vancouver bc customer experience representative Jobs – 51 Openings This Week

Customer Service Representative
Confidential —North Vancouver, BC
- $19–$25 an hour
- Overtime
- Customer service
- English
- Administrative experience
Quick apply
Account Manager
Landscape Effects Property Management Corp. —British Columbia
- $50,000–$58,000 a year
- Weekends as needed
- Remote
- Bilingual
- English
- Microsoft Office
- Dental care
- Vision care
Quick apply
10d
Customer Service Experience Representative
Aviso Wealth —Vancouver, BC
- $53,000–$63,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
14h
CUSTOMER SVC REP II - SSC CANADA
Mohawk Industries —Vancouver, BC
- Microsoft Excel
- Customer service
- High school diploma or GED
- Dental care
- Tuition reimbursement
Customer Service Representative.
Star Limousine Services —Vancouver, BC
- Hospitality
- Communication skills
Residential Customer Service Representative
Ridall Pest Control —Burnaby, BC
- $50,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Dental care
- Paid time off
Quick apply
Customer Care Representative
Pyrrha —Vancouver, BC
- From $25 an hour
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
8d
Customer Service Representative
BlackboxMyCar —Richmond, BC
- $17.85–$21.00 an hour
- Full-time
- CRM software
- Sales
- Customer service
- Store discount
- Paid time off
Quick apply
8d
Client Service Representative, Employee Benefits
HUB International —Burnaby, BC
- $60,000–$70,000 a year
- Full-time
- Microsoft Word
- Serving
- Microsoft Excel
- Disability insurance
- Paid time off
13d
Customer Service Representative
Ohata Resource Canada Inc —Richmond, BC
- $17.85–$33.88 an hour
- Full-time
- Bilingual
- Spanish
- Sales
- Dental care
- Paid time off
Quick apply
3d
Customer Service Representative
AMPCO Manufacturers Inc. —Coquitlam, BC
- $22.50–$28.00 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
Quick apply
Customer Onboarding Manager
Tipalti —Vancouver, BC
- $88,000–$121,000 a year
- Hybrid work
- ERP systems
- Project management
- Bachelor's
- Paid time off
- Employee assistance program
Quick apply
Bilingual Customer Support Representative
ABC Fitness —Vancouver, BC
- Weekends as needed
- Bilingual
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
Advisor, Customer Relations, Supply Chain
PHSA —Burnaby, BC
- $76,111–$109,409 a year
- Temporary
- Writing skills
- Bachelor's
- Travel
FULL TIME IN-HOUSE CUSTOMER SERVICE
Textile Trimmings —Richmond, BC
- $19–$25 an hour
- Full-time
- Sales
- Customer service
- Salesforce
- Dental care
- Vision care
Quick apply
6d
Client Success Manager
PayByPhone —Vancouver, BC
- $65,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- Sales
Quick apply
26-22 Client Care Representative (Part time)
Technical Safety BC —Vancouver, BC
- From $30.87 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
ISC Service Desk Manager
UBC Faculty of Forestry —Vancouver, BC
- $8,305.08–$12,952.33 a month
- Full-time
- Computer science
- Computer Science
- Customer service
6d
ISC Service Desk Manager
University of British Columbia —Vancouver, BC
- $8,305.08–$12,952.33 a month
- Full-time
- Computer science
- Computer Science
- Customer service
6d
Senior Manager, Guest Services (Contact Centre) Integrations
Arc'teryx —Vancouver, BC
- $126,000–$157,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Customer service
- Employee stock purchase plan
- Dental care

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customer experience representative jobs near vancouver bc

Customer Service Representative

Confidential
North Vancouver, BC

Quick apply

Job details

Permanent | Full-time
$19–$25 an hour

Qualifications

Customer service
English
Administrative experience
HVAC
Organizational skills
Front desk
Computer skills
Communication skills
Time management

Full job description

We are an established Heating and Cooling company based in the Northshore with clients all over North Vancouver, West Vancouver, and the Lower Mainland. The company primarily focuses on service, repair, and installation of Fireplaces, Furnaces, Boilers, Water Heaters, and Air Conditioning units.

We are looking to hire a Permanent Customer Service Representative to join our team. The position is full-time, and requires the successful candidate to be present at our North Vancouver office during regular business hours.

The candidate must possess excellent English communication skills (both oral and written), and be able to communicate clearly over the phone. A polite disposition is required, as a majority of the workday is answering incoming calls. Candidates must also possess great computer skills and be a fast learner.

Training will be provided to employees. Training duration is typically three-four weeks.

Employee’s will be responsible of having their own mode of transportation to and from work.

Key Responsibilities Include, But are Not Limited To:

Handling all incoming phone calls whilst providing good customer service
Scheduling appointments over the phone and entering customer data into CRM and Dispatching software
Booking online appointment requests
Responding to customer emails and online messages
Coordination with technicians and advising them of any schedule changes
Conduct follow-up calls with clients
Advise customers of any schedule changes
Must be able to handle heavy inflow of communication by call and email.

Customer Service Skills:

Have a friendly, positive, enthusiastic approach to Customer Service
Fluent in English, with excellent written & oral communication skills
Able to communicate clearly, and concisely in a timely manner (including being able to type quickly and accurately)
Able to calmly de-escalate customer care situations on the rare occasion

Additional Skills:

Strong organizational skills including attention to detail and multi-tasking skills.
Strong time management skills
Able to work work independently with limited supervision and as a team when needed
Able to manage multiple conflicting priorities, reprioritize tasks, reestablish priorities, and meet deadlines
Have a good work ethic and willingness to learn
Ability to handle pressure

Why Work for Us:

Competitive hourly pay rate
Performance-based bonuses
Paid training
Long-Term Career Opportunities
On-Site Parking
Casual Dress

Job Type:

Full-time, Permanent

Salary:

$19.00 - $25.00 (per hour), bi-weekly pay schedule
Performance bonuses provided based upon review of work ethic.

Schedule:

Monday-Friday (8-4pm)
Full-Time (40 Hours/Week)
Overtime may also be requested on certain days (subject to employees confirmation)
Not required to work on Statutory Holidays

Nice to Have:

Front desk/Reception experience: 1+ years
Administrative experience: 1+ years
HVAC knowledge ( Extremely useful)

Pay: $19.00-$25.00 per hour

Benefits:

Casual dress
On-site parking

Flexible language requirement:

French not required

Application question(s):

How many years of customer service experience do you have in a phone-based role?
What experience do you have with scheduling, dispatching, or entering customer information accurately?
Briefly describe your experience dealing with upset or difficult customers.

Experience:

Customer service: 2 years (required)

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience representative jobs in vancouver bc

Customer Service Representative

Account Manager

Customer Service Experience Representative

CUSTOMER SVC REP II - SSC CANADA

Customer Service Representative.

Residential Customer Service Representative

Customer Care Representative

Customer Service Representative

Client Service Representative, Employee Benefits

Customer Service Representative

Customer Service Representative

Customer Onboarding Manager

Bilingual Customer Support Representative

Advisor, Customer Relations, Supply Chain

FULL TIME IN-HOUSE CUSTOMER SERVICE

Client Success Manager

26-22 Client Care Representative (Part time)

ISC Service Desk Manager

ISC Service Desk Manager

Senior Manager, Guest Services (Contact Centre) Integrations

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