Toronto On Desktop support Jobs – 392 Openings This Week

Product Support Analyst
CMiC —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Bachelor's
- Communication skills
- Analytics
- Wellness program
- Dental care
Quick apply
8d
IT Support & Infrastructure Administrator
Crane Supply —Vaughan, ON
- $55,000–$60,000 a year
- Full-time
- Computer science
- Computer Science
- Customer service
- Profit sharing
- Disability insurance
Quick apply
IT Support Analyst
Alamos Gold Inc. —Toronto, ON
- $70,000–$90,000 a year
- Customer service
- Windows
- Communication skills
6d
Software Support Representative
BIS Safety Software —Toronto, ON
- $23–$24 an hour
- Full-time
- Remote
- Microsoft Word
- Supervising experience
- Continuous improvement
- Disability insurance
- Dental care
Quick apply
Application Support Specialist - Intermediate
Bevertec —Toronto, ON
- $35–$40 an hour
- Full-time
- English
- In-person
- Communication skills
Quick apply
12d
IT Helpdesk Analyst
DMC Mining Services —Vaughan, ON
- $24–$31 an hour
- Weekends as needed
- Computer Science
- Inventory management
- Customer service
2d
JR IT Support Specialist
ONIT ENERGY LTD —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- Computer Science
- Windows
- Master's degree
Quick apply
Service Desk Support
Humber River Health —Greater Toronto Area, ON
- $68,714.10–$85,948.20 a year
- Full-time
- Windows
- Microsoft Office
- Bachelor's
14d
Junior Helpdesk Support
Rival Technologies —Toronto, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- Communication skills
- Dental care
- Paid time off
Quick apply
18h
Helpdesk Technician
Mortgage Automator —Toronto, ON
- $62,000–$70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Inventory management
- Paid time off
- Work from home
Quick apply
IT Deskside Support Analyst
Gate Group —Mississauga, ON
- English
- Windows
- In-person
1d
Assistant -CVH IT Service Desk
Trillium Health Partners —Mississauga, ON
- $27.60–$34.51 an hour
- Part-time
- Azure
- Microsoft Outlook
- Windows
9h
IT Support Specialist
Miller Thomson —Toronto, ON
- $50,796–$70,550 a year
- Full-time
- Windows
- Bachelor's
- No university degree
- Disability insurance
- Dental care
IT Support Analyst, Intermediate
LifeLabs —Toronto, ON
- $57,693–$73,559 a year
- Full-time
- Computer Science
- Continuous improvement
- Mentoring
- Dental care
- Life insurance
8d
Systems Technician, Information Technology, 2+ Years - Toronto (Primarily In-Office)
Embers Realty Limited —Toronto, ON
- $58,600–$65,900 a year
- Weekends as needed
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer science
- Commuter benefits
- Dental care
2d
Junior Help Desk Technician
Thomson Rogers —Toronto, ON
- $55,000–$65,000 a year
- Full-time
- Windows
- Microsoft Office
- Analysis skills
- Paid time off
IT Support Specialist
BGIS —Markham, ON
- $54,185–$67,732 a year
- Full-time
- Microsoft Word
- Azure
- Microsoft Outlook
5d
IT Network Technician
Thinkon Inc —Toronto, ON
- $55,000–$65,000 a year
- Full-time
- Computer literacy
- No experience needed
- Travel
- Dental care
Quick apply
3d
Technical Support Representative
Carry Telecom Inc —North York, ON
- $18.50–$20.00 an hour
- Full-time
- Computer Science
- Engineering
- English
- Dental care
- Vision care
Quick apply
1d
IT Support Specialist
Rejuvenatetech —Toronto, ON
- $280,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Wellness program
- Employee stock purchase plan
Quick apply
1d

I want to receive the latest job alerts for desktop support in toronto on

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

desktop support jobs near toronto on

Product Support Analyst

CMiC -
Toronto, ON

Quick apply

Job details

Full-time
$45,000–$55,000 a year
8 days ago

Qualifications

French
Bachelor's
Client services
Customer service orientation
Customer support
Communication skills
Client interaction
Help desk
Analytics

Full job description

Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful software transforms how firms optimize productivity, minimize risk and drive growth by planning and managing all financials, projects, resources, and content assets - all from a single database platform.

In the past several years, the construction industry has experienced unprecedented changes driven by new technologies - including integration with multi-dimensional modeling, an explosion of cloud-based offerings and the demand for robust mobile capabilities. CMiC has kept pace by constantly upgrading and enhancing our advanced platform to reflect the changing needs of the industry, leading to significant growth as a company.

Position Scope

We are seeking enthusiastic, talented people to act as the first point of contact when our customers have inquiries or encounter issues as they use our software. Product Analysts receive tickets and analyse screenshots and details of customer issues, to replicate the problem while proactively communicating with CMiC teams to guide issues to resolution. In addition to providing a very high level of client service, you will develop strong relationships with clients and staff and provide feedback on documentation. Individuals applying for this position must be able to multi-task, have a strong attention to detail, professional demeanor, and be able to adapt into a growing and changing environment.

Important Information:

The overall hiring salary range for this position is $45,000 to $55,000 annually.
This position is for an existing vacancy
We do not use AI to screen, assess, or select applicants

Duties & Responsibilities

Answer client queries and provide basic direction and training on common issues
Triage product queues and prioritize issues according to their severity
Conduct web meetings with customers to gather information for investigative purposes or to provide assistance
Test and duplicate issues in order to document and demonstrate the problem to other teams such as programming
Participate in project and team meetings; interacting and collaborating with team members
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed

This role is for you if:

You would rather spend most of your time on challenging issues rather than handling simple support requests
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
You prefer to work for a company that listens to its staff and continues to work toward being a Great Place To Work

Requirements

College/University Degree
Proficiency in spoken and written French
Excellent communication skills, both verbal & written
Exceptional analytical and problem-solving skills
A passion for exploring new software, ability to grasp new concepts and learn quickly
Extremely detail oriented with the ability to manage and prioritize workflow
Facilitate communication of information between team members and Product Groups
Previous technical support experience or customer service experience
Able to operate in a fast-paced environment
Team-player, strong work ethic and a positive attitude

Benefits

Competitive benefits Package (including Health & Dental benefits)
Paid vacation and personal days
Townhall meetings where all employees are encouraged to participate in open discussions
Located on York University’s campus, easily accessible by transit (TTC, GO, etc.), walking distance to shopping and restaurants
Outdoor lunch space, including picnic tables
An active Social Events Committee (past events include annual seasonal parties, pool and bowling tournaments, karaoke nights, Game nights, BBQ’s, and more)
Health and Wellness webinars
RRSP Matching Program after 2 years of employment
Experience in a rapidly growing, socially responsible corporation

CMiC is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, CMiC will provide accommodation to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Quick apply

Refine Your Search

desktop support jobs in toronto on

Product Support Analyst

IT Support & Infrastructure Administrator

IT Support Analyst

Software Support Representative

Application Support Specialist - Intermediate

IT Helpdesk Analyst

JR IT Support Specialist

Service Desk Support

Junior Helpdesk Support

Helpdesk Technician

IT Deskside Support Analyst

Assistant -CVH IT Service Desk

IT Support Specialist

IT Support Analyst, Intermediate

Systems Technician, Information Technology, 2+ Years - Toronto (Primarily In-Office)

Junior Help Desk Technician

IT Support Specialist

IT Network Technician

Technical Support Representative

IT Support Specialist

I want to receive the latest job alerts for desktop support in toronto on

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected