Alberta It technician Jobs – 67 Openings This Week

Level 2/3 Computer & Network Support Technician
Tier 3 I.T. Solutions —Edmonton, AB
- $55,000–$80,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Supervising experience
- Disability insurance
- Dental care
Quick apply
2d
Computer Network and Systems Technician
Atlas Trailer Coach Products —Calgary, AB
- From $37 an hour
- Full-time
- Bilingual
- Computer Science
- ERP systems
Quick apply
8d
IT Support & Deployment Technician
First Response Technical Services Inc —Rocky View, AB
- $22–$30 an hour
- Full-time
- Windows
- In-person
- Communication skills
- Dental care
Quick apply
1d
user support technician
CIP Office Technology —Calgary, AB
- $36 an hour
- Temporary
- English
- High school diploma or GED
- Flexible schedule
Solutions Centre Technician (Full-time, Continuing)
University of Lethbridge —Lethbridge, AB
- $4,576–$5,652 a month
- Full-time
- Computer Science
- Customer service
- Microsoft Office
user support technician
Tech-Eyes —Wetaskiwin, AB
- $33.19 an hour
- Part-time
- Word processing
- English
- Windows
computer network technician
Trotter & Morton Ltd. —Calgary, AB
- $74,880 a year
- Full-time
- English
- Windows
- Microsoft Office
- Wellness program
- Dental care
IT Support Technician
AGAT Laboratories —Calgary, AB
- Full-time
- Bilingual
- Bar
- Azure
Quick apply
1d
Network Technician
Saint Laurent Consulting —Calgary, AB
- $16–$28 an hour
- Full-time
- Computer networking
- In-person
Quick apply
2h
user support technician
E-NET SOLUTIONS INC. —Calgary, AB
- $36 an hour
- Overtime
- English
- Windows
- No university degree
14d
Systems Engineer/Technician - Ingénieur/Technicien en systèmes
Motorola Solutions —Alberta
- Full-time
- Remote
- Bilingual
- Computer Science
- Engineering
2h
IT Field Technician
CKTelecom —Edmonton, AB
- $25–$35 an hour
- Schematics
- English
- First Aid Certification
Quick apply
Helpdesk Technician
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Dental care
CCTV/IT Field Technician
Aventyr Security Corporation —Edmonton, AB
- $40 an hour
- Schematics
- Computer networking
- Hand tools
- Mileage reimbursement
Quick apply
Computer Network Technician
Trotter & Morton Group of Companies —Calgary, AB
- From $74,880 a year
- Weekends as needed
- Customer service
- English
- Windows
- Wellness program
Quick apply
Network Engineer/ Field Network Technician (Freelancer) – EDMONTON, ALBERTA
Axiom Technologies —Edmonton, AB
- On call
- Travel
- Computer networking
- Communication skills
Data Center Technician- Medicine Hat
Hut 8 —Medicine Hat, AB
- Bilingual
- Spanish
- Heavy lifting
- Wellness program
- Disability insurance
Quick apply
2d
Service Desk Technician
Primoris Management LP (Canada) —Acheson, AB
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Occasional Work: Server Hardware/Network Technician
Computation LTD. —Edmonton, AB
- $20–$40 an hour
- Part-time
- Serving
- English
- In-person
Quick apply
1d
IT System - Escalations Technician
AlphaKOR —Calgary, AB
- Full-time
- Remote
- Computer Science
- English
- Bachelor's
- Mileage reimbursement
Quick apply
2d

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it technician jobs near alberta

Level 2/3 Computer & Network Support Technician

Tier 3 I.T. Solutions -
Edmonton, AB

Quick apply

Job details

Permanent | Full-time
$55,000–$80,000 a year
2 days ago

Qualifications

Azure
Management
Supervising experience
CompTIA Network+
Organizational skills
Cybersecurity
Communication skills
Driving Licence
Time management

Full job description

This job posting was written by a human because we’re looking for great people to join our team and provide outstanding service to our clients… who are also awesome people.

If you take pride in solving problems, communicating clearly, and doing the right thing for clients (even when it’s not the easiest path), keep reading.

Before applying for this position, please be sure you have reviewed and can fulfill the following requirements:

Located in the Edmonton, Calgary, or Grande Prairie areas
Minimum of 4 years IT Support or related experience
Team lead, supervisory, or management experience
Broad knowledge base including desktop, server, and network infrastructure
High level of Cybersecurity awareness and capability
Strong communication skills

To apply for this position, please complete the assessment found here: https://www.ondemandassessment.com/o/JB-6M21QFLRK/landing?u=62020

About Us

Tier 3 I.T. Solutions has been serving businesses since 1990. We design, implement, and support the technologies that power our clients’ operations.

Our mission is simple:
Help build stronger businesses through thoughtful technology implementations.

We push ourselves to continuously improve: our systems, our service delivery, and our people. We also believe in giving back and are proud supporters of organizations like STARS Air Ambulance, Riseup Society of Alberta, Community Options, and other local initiatives.

Job Description
This role exists to deliver consistent, high-quality support experiences for our clients while helping us scale a repeatable, process-driven support model.

You will spend the majority of your time solving support tickets and working directly with clients.

We’re looking for someone who:

Thinks critically
Communicates clearly
Takes ownership
And executes with discipline

You’ll be trusted to solve problems creatively, but expected to do so in a way that is consistent, documented, and aligned with how we operate as a team.

What You’ll Be Doing

Support & Troubleshooting (75–85%)

Diagnose and resolve a wide range of technical issues
Handle 10–15 tickets per day on average
Deliver timely, high-quality resolutions that meet SLA expectations
Call clients directly when appropriate to drive faster, better outcomes

Escalations & Complex Issues (10–15%)

Apply deeper troubleshooting and critical thinking
Collaborate across teams as required

Documentation & Process (10–15%)

Maintain clear, accurate ticket notes and time entries
Document solutions and contribute to the knowledge base
Follow and improve standard operating procedures

Key Responsibilities

Own client communication from start to finish
Lead follow-ups and ensure nothing falls through the cracks
Maintain strong time entry discipline and ticket quality
Identify patterns, recurring issues, and opportunities for improvement
Collaborate with TAMs to ensure full client visibility
Surface issues that may impact broader client strategy or experience

What Success Looks Like

You’ll know you’re succeeding in this role when:

✅ First response times are consistently met
✅ Same-day resolution rates are strong
✅ Tickets are clean, well-documented, and rarely require rework
✅ Clients provide positive feedback and feel well-supported
✅ You handle 10–15 tickets/day without sacrificing quality
✅ There are no escalations due to missed process or poor communication
✅ Your team loves working with you, they respect you, and you're contributing to everyone's success

What We’re Looking For

Must-Have Skills & Experience

3–5+ years in an MSP environment, or 5-10+ in a technical support environment
Strong troubleshooting skills across Microsoft 365 environments
Solid networking fundamentals (firewalls, switches, connectivity)
Excellent communication skills (written and verbal)
Strong time management and organizational skills
A proven history of personal development including learning and knowledge advancement (certifications, diplomas/degrees, coursework, etc.)
Strong team player with experience training or coaching colleagues

Nice to Have

Microsoft Certified:
Azure Administrator Associate (AZ-104)
Azure Fundamentals (AZ-900)
365 Certified: Modern Desktop Administrator Associate
Sophos Certified Engineer (or equivalent Sophos certification)
CompTIA Network+
CIPS I.S.P. or ITCP designation (or actively working toward it)
Exposure to security tools and best practices

How You Work

We’re looking for someone who:

Has a strong sense of urgency and accountability
Is a creative problem solver, but executes in a disciplined way
Communicates clearly and proactively with clients and teammates
Follows process without becoming dependent on it
Understands their role within a larger system (not a solo operator)
Is consistent and reliable to support your teammates

What Doesn’t Work Here

This role is not a fit if you:

Prefer to “do your own thing” instead of following team processes
Become the go-to person for clients instead of guiding them properly
Struggle with time entry, documentation, or follow-through
Avoid accountability or urgency in your work

Team & Collaboration

You’ll work closely with:

Support Team – day-to-day ticket handling and escalation
Technical & Business Alignment – client visibility and strategic awareness

Strong communication across teams is critical to delivering a consistent client experience.

Additional Requirements

Valid driver’s license and insurable driving record
Ability to provide a criminal record check that is clear of infractions
Proficiency with standard business applications and tools

To apply for this position, please complete the assessment found here: https://www.ondemandassessment.com/o/JB-6M21QFLRK/landing?u=62020

Job Types: Full-time, Permanent

Pay: $55,000.00-$80,000.00 per year

Benefits:

Casual dress
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Work from home

Work Location: Hybrid remote in Edmonton, AB

Quick apply

Refine Your Search

it technician jobs in alberta

Level 2/3 Computer & Network Support Technician

Computer Network and Systems Technician

IT Support & Deployment Technician

user support technician

Solutions Centre Technician (Full-time, Continuing)

user support technician

computer network technician

IT Support Technician

Network Technician

user support technician

Systems Engineer/Technician - Ingénieur/Technicien en systèmes

IT Field Technician

Helpdesk Technician

CCTV/IT Field Technician

Computer Network Technician

Network Engineer/ Field Network Technician (Freelancer) – EDMONTON, ALBERTA

Data Center Technician- Medicine Hat

Service Desk Technician

Occasional Work: Server Hardware/Network Technician

IT System - Escalations Technician

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