Quality team leader Jobs

Service Manager
Confidential —Red Deer, AB
- From $75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
Maintenance Manager
Chard Property Group —New Westminster, BC
- $70,000–$80,000 a year
- Weekends as needed
- Maintenance
- Plumbing
- HVAC
- Dental care
12d
Head Grower
UP Vertical Farms —Pitt Meadows, BC
- $100,000–$120,000 a year
- Nights as needed
- Management
- Engineering
- Sanitation
- Dental care
- Vision care
Quick apply
Technicien d'atelier/Shop Technician
MacLean Engineering & Marketing Co. Limited —Thompson, MB
- $22–$44 an hour
- Overtime
- Schematics
- Mechanic experience
- Microsoft Office
- Profit sharing
- Dental care
Quick apply
Grow Supervisor
UP Vertical Farms —Pitt Meadows, BC
- $65,000–$75,000 a year
- Nights as needed
- Sanitation
- Supervising experience
- In-person
- Dental care
- Vision care
Quick apply
Site Supervisor (Carpentry background)
Matix Lumber Inc. —Headingley, MB
- Full-time
- Carpentry
- Microsoft Office
- Travel
- Tuition reimbursement
PPF Paint Protection Film Installer Team Leader
Ultimate Auto Protection Inc. —Calgary, AB
- $27–$40 an hour
- Full-time
- English
- Supervising experience
- In-person
- Profit sharing
- Disability insurance
Quick apply
Glazing Project Foreman / Journeyman
Can Glass —Canmore, AB
- $90,000–$115,000 a year
- Full-time
- Google Suite
- Windows
- Project management
- Dental care
- Paid time off
Quick apply
Technicien(ne) en documentation bilingue
MacLean Engineering & Marketing Co. Limited —Val-d'Or, QC
- $53,000–$58,000 a year
- Full-time
- Bilingual
- AutoCAD
- Computer science
- Profit sharing
- Dental care
Quick apply
Manager, Business Liaison Office
Labrador West Chamber of Commerce —Labrador City, NL
- Overtime
- Bilingual
- English
- Analysis skills
- Dental care
Quick apply
8d
Journeyman Service Plumber / $5000.00 Signing / Retention Bonus
Reggin Technical Services —Calgary, AB
- $50–$56 an hour
- Plumbing
- Power tools
- In-person
- Dental care
- Vision care
Quick apply
Associate Director of FP&A
Fastco —Vaudreuil-Dorion, QC
- Full-time
- Microsoft Excel
- ERP systems
- English
Quick apply
Director of Care
Confidential —Langley, BC
- From $120,000 a year
- Full-time
- Nursing
- Bachelor's
- In-person
- Dental care
Quick apply
Sales Supervisor Permanent F/T $19-$22/hr Oyen, AB
T&D Market Fresh Foods —Oyen, AB
- $19–$22 an hour
- Full-time
- Sales
- Team management
- In-person
Quick apply
Building Operator
ATCO Frontec —Yellowknife, NT
- $40–$46 an hour
- Weekends as needed
- Schematics
- In-person
- Manufacturing
- Employee assistance program
Quick apply
Sourcing Engineer / Ingénieur en approvisionnement
UTV INTERNATIONAL —Mont-royal, QC
- Full-time
- Oracle
- Schematics
- Engineering
- Dental care
Quick apply
Earthworks Foreman
WIRE Construction Ltd —Calgary, AB
- Full-time
- Management
- Supervising experience
- Team management
Quick apply
Occupational Therapist
Meridian Rehabilitation Consulting Inc —Kamloops, BC
- $97,000–$120,000 a year
- Full-time
- Master's degree
- Patient care
- Acute care
- Wellness program
- Designated paid holidays
Quick apply
Respiratory Therapist (New Grads)
Air Liquide Home Healthcare —Edmonton, AB
- Full-time
- Acute care
- In-person
- Medical terminology
- Store discount
- Mileage reimbursement
Quick apply
Grain Elevator Team Lead
Bartlett Grain —Northgate, SK
- Overtime
- English
- High school diploma or GED
- Bachelor's
- Profit sharing
- Dental care
Quick apply

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Service Manager

Confidential
Red Deer, AB

Quick apply

Job details

Full-time
From $75,000 a year

Qualifications

Red Seal
Management
Sales
Customer service
Plumbing
Leadership
Communication skills

Full job description

Service Manager
Full-time | In-person

We are seeking an experienced Service Manager to lead our residential service operations. This leadership role is responsible for overseeing daily field activities, coaching and developing a team of service technicians, and ensuring an exceptional customer experience.

The ideal candidate is a results-driven leader who can effectively manage scheduling and capacity, improve operational efficiency, enhance on-time performance, and maintain high service standards. Success in this role requires strong leadership, communication, and problem-solving skills, along with a commitment to team development and customer satisfaction.

If you have a proven track record of leading service teams and driving operational excellence, we encourage you to apply.

Responsibilities

Lead, coach, and develop a team of skilled service professionals to maximize performance, engagement, and achievement of company goals.
Oversee and manage daily residential service operations to ensure efficiency and service excellence.
Partner with Dispatch and Job Coordination teams to optimize scheduling, improve capacity utilization, minimize downtime, and enhance on-time performance and customer satisfaction.
Foster and promote a customer-first, growth-through-service culture that drives long-term client relationships and business success.
Address customer concerns and escalations promptly, ensuring professional and effective resolution.
Monitor and drive key performance indicators, including revenue, productivity, quality, callback reduction, and customer satisfaction.
Conduct regular ride-alongs, coaching meetings, and performance evaluations to support employee development and accountability.
Identify opportunities to improve processes, systems, and workflows to increase operational consistency and results.
Uphold high standards of professionalism, communication, workmanship, cleanliness, and workplace safety.
Reinforce established best practices and service standards that support continuous growth and exceptional customer experiences.

Qualifications:

2+ years of leadership experience in plumbing or residential home services
Proven ability to manage, coach, and hold technicians accountable
Strong understanding of residential service operations
Ability to drive performance using KPIs
Strong communication, organization, and real-time problem-solving skills
Comfortable using CRM, scheduling, and field service management software

Nice-to-Have Qualifications

Red Seal Journeyman Plumber.
Proven experience working in a fast-paced residential service environment.
Demonstrated ability to lead and support teams through periods of growth, change, and operational improvement.
Experience developing, implementing, and optimizing service processes, workflows, and operational systems.

Pay & Benefits

Base pay: $75,000+ per year (depending on experience)
Performance bonus: Unlimited monthly performance bonus (based on KPIs)
Benefits: Available after 3 months

Job Type: Full-time

Pay: From $75,000.00 per year

Experience:

Management: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

Service Manager

Maintenance Manager

Head Grower

Technicien d'atelier/Shop Technician

Grow Supervisor

Site Supervisor (Carpentry background)

PPF Paint Protection Film Installer Team Leader

Glazing Project Foreman / Journeyman

Technicien(ne) en documentation bilingue

Manager, Business Liaison Office

Journeyman Service Plumber / $5000.00 Signing / Retention Bonus

Associate Director of FP&A

Director of Care

Sales Supervisor Permanent F/T $19-$22/hr Oyen, AB

Building Operator

Sourcing Engineer / Ingénieur en approvisionnement

Earthworks Foreman

Occupational Therapist

Respiratory Therapist (New Grads)

Grain Elevator Team Lead

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