Reporting to the Manager, Employee & Strategic Partnerships, the Talent & Employee Experience Support Partner is responsible for supporting the employee experience and talent acquisition team members and client departments with a variety of services related to talent acquisition activities, recruitment, onboarding, data management, employee development, engagement and retention, diversity and inclusion, and organizational development.
1. Provide assistance to Employee Experience team members and Manager on talent acquisition and employee experience activities including routine and special recruitment initiatives, onboarding, employee development, engagement and retention, diversity and inclusion, and organizational development.
2. Fulfill client requests for employee experience information; provide information related to employee experience policies, practices and procedures.
3. Support Benefit Team with mass changes to positions and updating data fields. Support monitoring HR Master Data Inbox.
4. Review and post internal and external job competition postings, including co-ordination of job postings on County website, and external sites. Create advertising and post on external job boards. Respond to internal and external applicant inquiries relative to postings and advertisements; refers to appropriate staff, as necessary.
5. Assist with the review of resumes and short lists those that meet the minimum qualifications.
6. Coordinate in-person and virtual interviews (e.g. invite candidates for interviews and testing, books meeting rooms, invite those on the interview panel, etc.) Prepare and distribute interview packages.
7. Administer the full-cycle talent acquisition process, including sourcing, screening, interviewing, and onboarding candidates for summer student, seasonal and junior level positions.
8. Set up and monitor recruitment testing and communicate results to applicable Employee Experience team member and Hiring Manager.
9. Administer reference checks using third party software (X-Ref). Review and assess quality and relevance of references obtained. Follow up with candidate if required and update relevant Employee Experience team member of status.
10. Collect and review documents from successful Long Term Care candidates such as Criminal Record/Vulnerable Sector checks, TB results, educational records, screening declarations and update tracking spreadsheet.
11. Maintain necessary records pertaining to new and rehired employees including:
o set up electronic employee files in SharePoint;
o set up new hires in SAP, audit electronically uploaded information in SAP and manually keying the balance of required information;
o maintain Requisition and Candidate statuses in Deltek; and
12. Collect and analyze statistical data for Employee Experience functions, including Talent Acquisition, Talent Management, Diversity and Inclusion, and Employee Engagement and Retention.
13. Develop and maintain data related to recruitment activities and other Employee Experience related information which may include:
o Maintain Job Postings Tracking in order to monitor advertising billings and payments, provide information as needed on productive/successful sources, cost per hire, etc.
o Maintain weekly Long Term care Recruitment statistics
o Maintain Long Term Care Applicant and Offer Tracking data and metrics
14. Assist Employee Experience team members and the Manager, Employee & Strategic Partnerships with various clerical functions such as booking meetings, booking boardrooms/hotel rooms, taking minutes, preparing offer letters, employment agreements, and other documents for new hires, making photocopies, sending faxes, maintaining supplies, scheduling meetings, drafting correspondence, etc., as appropriate.
15. May provide input on recruitment policies and procedures and may recommend new policies and procedures, as appropriate, in order to meet client department’s particular needs.
16. Participate in recruitment events and job fairs to promote the County of Simcoe and attract potential candidates.
17. Support Operations with rebids and changes to affected staff by completing change templates and/or PCN’s.
18. Process organizational changes through MyHub (leave of absence requests, status and job changes, payroll changes etc). Monitoring non-medical leaves to ensure staff are returned, in compliance with ESA/Policy, systems are updated.
19. Assist with the coordination and administration of employee recognition programs, engagement activities, and lifecycle touchpoints that foster a positive, inclusive, and high-performing workplace culture.
20. Ensure a positive candidate experience by providing timely feedback and updates.
21. Update Employee Experience team members on any relevant issues.
22. Participate on committees, work groups, task forces and various HR-related projects, as assigned.
23. Provide back up support to the HR Process Support Partner (front office reception).
24. Perform other duties as assigned, in accordance with departmental objectives, including redeployment in emergency situations.
25. Comply with provincial and County occupational health and safety legislation, regulations, policies and procedures.
26. Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
Has knowledge of and demonstrated ability in our corporate competencies:
- Acts with the Customer in Mind
- Continuously Seeks to Improve Work Processes
- Successful completion of a three (3) year Post Secondary Diploma in Business Administration, Human Resources, or related field or equivalent education and/or experience. This job may be considered for educational equivalency in accordance with County Policy.
- Post graduate diploma/certificate in Human Resources Management would be considered an asset.
- CHRP designation would be considered an asset.
- Incumbent must demonstrate a high degree of accuracy, be detail oriented, and focused with the ability to manage simultaneous deadlines and competing priorities in a fast paced environment.
- Valid G class drivers license and access to reliable vehicle.
- Criminal records check that is less than 6 months old at time of hire.
- Minimum two (2) years’ experience in a Human Resources environment, with a focus on recruitment.
- General knowledge of relevant Employment legislation, acts and regulations.
- Knowledge and understanding of a unionized work environment.
- General knowledge of current HR practices, procedures and theory related to recruitment and selection.
- Strong interpersonal, organizational, oral and written communication skills.
- Proficiency in MS Office software applications and experience with an HRIS system.
- Ability to travel to off-site locations in a timely and efficient manner, as required.
- Ability to work outside of normal business hours, as required.
- Visual and mental effort required when conducting reference checks, preparing offers of employment, etc.
- Combination of regular office and home office environments. May be required to travel to other County locations.
- May be required to work outside of normal working hours in order to meet critical deadlines.
- Ability to work remotely if required.
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