick apply
4d
Service Desk Administrator 1
Convergence Networks —Ottawa, ON
- $50,000–$55,000 a year
- Weekends as needed
- Azure
- Windows
- Microsoft Office
- Dental care
- Vision care
Andaz Front Desk Host
Andaz Ottawa —Ottawa, ON
- $21.22 an hour
- Weekends as needed
- Hotel
- Presentation skills
- Front desk
13d
Service Desk Technician L2
Morson Talent (Canada & USA) —Kanata, ON
- $30–$37 an hour
- Contract
- Bilingual
- Software troubleshooting
- English
Quick apply
20h
Guest Service Agent
Sandman Hotel Group —Ottawa, ON
- $21.90 an hour
- Full-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Receptionist
Stantec —Ottawa, ON
- $41,100–$55,500 a year
- Temporary
- Bilingual
- Customer service
- English
- Wellness program
- Employee stock purchase plan
11d
Service Desk Analyst
Carleton University —Ottawa, ON
- Computer Science
- Customer service
- In-person
18h
Guest Service Agent (Part Time)
AC Marriott Ottawa —Ottawa, ON
- From $23.99 an hour
- Part-time
- Bilingual
- Customer service
- English
- Store discount
- Wellness program
Quick apply
Guest Service Agent (Part-Time)-Moxy Ottawa Downtown
RIMAP Hospitality —Ottawa, ON
- $23.40 an hour
- Part-time
- Bilingual
- Customer service
- English
- Paid time off
- Flexible schedule
Quick apply
9d
Technical Support Analyst
Canadian Commercial Corporation —Ottawa, ON
- $74,063–$87,936 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Windows
- Employee assistance program
7d
Hotel Front Desk Clerk
Holiday Inn express & Suites Downtown Ottawa East —Ottawa, ON
- $17.60–$20.00 an hour
- Part-time
- Bilingual
- Hospitality
- Customer service
Quick apply
11h
Front Desk Concierge - casual
Wellington West Retirement Community —Ottawa, ON
- $18.74 an hour
- 8 hour shift
- Customer service
- English
- Microsoft Office
- Paid time off
Quick apply
Front Desk Associate
The Spa Day Retreat —Kanata, ON
- $19–$20 an hour
- Part-time
- Customer service
- Data entry
- In-person
Quick apply
14d
Front desk operations
Morala trading —Ottawa, ON
- $17.20–$26.36 an hour
- Full-time
- Microsoft Word
- Google Suite
- Sales
Quick apply
14d
ITSM Support Analyst
RJR Innovations —Ottawa, ON
- $40,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- No university degree
Night Auditor - Courtyard By Marriott
HCC (Ottawa) LP. —Ottawa, ON
- $25.96 an hour
- Full-time
- Hotel
- Restaurant
Quick apply
1d
Junior IT Support Technician
Canadian Institute for Health Information —Ottawa, ON
- $57,798–$67,997 a year
- Contract
- Bilingual
- Computer Science
- Customer service
4d
Guest service representative
Gray Collection —Ottawa, ON
- Weekends as needed
- Bilingual
- Hospitality
- Bar
- Profit sharing
Quick apply

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service desk jobs near ottawa, on

Customer Service/Order Desk Administrator

OZ Optics Ltd -
Ottawa West, ON

Quick apply

Job details

Permanent | Full-time
$45,000–$50,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Marketing
Customer service
ERP systems
Post-secondary education
English
DEC
Microsoft Office
MRP
Inside sales
Organizational skills
Manufacturing
Business
Associate's degree
Marketing

Full job description

Company Overview

OZ Optics Limited is a leading worldwide supplier of fiber optic products, test equipment and sensors. It is located in Canada's capital city of Ottawa and established in 1985.

Company Perks:

Every employee receives full benefits including medical, dental, optical and life insurance with the premiums paid for by OZ Optics.
Opportunity to work along side with subject matter experts in fiber optics
Opportunity to work on world-class products with cutting-edge technologies
Best recreational facilities company can offer. Squash and basketball courts, weight-training rooms, indoor pool, sauna, and hot tub for use by employees
Staff events - adult and children's holiday parties, Easter egg hunt, family summer barbecue, and soccer games.
Free on-site parking

Position Summary:

Report to Customer Service Manager.
Coordinate customer requests with internal departments as the point of contact.
Follow through internal processes for each order to fully satisfy customer requirements.
Collaborate with Finance for accurate customer invoicing & payments as per payment terms.

Typical Duties:

Communicate timely & accurately with customers about orders progress & delivery schedule.
Understand production processes to provide accurate replies to customer inquiries.
Serve as the link between customers and internal departments.
Ensure orders pricing and shipments are aligned with company policies and customer needs.
Handle Return Material Authorization (RMA) process–as the owner of RMA process.
Process change orders, cancellations, and price validations.
Assist customers with exchange of required documents and provide necessary information.
Verify customer documents and orders, and record them according to corporate policies.
Issue official Order Acceptance and Sales Order Acknowledgement to customers.
Proactively be responsible for processing each customer order with accuracy and timely.
Fully understand Order Desk and Customer Service processes.

Education:

Post-secondary education in Sales and Marketing or Business Administration

Experience:

3-5 years of inside sales or customer service experience preferably in technical manufacturing

Skills:

Effective organizational skills
Attentive to details
Experienced with ERP, MRP, CRM business applications
Advanced working knowledge of Microsoft suite: MS Outlook, Excel, Word
Excellent command of English both verbal and written

Candidates must be eligible to work in Canada

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

Casual dress
Company events
Disability insurance
Employee assistance program
Life insurance
On-site parking
Vision care

Application question(s):

Do you have an excellent verbal and written command of English
Do you have a firm understanding of the Commercial Manufacturing Order Processing Cycle from RFQ forward?

Education:

DCS / DEC (required)

Experience:

ERP systems: 3 years (required)
MRP, CRM business applications: 3 years (preferred)
Advanced Microsoft Suite: 3 years (required)
Technical manufacturing Customer service: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

service desk jobs in ottawa, on

Customer Service/Order Desk Administrator

Customer Service Coordinator

Service Desk Analyst

Service Desk Administrator 1

Andaz Front Desk Host

Service Desk Technician L2

Guest Service Agent

Receptionist

Service Desk Analyst

Guest Service Agent (Part Time)

Guest Service Agent (Part-Time)-Moxy Ottawa Downtown

Technical Support Analyst

Hotel Front Desk Clerk

Front Desk Concierge - casual

Front Desk Associate

Front desk operations

ITSM Support Analyst

Night Auditor - Courtyard By Marriott

Junior IT Support Technician

Guest service representative

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