Toronto, On Client care manager Jobs – 2728 Openings This Week

Operations Manager
Circle of Care, Sinai Health —Toronto, ON
- $80,000–$110,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Bachelor's
- Dental care
- Paid time off
Quick apply
Individual Life & DI Insurance Client Service
The Insurance Advisory Group Inc. —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Data entry
- Disability insurance
- Dental care
Quick apply
Construction Project Manager - Commercial Interiors
CPM Inc - Cubecom Project Management Inc. —Toronto, ON
- $140,000 a year
- Weekends as needed
- Customer service
- Bachelor's
- Team management
- Dental care
- Paid time off
Quick apply
13d
National Account Manager (Experienced)
Falco Logistics —North York, ON
- $60,000–$90,000 a year
- Full-time
- Customer service
- English
- Business development
- Dental care
- Paid time off
Quick apply
Nurse Practitioner
Scarborough Centre for Health Communities —Scarborough, ON
- $52.83–$74.83 an hour
- Weekends as needed
- CPR Certification
- Writing skills
- Research
- Wellness program
- Dental care
Quick apply
Client Service Manager
The West Egg Group Security Services —Toronto, ON
- $60,000–$70,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
12d
Audit and Accounting Manager
I&A Professional Corporation —Vaughan, ON
- $95,000–$130,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Travel
- Dental care
- Paid time off
Quick apply
Commercial Lines Account Manager
McDougall Insurance and Financial —Markham, ON
- $60,000–$70,000 a year
- Full-time
- Sales
- Customer service
- Word processing
- Dental care
- Paid time off
Quick apply
Director, Community Programs
EYET Family Resources —Toronto, ON
- $111,000–$120,000 a year
- Weekends as needed
- English
- Master's degree
- Bachelor's
- Disability insurance
- Dental care
Quick apply
6d
Service Plumber / Licensed Plumber
Smith and Long Limited —Toronto, ON
- $35–$60 an hour
- Immediate opening
- Customer service
- In-person
- Communication skills
Quick apply
Regional Sales Manager, North Eastern Ontario & Maritimes
Automann Heavy Duty Canada ULC —Brampton, ON
- $120,000–$130,000 a year
- Immediate opening
- Sales
- Marketing
- Customer service
- Mileage reimbursement
- Dental care
Quick apply
Human Resources Manager
Campisi LLP —Vaughan, ON
- $96,024.16–$116,221.16 a year
- Full-time
- Bachelor's
- Human resources
- Recruiting
- Disability insurance
- Dental care
Quick apply
Veterinary Practice Manager
Prince Edward Animal Clinic —Etobicoke, ON
- From $95,000 a year
- Full-time
- Management
- Inventory management
- Administrative experience
- Dental care
Quick apply
Case Manager( Personal Injury)
NANDA & ASSOCIATE LAWYERS P.C. —Mississauga, ON
- $55,000–$75,000 a year
- Full-time
- Organizational skills
- In-person
- Training & development
- Mileage reimbursement
- Disability insurance
Quick apply
5d
Construction Project Manager
Diligent Construction Inc. —Etobicoke, ON
- $54,352.80–$139,869.63 a year
- Full-time
- Civil engineering
- Organizational skills
- Time management
Quick apply
Registered Respiratory Therapist - Permanent Part Time
Toronto Grace Health Centre —Toronto, ON
- $89,000–$107,000 a year
- Part-time
- BLS Certification
- Microsoft Office
- Bachelor's
Registered Respiratory Therapist - Permanent Part Time
Toronto Grace Health Centre —Toronto, ON
- $45.97–$54.89 an hour
- Part-time
- BLS Certification
- Microsoft Office
- Bachelor's
Senior Project Coordinator
Solid General Contractors —Richmond Hill, ON
- $70,000–$75,000 a year
- Full-time
- Engineering
- Analysis skills
- Bachelor's
- Dental care
- Paid time off
Quick apply
Senior Manager, Pension Knowledge & Enablement
CAAT Pension Plan —Toronto, ON
- Full-time
- Bachelor's
- Team management
- Financial services
- Wellness program
Quick apply
Business Operations Unit Manager
IFDS Group —Toronto, ON
- $71,000–$90,000 a year
- Hybrid work
- Research
- Continuous improvement
- Team management
- Employee assistance program
10d

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client care manager jobs near toronto, on

Operations Manager

Circle of Care, Sinai Health -
Toronto, ON

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Job details

Full-time
$80,000–$110,000 a year

Qualifications

Defect resolution root cause analysis
Operations management
Coaching
Post-secondary education
Quality management
Microsoft Office
Quality improvement leadership
Change management
Business development
Bachelor's
Client services
Customer service orientation
Incident Investigation
Root cause analysis
Strategic partnerships
Cross-functional collaboration
Business
Leadership
Team motivation
Client interaction
Team coordination
Cross-functional communication
Business process improvement

Full job description

Job Description

The Manager, Operations is accountable for leading the service team to deliver a seamless service experience that meets the individual needs of the client, family, and/or customer. The Manager ensures the team plans, organizes, implements, and evaluates the delivery of high quality, responsive, and integrated services. The Manager attracts, develops, and retains a high-performance team of front-line workers. The Manager supports staff by providing leadership, which facilitates effective systems and business processes, and a positive workplace culture.

We are looking for: A Full-Time Permanent Operations Manager
Hours of Work: Monday to Thursday: 8:30am to 4:30pm, Friday: 8:30am to 3:30pm. On-call is required.
Location: Head Office; This is a hybrid role.
Reports to: Director, Operations

Compensation
Hiring Salary Range: The salary for this role ranges from $80,000 to $110,000 per year, depending on your skills and experience.

On top of a competitive base salary, we support rest and overall wellness through generous paid time off for vacation, personal and sick days.

Circle of Care Benefits:
Hybrid Environment: This is a hybrid position, with a mix of 3 in-office work and 2 work-from-home days, offering a balanced hybrid schedule. Our main office at 4211 Yonge Street has subsidized underground parking and is located conveniently on the subway line and GO transit.
Health and Dental Benefits: A robust benefits plan with comprehensive health, dental, paramedical and vision coverage with employer paid premiums to support you and your family through all stages of life.
Retirement Savings Plan: As part of our commitment to your long-term well-being, we provide an RRSP program through RBC with employer and voluntary employee contributions.
Learning and Development: We support your continued growth and learning through paid training and professional development opportunities throughout your career.

Responsibilities

Leadership & Change Management

Ensure all funder contractual obligations and key performance indicators are being met, exceeded and sustained.
Oversee day-to-day operations by providing support to operational supervisors and team through the assessment and removal of barriers to service efficiency.
Participate in the development of operating strategy to achieve short and long term operational and business development objectives.
Ensure that operational teams are functioning at optimal levels and working to eliminate barriers or siloes.
Provide professional leadership to the service team members and ensure employees are fulfilling their mandate and accountabilities.
Model the way for employees through personal example and a dedication to action, results and client service excellence.
Develop and sustain a team culture that embodies open and two-way communication, client-centered focus, learning and innovation, accountability for achievement, teamwork, a focus on continuous improvement and respect.
Support direct reports by providing consistent communication, coaching, and motivation.

Excellence and Quality Improvement

Partner with Client Services to identify quality improvement opportunities that exist between both teams.
Collaborate with Director, Operations to develop plans to support improved business process practice.
Liaise with Client Services to drive efficiencies and improve quality by identifying and implementing strategies that are cost effective.
Continuously assess and evaluate potential for innovation and improvement in operations and service delivery.
Ensure that clients and their families experience high quality and responsive healthcare service and outcome.
Implement quality assurance and improvement programs, processes, and accountability for the client services team.
Align and execute Operating plans with strategic goals, objectives, and Key Performance Indicators.

Management of Relationships with External Partners & Funders

Actively develop and foster trust-based and collaborative partnerships with external customers from key organizations, such as LHIN’s and other funders.
Oversee subcontractor performance and accountabilities.
Maintain positive relationships with answering service and approve invoices.
Partner with various departments across the organization to ensure Funder reporting requirements are being met in a timely and consistent manner.
Identify opportunities to demonstrate Circle of Care’s service assets and commitment to excellence to key funders.
Take determined action to support clients who have concerns / issues regarding Circle of Care service, quality, and policies ensuring an exceptional client experience.

Management of Relationships with Internal Partners

Facilitate concise, accurate, two-way, and timely communication of all team information between department and key internal/external stakeholders.
Lead and/or participate on internal cross-functional project teams to lend skills, competence and product.

Risk, Health and Safety Management

Participating in health and safety processes and procedures.
Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being.
Participating in all health and safety training initiatives on a regular basis.
Taking proactive action against client incidents within your scope of practice.
Protecting the wellbeing of staff by providing a safe and healthy working environment.
Promoting a culture of safety by being responsible for encouraging blame-free reporting.
Investigating adverse events by performing a root cause analysis and gathering all relevant information as it pertains to the event.

Qualifications

Post-secondary degree from an accredited institution or equivalent. Bachelor's of Business Administration or a Regulated Health Professional is considered an asset.
5+ years of leadership experience.
5+ years of experience in a customer focused operational environment.

Regulated health professional is considered an asset.

Management experience in a home care setting is considered an asset.
Understanding of leadership, change management, business systems and processes.
Knowledge of community resources, health care, and social service systems.
Intermediate skills in an automated environment and with the Microsoft Office environment.
Ability to travel to various worksites on a regular basis and to respond to emergency situations.

Additional information

Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential. Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.

We thank you for your interest in Circle of Care. We welcome you to apply for this role, even if you do not meet every requirement listed. Circle of Care may use artificial intelligence (AI) through third-party platforms, to assist in parts of the recruitment and/or selection process. Only applicants who are selected for an interview will be contacted.

Powered by people. Sparked by passion. Circle of Care is made up of staff, students, and volunteers who bring energy and purpose, every day.

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Refine Your Search

client care manager jobs in toronto, on

Operations Manager

Individual Life & DI Insurance Client Service

Construction Project Manager - Commercial Interiors

National Account Manager (Experienced)

Nurse Practitioner

Client Service Manager

Audit and Accounting Manager

Commercial Lines Account Manager

Director, Community Programs

Service Plumber / Licensed Plumber

Regional Sales Manager, North Eastern Ontario & Maritimes

Human Resources Manager

Veterinary Practice Manager

Case Manager( Personal Injury)

Construction Project Manager

Registered Respiratory Therapist - Permanent Part Time

Registered Respiratory Therapist - Permanent Part Time

Senior Project Coordinator

Senior Manager, Pension Knowledge & Enablement

Business Operations Unit Manager

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