Remote Patient services coordinator Jobs – 53 Openings This Week

Patient Services Coordinator - Remote
Cornerstone Physiotherapy —Greater Toronto Area, ON
- $20 an hour
- Part-time
- Hybrid work
- Medical office experience
- No experience needed
- In-person
- Work from home
Quick apply
3d
Patient Partner Coordinator
Stenberg College International —Surrey, BC
- $30 an hour
- Part-time
- Remote
- Microsoft Office
- Recruiting
- Organizational skills
Quick apply
Pharmacy Assistant Instructor (3+ years experience)
Thompson Career College, London —Ontario
- $35–$45 an hour
- Part-time
- Remote
- CPR Certification
- Google Suite
- Inventory management
- Paid time off
Quick apply
Virtual Care Nurse Practicioner
Cleveland Clinic Canada —Saskatchewan
- From $80 an hour
- 12 hour shift
- Remote
- Research
- Patient care
- Work from home
- Flexible schedule
Quick apply
Virtual Care Nurse Practitioner
Cleveland Clinic Canada —Remote
- From $75 an hour
- 12 hour shift
- Remote
- Computer literacy
- Research
- Patient care
Quick apply
After-Hours Pager Service Coordinator (Remote / Work from Home)
Realcare Inc. —Winnipeg, MB
- $527–$589 a week
- Holidays
- Remote
- English
- Communication skills
- Work from home
Quick apply
CAN Clinical Ops Support Coordinator
Teladoc Health —Remote
- $45,000–$50,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Outlook
- English
1d
Senior Project Coordinator, Specialist Services Committee
Doctors of BC —Vancouver, BC
- $63,600–$79,500 a year
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Manager, Client Services
Bayshore HealthCare —Mississauga, ON
- $65,000–$70,000 a year
- Full-time
- Remote
- English
- Windows
- High school diploma or GED
4d
Coordinator, Office of Virtual Health
PHSA —Burnaby, BC
- $63,484–$91,259 a year
- Temporary
- Remote
- Word processing
- Writing skills
- Administrative experience
Patient Care Coordinator
Calgary West Central Primary Care Network —Calgary, AB
- $43,000–$53,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Healthcare Clinic Sales Specialist – Remote
Clinic Accelerator —Remote
- $22–$30 an hour
- Full-time
- Remote
- CRM software
- Customer service
- Business development
Quick apply
2d
Coordinator, Marketing Onboarding
Dentalcorp Health Services LTD. —Toronto, ON
- $60,000–$75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
10d
Patient Care Coordinator, Surgical and Medical Services
Dr. Christopher Szeto's Office —Greater Sudbury, ON
- $23.50–$25.50 an hour
- Part-time
- Medical office experience
- Administrative experience
- Front desk
- Store discount
- Work from home
Quick apply
Client Care Coordinator
Therapyou-Thérapie-toi —Pointe-Claire, QC
- $16.60–$23.00 an hour
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Marketing
- Paid time off
- Work from home
Quick apply
Administrative & Client Services Coordinator
SMS Chartered Professional Accountants —Greater Toronto Area, ON
- $30,000 a year
- Full-time
- Remote
- Microsoft Word
- Google Suite
- Microsoft Outlook
Quick apply
14d
Patient Care Coordinator Bilingual (Quebec)
PSPSync —Remote
- $60,000–$70,000 a year
- Full-time
- Remote
- CRM software
- English
- Continuous improvement
Quick apply
4d
Contract Coordinator
Calian —Remote
- From $50,000 a year
- Weekends as needed
- Remote
- CRM software
- English
- Project management
Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS) - Virtual Psych Unit
Fraser Health —Surrey, BC
- $49.20–$67.08 an hour
- Overtime
- Remote
- Research
- Supervising experience
- Team management
Central Services Representative (Bilingual)
Resolve Sleep Health —Cornwall, ON
- $50,000 a year
- Full-time
- Remote
- Spanish
- English
- Data entry
- Dental care
Quick apply

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Patient Services Coordinator - Remote

Cornerstone Physiotherapy
Greater Toronto Area, ON

Quick apply

Job details

Part-time
$20 an hour
3 days ago

Qualifications

Live chat
Customer appointment booking
Medical office experience
No experience needed
Patient service
Jane App
Client services
Customer service orientation
Outbound calling
Client consultation
Communication skills
Client interaction

Full job description

Cornerstone Physiotherapy is looking for enthusiastic, confident, and highly customer-focused individuals to join our centralized Patient Services team.

This is a patient-facing role focused on creating an excellent first experience with Cornerstone. You will be the first point of contact for many of our new patients, helping them understand our services, locations, pricing, and booking options and guiding them toward the right appointment.

This is more than a traditional call centre or appointment-booking role. We are looking for someone who can have a genuine conversation with a prospective patient, understand what they are looking for, confidently answer their questions, and recognize when someone may simply need a little guidance to move forward with booking.

What You'll Do

Answer incoming phone calls from current and prospective patients
Respond to patient inquiries through email, website chat, and other online channels
Proactively contact new patients by phone when inquiries are received during operating hours
Book appointments across Cornerstone's multiple clinic locations and services
Follow up with prospective patients who do not initially book
Help patients determine which Cornerstone location or service may best meet their needs
Provide accurate information regarding services, pricing, locations, appointment availability, and clinic policies
Build rapport with patients and provide a professional, welcoming experience from their first interaction with Cornerstone
Identify and appropriately address barriers or hesitation around booking
Follow established lead follow-up and booking processes
Escalate clinical, complex, or otherwise inappropriate questions to the appropriate member of the team
Use Jane, Sonar, and other systems required to manage calls, inquiries, and bookings
Maintain confidentiality and professionalism when handling patient information

What We're Looking For

We are looking for someone who is:

An excellent communicator, particularly over the phone
Warm, friendly, confident, and professional
Comfortable speaking with a wide variety of people
Able to have a natural conversation rather than simply follow a script
Comfortable asking questions and actively guiding a patient toward booking
Highly organized and able to manage multiple inquiries and priorities
A quick learner who can become knowledgeable about multiple services, locations, pricing structures, and policies
Comfortable learning and using technology and multiple software platforms
Able to work independently in a remote environment
Comfortable recognizing when a question should be escalated rather than attempting to answer something outside their knowledge or scope
Previous customer service, administrative, healthcare, physiotherapy, or booking experience is an asset

Healthcare experience is not required. We are more interested in finding someone with excellent communication and customer service skills who is confident, personable, organized, and willing to learn.

Hours & Scheduling

Cornerstone's centralized Patient Services team provides coverage during our extended operating hours. Our part time staff covers mornings, evenings and weekends. Our open hours are:

Monday–Thursday: 7:00 AM–8:00 PM
Friday: 7:00 AM–6:00 PM
Saturday: 9:00 AM–3:00 PM

Part-time shifts will generally be scheduled during our opening, evening, and Saturday coverage periods.
Monday through Thursday morning shifts 7:00am - 10:00
Monday through Thursday evening shifts 5:00pm - 8:00pm
Friday evening shift 3:00pm - 6:00pm
Saturday 9:00am - 3:00pm
**We are looking for 2-3 people to fill these part time hours**

Schedules may occasionally need to be adjusted to accommodate vacation coverage, appointments, or other team needs. We are looking for team members who are able to work collaboratively and provide coverage when reasonably required.

Remote Work & Training

This is a remote position once training is complete.

Initial training will take place in person at one of our Cornerstone clinic locations. This will allow you to become familiar with our team, systems, booking processes, services, and the patient experience before transitioning to independent remote work.

From time to time, there will also be in-person team meetings or training sessions. These meetings and training sessions will take place at one of our clinic locations.

We anticipate that regular in-person team meetings will occur approximately once every 2–3 months, although additional in-person training may occasionally be required when significant changes to procedures or systems are introduced. The need for additional in-person training will depend on the complexity of the changes.

Outside of these occasional requirements, the position is fully remote.

Compensation - $20/hour

Equipment

Laptop and headset will be provided for you (strictly for work purposes only)

Privacy & Confidentiality

Because this role involves access to patient information, employees must be able to maintain a private and secure work environment while working remotely.

This includes:

Ensuring patient information cannot be viewed or accessed by other members of the household
Ensuring patient conversations cannot be overheard by other members of the household
Maintaining appropriate privacy and confidentiality when accessing or discussing patient information
Following all Cornerstone privacy, confidentiality, and information-security policies

Why Join Cornerstone?

This is an opportunity to become an important part of a growing centralized team and play a key role in how new patients experience Cornerstone from their very first interaction.

If you are someone who enjoys helping people, communicates confidently, learns quickly, and can turn a conversation into a positive next step, we'd love to hear from you.

Pay: $20.00 per hour

Expected hours: 6.0 – 20.0 per week

Benefits:

Work from home

Work Location: Hybrid remote in Greater Toronto Area, ON

Quick apply

Refine Your Search

patient services coordinator jobs in remote

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Virtual Care Nurse Practicioner

Virtual Care Nurse Practitioner

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CAN Clinical Ops Support Coordinator

Senior Project Coordinator, Specialist Services Committee

Manager, Client Services

Coordinator, Office of Virtual Health

Patient Care Coordinator

Healthcare Clinic Sales Specialist – Remote

Coordinator, Marketing Onboarding

Patient Care Coordinator, Surgical and Medical Services

Client Care Coordinator

Administrative & Client Services Coordinator

Patient Care Coordinator Bilingual (Quebec)

Contract Coordinator

Patient Care Coordinator, Mental Health & Substance Use Services (MH&SUS) - Virtual Psych Unit

Central Services Representative (Bilingual)

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