Status: Permanent, part-time, 0.8 FTE
Schedule: Weekdays, some evening hours required.
Reports to: Program Manager, Primary Care Services
Hybrid eligible: Yes
Location: Primary Care Network Wellness Centre at #4000, 1800 194 Avenue SE; Calgary, AB
Position Summary
The Social Worker collaborates with SCPCN internal and external medical home teams to deliver coordinated, high-quality, evidence-based social supports and services. As an integral member of the primary care team, the Social Worker identifies, assesses, and provides best-practice interventions for individuals, families, and groups across all ages and abilities. Responsibilities include assessment, follow-up, consultation, coordination of community resources, and facilitation of psychoeducational workshops. In collaboration with the Medical Home team, the Social Worker plays a key role in supporting patients with complex social factors—such as housing instability, food insecurity, financial hardship, mental health concerns, or social isolation—by providing comprehensive social support and services. The Social Worker also makes appropriate referrals to external agencies, community partners, and specialized service providers to ensure patients receive the resources and assistance required for their well-being. Strong communication and collaboration with the Medical Home and community partners are essential to improving patient outcomes and community well-being.
What Does the Role Do?
Patient Care
Conducts interviews and assessments of biopsychosocial factors affecting health and well-being, including intake and triage as required.
Provides social supports and services to individuals, couples, and families in collaboration with the Medical Home, and other members of the patient’s circle of care.
Manages a panel of patients to plan, implement, and monitor evidence-based interventions and services for patients of all ages, stages and abilities.
Determines and initiates referrals to internal and external providers and services as appropriate.
Maintains accurate and timely documentation in patient records.
Provides support to individuals and families in coordination with the Primary Care team, Clinical Lead and Clinical Supervisor.
Offers consultation and supportive referrals to physicians and other health team members, maintaining a patient-centred approach. Collaborates with other health care providers as necessary.
Facilitate psychoeducational workshop sessions and consultations for individuals and groups as needed.
General Duties
Researching current community resources, maintaining an accurate and up to date resource list, and sharing relevant information with the Medical Home and Primary Care team.
Engage in ongoing professional development activities and attend regular individual supervision sessions with the Clinical Supervisor to ensure continuous growth and adherence to best practices.
Contribute to team meetings and in conjunction with Clinical Lead, participate in program development, evaluation, and statistical reporting, and actively support quality improvement initiatives within the Social Work department.
Provide supervision and mentorship to practicum students, as required.
Occasionally perform triage responsibilities and offer support for other program areas as necessary, ensuring efficient patient care and flow.
Carry out additional assignments and responsibilities as delegated, maintaining flexibility and professionalism in response to organizational needs.
Who Should Apply?
Bachelor’s degree in social work.
Active registration with the Alberta College of Social Workers (ACSW) in good standing.
Minimum of 4 years’ experience working in an acute, outpatient and/or community mental health setting, or an equivalent combination of education, training and experience.
Experience working in primary care and/or knowledge of primary health care reform preferred.
Experience facilitating individual and group sessions is an asset.
What Will Help You Succeed?
Excellent communication, team building and interpersonal skills (verbal and written).
Ability to envision, communicate and implement services that meet the evolving needs of diverse patients within a collaborative team model.
Self-motivated and self-directed with a demonstrated ability to work with minimum supervision in a fast paced, dynamic environment that requires flexibility and balancing of competing priorities.
Strong problem solving and decision-making skills, including ability to exercise independent judgment.
Strong relationship building skills and ability to function effectively as a member of an interprofessional team.
Strong multi-tasking, prioritization, time management and organizational skills, with high attention to details.
Positive, professional attitude.
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Proficient with computers and technology; EMR experience preferred.
Working Conditions
Normal office environment and remote work.
Evening hours required one day a week.
Two supervisory references required.
Criminal and vulnerable sector background check required.
Why Work At SCPCN?
It takes an outstanding team to deliver exceptional care.
Hello, we’re the South Calgary Primary Care Network. We are change makers, innovators and community builders. We are a uniquely Alberta approach to primary care delivery. We are a group of interprofessional teams and need you to be part of the movement to bring innovative primary health care programs and services to the residents of south Calgary.
Established in February 2006, the South Calgary Primary Care Network (SCPCN) includes the areas south of Anderson Road to the southern, western, and eastern city limits.
Employees of the SCPCN enjoy a comprehensive total compensation package that includes:
Health, vision, and dental benefits
Health spending/wellness account
Professional development account
Employer matched group RRSP or TFSA plan
Generous vacation, sick and flex days
Professional development opportunities
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Free parking available at site
The SCPCN culture is defined by 5 core values: Innovation, accountability, integrity, collaboration and wellness. They provide a foundation on which we perform work and conduct ourselves. Our mission is to build healthier communities in south Calgary through the evolution and transformation of primary care in collaboration with our wellness partners.
Are you ready to join us lead optimal personal and community wellness now and into the future?
If this sounds like the perfect opportunity for you, simply apply online with your resume and cover letter.
We thank all candidates for applying, however only short-listed candidates will be contacted for an interview.
