north sydney ns customer service Jobs – 94 Openings This Week

Customer Service Rep MSI (6 Month Term)
Medavie —Nova Scotia
- $20.64–$23.22 an hour
- Full-time
- Bilingual
- Customer service
- English
5h
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Nova Scotia
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
4d
Office Clerk
Seaboard Industrial Supply Comp —Sydney, NS
- $17–$20 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Dental care
- Vision care
Quick apply
Sales Associate
Surplus Furniture —Sydney, NS
- $45,000–$65,000 a year
- Full-time
- Customer service
- No experience needed
- Leadership
Quick apply
Remote Sales Specialist
HMG Careers —Sydney, NS
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
4d
Sales Representative
East Core Inc. —Sydney, NS
- $20 an hour
- Full-time
- Sales
- Customer service
- Salesforce
Quick apply
Administrative Assistant
Stafingo Inc. —Sydney, NS
- $19 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Inside Sales Representative (Counter Sales)
ICONIX Waterworks —Nova Scotia
- Full-time
- Customer service
- High school diploma or GED
- Organizational skills
Cleaner (Light Duty)
Dexterra —Westmount, NS
- Full-time
Quick apply
Retail Attendant (6-month opportunity in Latvia)
CFMWS —Nova Scotia
- $58,930–$65,320 a year
- Temporary
- Bilingual
- CPR Certification
- Sales
- Disability insurance
- Dental care
11d
Clothing Support Associate
Keltic Group Ltd. —Sydney, NS
- $18–$23 an hour
- Part-time
- Heavy lifting
- Customer service
- Organizational skills
- Store discount
- Dental care
Quick apply
Remote Customer Service and Sales
HMG Careers —Sydney, NS
- $69,000–$150,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Computer skills
- Dental care
- Flexible schedule
Quick apply
4d
Multi Dwelling Unit Territory Representatives ( Sales and Marketing)-NS
OSL Direct Services —Nova Scotia
- $90,000–$100,000 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Dental care
- Flexible schedule
Janitorial Supervisor
Dexterra —Sydney, NS
- Full-time
- Supervising experience
Quick apply
Administrative Assistant
Accountant Staffing —Sydney, NS
- Full-time
- Microsoft Office
- Administrative experience
- Organizational skills
Quick apply
1d
Customer Service Rep – Banking (On-Site)
Concentrix —Glace Bay, NS
- $16.75 an hour
- Immediate opening
- Customer service
- English
- High school diploma or GED
- Dental care
- Paid time off
4d
Customer Solutions Coordinator (Bilingual)
Accomsure Ltd. —Nova Scotia
- Full-time
- Remote
- Bilingual
- Hospitality
- English
- Dental care
- Paid time off
4d
Customer Service Representative
Circle K —Bras D'or, NS
- Customer service
- Flexible schedule
Office Assistant
Kent Building Supplies —Sydney, NS
- Full-time
- Microsoft Office
- AI
- Accounting
- Wellness program
2d
Member Service Representative
Sydney Credit Union —Sydney, NS
- $22.85 an hour
- Sales
- Bachelor's
- Business
Quick apply
9d

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Customer Service Rep MSI (6 Month Term)

Medavie -
Nova Scotia

Apply Now

Job details

Full-time
$20.64–$23.22 an hour
5 hours ago

Qualifications

Bilingual
French
Customer service
Post-secondary education
English
High school diploma or GED
AI
Communication skills

Full job description

Position Type:

Casual - Occasionnel

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

Position Summary

Working in a team environment, the Customer Service Representative (CSR) will communicate with key customers by telephone in a knowledgeable and professional manner. The position is in a contact centre environment with high call volumes. The CSR will need to ensure dedicated focus on each call to enhance customer experience. This role will require wearing a head-set for prolonged periods of time. The goal of the Customer Service Representative is to provide consistent, positive customer service experience. Hours of operation are 8:00am to 5:00 pm (Monday-Friday).

Key Responsibilities

Serve as the initial contact resolution for a high volume of incoming telephone calls.
Committed to excellence in customer service, providing the highest level of dedication in all program areas.
Access customer needs and address issues in a timely manner (including appropriate customer follow-up) meeting quality objectives.
Quickly assess and resolve any challenging situations and provide effective strategies, aiming for a first-call resolution
Respond to inquiries related program eligibility and other general inquiries.
Meet the key performance indicators (KPI) required by the MSI Contract.
Provide operational support to Provincial Programs as needed.
Adhere to established policies and guidelines defined by the NS Department of Health and Wellness.
Adhere to privacy guidelines following proper procedures.
Process documentation related to the various provincial programs as required.

Required Qualifications

Highly effective listening skills to ascertain customer’s needs, and determine appropriate action required for solution.
Excellent verbal skills to explain complex issues to customers.
Excellent written communication skills.
High degree of attention to detail and accuracy when updating resident files

Education: High school diploma; Enrollment in post secondary education

Work Experience: Customer Service experience would be an asset

Other Qualifications:

Computer Skills: Experience working in a PC setting with multiple software applications including experience navigating between applications and the internet. Strong keyboarding skills and the ability to enter data with speed and precision.

Language Skills: Bilingualism in English and French considered an asset.

#CBM1

This posting is for an existing vacancy within our organization / Ce poste est actuellement vacant au sein de notre organisation.

Pay Range:

20.64 - 23.22 CAD

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected].

Apply Now

Refine Your Search

customer service jobs in north sydney ns

Customer Service Rep MSI (6 Month Term)

Remote Technical Support Representative - Work from Home (Canada)

Office Clerk

Sales Associate

Remote Sales Specialist

Sales Representative

Administrative Assistant

Inside Sales Representative (Counter Sales)

Cleaner (Light Duty)

Retail Attendant (6-month opportunity in Latvia)

Clothing Support Associate

Remote Customer Service and Sales

Multi Dwelling Unit Territory Representatives ( Sales and Marketing)-NS

Janitorial Supervisor

Administrative Assistant

Customer Service Rep – Banking (On-Site)

Customer Solutions Coordinator (Bilingual)

Customer Service Representative

Office Assistant

Member Service Representative

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