Red Deer, Ab Shop supervisor Jobs – 70 Openings This Week

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Wireline Supervisor
Big Guns Energy Services Inc. —Red Deer, AB
- $100,000–$150,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick apply
Journeyman Heavy Equipment Technician (HET) Mechanic
Empringham Disposal Corp —Red Deer, AB
- From $47 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Data Technician/ Pump Operator
Big Guns Energy Services —Red Deer, AB
- $50,388–$94,256 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
Quick apply
Heavy Duty Field Technician
Wajax —Red Deer, AB
- Communication skills
- Mechanical knowledge
- Wellness program
- Dental care
Quick apply
HET Journeyman Field Mechanic
Element Technical Services / Essential Coil Well Service —Red Deer, AB
- Full-time
- Computer skills
- Communication skills
- Mechanical knowledge
8d
Maintenance Supervisor FIFO (Fort Hills)
North American Construction Group Inc. —Alberta
- Full-time
- Microsoft Office
- Supervising experience
- Computer skills
- Tuition reimbursement
- Vision care
Maintenance and Supply Chain Coordinator
Heavy Metal Equipment & Rentals —Red Deer, AB
- Full-time
- Microsoft Excel
- Inventory management
- Customer service
- Commuter benefits
- Disability insurance
Quick apply
PCE Supervisor - Red Deer
Express Employment Professionals —Alberta
- From $30 an hour
- Full-time
- Microsoft Excel
- Budgeting
- Communication skills
Quick apply
Mobile Maintenance Electrician - Sparwood, B.C.
Elk Valley Resources —Alberta
- $128,000–$134,000 a year
- Full-time
- Schematics
- In-person
- Wellness program
- Disability insurance
Field Mechanic
Forbes Bros. Group of Companies —Alberta
- $55–$75 an hour
- Overtime
- Schematics
- Heavy equipment operation
- In-person
Quick apply
HET Journeyman Mechanic
Element Technical Services / Essential Coil Well Service —Red Deer, AB
- Full-time
- Computer skills
- Communication skills
- Mechanical knowledge
8d
Heavy Duty Mechanics - 14 days on/off or 7 days on /off shifts
Diamond Truck Centre- Fort McMurray —Alberta
- $51–$75 an hour
- Full-time
- Maintenance
- In-person
- Communication skills
- Disability insurance
- Dental care
Quick apply
Heavy Equipment Service & Maintenance Supervisor
Heavy Metal Equipment & Rentals —Alberta
- From $170,000 a year
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Store discount
- Disability insurance
Quick apply
Fuel & Lube Technician
Morgan Construction & Environmental Ltd —Alberta
- Nights as needed
- CPR Certification
- First Aid Certification
- Dental care
- Life insurance
14d
Welder - Sparwood, B.C.
Elk Valley Resources —Alberta
- $123,000–$134,000 a year
- Full-time
- Welding
- In-person
- Disability insurance
- Relocation assistance
6d
Maintenance Coordinator
Heavy Metal Equipment & Rentals —Alberta
- Full-time
- Microsoft Excel
- Heavy lifting
- Customer service
- Disability insurance
- Dental care
Quick apply
Welding Estimator
Heavy Metal Equipment & Rentals —Alberta
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Disability insurance
- Dental care
Quick apply
Project Coordinator, Heavy Civil (Site-Based)
Sigfusson Northern Ltd. —Alberta
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
10d
ROFS Canada - Slickline Supervisor
Edge OFS —Red Deer, AB
- Full-time

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shop supervisor jobs near red deer, ab

Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Quick apply

Job details

Full-time
$50,000–$65,000 a year

Qualifications

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

shop supervisor jobs in red deer, ab

Customer Sales and Service Representative

Wireline Supervisor

Journeyman Heavy Equipment Technician (HET) Mechanic

Data Technician/ Pump Operator

Heavy Duty Field Technician

HET Journeyman Field Mechanic

Maintenance Supervisor FIFO (Fort Hills)

Maintenance and Supply Chain Coordinator

PCE Supervisor - Red Deer

Mobile Maintenance Electrician - Sparwood, B.C.

Field Mechanic

HET Journeyman Mechanic

Heavy Duty Mechanics - 14 days on/off or 7 days on /off shifts

Heavy Equipment Service & Maintenance Supervisor

Fuel & Lube Technician

Welder - Sparwood, B.C.

Maintenance Coordinator

Welding Estimator

Project Coordinator, Heavy Civil (Site-Based)

ROFS Canada - Slickline Supervisor

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