richmond, bc technical writer Jobs – 48 Openings This Week

Knowledge and Change Enablement Analyst
IREN —Vancouver, BC
- $85,000–$105,000 a year
- Hybrid work
- Writing skills
- Bachelor's
- Continuous improvement
- Designated paid holidays
- Disability insurance
RFP & Pursuit Coordinator
Aequilibrium Software Inc. —Vancouver, BC
- $70,000–$90,000 a year
- Full-time
- Organizational skills
- Communication skills
Quick apply
12d
Graphic Designer
88 Supermarket —Vancouver, BC
- $36.60 an hour
- English
- Bachelor's
Quick apply
Marketing Manager (14-month parental backfill)
General Fusion Inc —Richmond, BC
- $105,000–$125,000 a year
- Hybrid work
- Marketing
- Project management
- Bachelor's
Quick apply
Senior Content Writer (12-month Contract)
GeoComply —Vancouver, BC
- $96,000–$132,000 a year
- Contract
- Hybrid work
- Marketing
- Writing skills
- Bachelor's
7d
Proposal Coordinator
Tetra Tech —Vancouver, BC
- $62,000–$70,000 a year
- Overtime
- Microsoft Powerpoint
- Marketing
- English
Associate Specialist - Proposal Development
Wesco —Burnaby, BC
- $29.99–$37.49 an hour
- Immediate opening
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Freelance IT SR&ED Consultants
Emergex Subsidies —Vancouver, BC
- Doctoral degree
- PMP
- Master's degree
Gameplay Animation SE
2K —Burnaby, BC
- $71,400–$105,660 a year
- Full-time
- Hybrid work
- Computer Science
- C++
- Math
- Commuter benefits
- Employee stock purchase plan
Communications Manager
UBC Properties Trust —Vancouver, BC
- $90,000–$95,000 a year
- Leadership
- Dental care
- Paid time off
Quick apply
Proposal Manager
Black & McDonald Limited —Vancouver, BC
- $100,000–$135,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Proposal Manager
ETRO Construction Ltd. —Vancouver, BC
- $100,000–$115,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
15h
Proposal Coordinator
AES Engineering —Vancouver, BC
- $65,000–$75,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
Quick apply
Senior Proposal Specialist
HDR —Vancouver, BC
- $95,000–$145,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Proposal Specialist
AECOM —Burnaby, BC
- $90,000–$110,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Dental care
17h
Proposal Specialist
ITC Construction —Vancouver, BC
- $75,000–$95,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Analysis skills
Quick apply
Senior Product Marketing Manager
Timescapes —Vancouver, BC
- $140,000–$150,000 a year
- Full-time
- Hybrid work
- Construction
- Marketing
- Employee assistance program
Quick apply
Proposals Manager P2
OSI Maritime Systems —Burnaby, BC
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Dental care
Quick apply
Senior Proposal Specialist
Allnorth Consultants Limited —Vancouver, BC
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Quick apply
7d

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Knowledge and Change Enablement Analyst

IREN
Vancouver, BC

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Job details

$85,000–$105,000 a year

Qualifications

Jira
Knowledge management
ITIL Certification
Cloud infrastructure
Writing skills
Change management
Bachelor's
Continuous improvement
Confluence
ServiceNow
ISO 27001
Business
Communication skills
Information Technology

Full job description

IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.

With 100% renewable energy, we build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever-evolving applications of high-performance compute. We believe that human progress is invaluable, but it should be done in the right way - responsibly, sustainably and having a positive impact on the communities we operate in.

We are seeking a Knowledge and Change Enablement Analyst to join our Technical Delivery team in Vancouver, BC. This role is the knowledge and governance backbone of IREN’s HPC infrastructure delivery and IOC operations who will own end-to-end lifecycle of SOPs, runbooks and change enablement support across the organization to ensure every delivery and operational activity is documented, pre-approved and audit ready as well as seeing to the knowledge base structure and maintenance of the repository.

Working directly under the Sr. Manager, Technical Delivery sitting at the intersection of knowledge management and change enablement. The Knowledge & Change Enablement Analyst ensures that IREN’s SOP library is current and CAB-ratified, the Knowledge base is maintained and reviewed which will be available to both delivery and operations teams. They will also champion the Change Enablement framework is consistently applied across all of IOC activities supporting IREN’s ISO 27001 and SOC 2 compliance posture at every stage.

Bachelor's degree in Information Technology, Business, or equivalent hands-on professional experience; ITIL v4 Foundation certification
3–5 years of experience in a knowledge management, change management, IT governance, or ITSM role within a technology, data center, cloud, or infrastructure environment
Demonstrated experience authoring, reviewing, and maintaining SOPs, runbooks, or technical procedures in a production or mission-critical environment
Hands-on experience with change management frameworks and processes including change classification, CAB participation, evidence capture, and pre-approval workflows; ITIL Foundation certification preferred
Awareness of ISO 27001 and/or SOC 2 control frameworks as they relate to change management, configuration management, and records retention
Hands-on experience enabling change within ITSM platforms, JIRA preferred; ServiceNow or equivalent
Familiarity with Confluence for documentation authoring and version control
Strong structured writing skills with demonstrated ability to translate complex technical processes into clear, executable, audit-ready documentation
Experience coordinating review and approval workflows across multiple stakeholders including technical reviewers, approvers, and governance bodies such as a CAB
Understanding of service transition principles ensuring knowledge assets are complete and operationally ready at go-live
Comfortable working cross-functionally with delivery, operations, engineering, and service management teams to gather information, validate procedures, and drive documentation to completion
Strong attention to detail and organizational discipline to manage multiple SOPs, coordinate reviews/audits, and ratification items concurrently without losing track of status or deadlines
Comfortable operating in a fast-paced, dynamic delivery environment where priorities can shift with hardware arrivals, site readiness, or engineering dependencies
Clear written and verbal communication skills with the ability to coordinate across technical and non-technical stakeholders

Other important requirements

This role operates in a fast-paced delivery environment where SOP and change readiness directly impacts the ability to progress deployment gates and execute Standard Changes where responsiveness and follow-through are critical

Maintain the IREN SOP Register requiring every SOP is accurately recorded with ID, applicable contexts, risk level, ratification date, owner, and next review date; flagging overdue reviews and SOPs requiring re-ratification
Support the CAB ratification pipeline by preparing SOP submissions for CAB review at the appropriate depth (Low, Medium, or High risk), tracking ratification status, and updating Confluence SOP approval records upon completion
Assist teams with authoring and maintaining runbooks and knowledge base articles to support delivery and operational activities - confirming documentation is executable, technically accurate, and available to both delivery and operations teams at handoff
Support change enablement practices across the IOC ensuring correct change classification (Standard, Normal, or Emergency), validating that evidence requirements are understood and met, and maintaining the Standard Change catalogue as the SOP library matures
Coordinate periodic SOP reviews by scheduling and tracking annual reviews and event-triggered reviews (system changes, failed executions, compliance updates), ensuring SOPs are re-ratified before Ratified status is restored
Support service transition confirming that all SOPs, runbooks, and knowledge base articles required for operations are complete, CAB-ratified, and handed off at go-live with no outstanding documentation gaps
Adhere to documentation standards and audit readiness by ensuring all SOP records, CAB ratification evidence, review histories, and change records meet ISO 27001 and SOC 2 retention and traceability requirements
Contribute continuous improvement of the knowledge and change enablement framework by identifying gaps in the SOP library, improving documentation templates, and streamlining review and ratification workflows to reduce time-to-Standard-Change

At IREN, we offer a comprehensive Total Rewards package designed to support your health, well-being, and long-term success. Our Canada package includes:
Compensation

The expected base salary for this role starts at CAD$85,000 - 105,000/annum.
- Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region.
Total Compensation package may be inclusive of annual incentive bonus, and equity (long-term incentive)

Health & Wellness

Medical, dental, and vision insurance coverage – 100% company paid for employees and dependents
Company-paid life and disability insurance
Voluntary life and critical illness coverage available
Employee Assistance Program and virtual health care platform

Financial Well-Being

RRSP with company match
Voluntary TFSA

Time Off & Flexibility

3 weeks annually for vacation and paid holidays

Growth & Development

Opportunities for advancement and internal mobility
Training and personal development opportunities

Lifestyle & Culture

Company events and team-building activities

We value diverse perspectives and believe that skills can be developed. If you’re passionate about this role, we want to hear from you — whether you meet every criteria or not. Your unique experiences might be exactly what we need!

Podtech Data Centers Inc., the employing entity and proud member of the IREN Group is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, colour, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics.

This job will remain posted until filled. While we appreciate all applications we receive, we are only able to contact candidates under consideration.

By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com .

Apply Now

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technical writer jobs in richmond, bc

Knowledge and Change Enablement Analyst

RFP & Pursuit Coordinator

Graphic Designer

Marketing Manager (14-month parental backfill)

Senior Content Writer (12-month Contract)

Proposal Coordinator

Associate Specialist - Proposal Development

Freelance IT SR&ED Consultants

Gameplay Animation SE

Communications Manager

Proposal Manager

Proposal Manager

Proposal Coordinator

Senior Proposal Specialist

Proposal Specialist

Proposal Specialist

Senior Product Marketing Manager

Proposals Manager P2

Senior Proposal Specialist

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