jericho beach bc front desk agent Jobs – 95 Openings This Week

Reservations Agent
Pan Pacific Vancouver —Vancouver, BC
- $26.34 an hour
- Weekends as needed
- Marketing
- Microsoft Office
- Databases
Quick apply
8h
Front Desk Closing
Gold's Gym - British Columbia —Vancouver, BC
- $17.85 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Night Auditor
Marriott International, Inc —Vancouver, BC
- $27.56–$34.45 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
1d
Front Desk Agent
Viaggio Hospitality Group —Vancouver, BC
- $19–$23 an hour
- Part-time
- Serving
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
9d
Team Lead, Front Desk
FirstService Residential —Burnaby, BC
- $23–$26 an hour
- Full-time
- Customer service
- English
- Supervising experience
- Dental care
- Tuition reimbursement
Quick apply
Front Desk / Game Operator
Planet Lazer —Richmond, BC
- From $19 an hour
- Part-time
- Microsoft Word
- Google Suite
- Customer service
Quick apply
13d
Front Desk Agent / Night Auditor (Part Time/ Full Time)
Quality Inn and Suites Vancouver Downtown —Vancouver, BC
- From $20 an hour
- Part-time
- Hospitality
- Customer service
- Windows
- Dental care
- Paid time off
Quick apply
12h
Front Desk / Order Processing Coordinator
HD Plastic Product (Canada). Inc —Richmond, BC
- $45,000–$52,000 a year
- Full-time
- Customer service
- English
- Administrative experience
- Designated paid holidays
- Dental care
Quick apply
9d
Front Desk Attendant
Coast Mental Health —Vancouver, BC
- $25.01–$26.80 an hour
- Part-time
- High school diploma or GED
- First Aid Certification
- Dental care
- Paid time off
Front Office Agent-RRCR
Great Canadian —Richmond, BC
- $22.15–$26.06 an hour
- Weekends as needed
- Microsoft Office
- Hotel
- Front desk
9d
Guest Service Agent
Sandman Hotel Group —Vancouver, BC
- $24.00–$26.10 an hour
- Part-time
- Customer service
- Hotel
- Accounting
- Dental care
- Employee assistance program
Quick apply
Front Desk Coordinator (Overnight)
Vitality Fitness —Burnaby, BC
- $22 an hour
- Part-time
- Hospitality
- CPR Certification
- Sales
Quick apply
5d
Front Desk Receptionist
West Point Denture Clinic —Vancouver, BC
- $19.75–$23.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Front Desk / Ophthalmic Technician
Pacific Vision MD —North Vancouver, BC
- $22–$26 an hour
- Part-time
- Medical office experience
- English
- EMR systems
Quick apply
Front Desk Opener - Part Time
Gold's Gym - British Columbia —Vancouver, BC
- $17.85 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Guest Services Agent - Part Time
Onni Property Management Services Ltd —Steveston, BC
- $22–$23 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
4d
Guest Services Representative
Red Roof PLUS+ Vancouver Airport —Richmond, BC
- $23.01 an hour
- Weekends as needed
- Customer service
- Hotel
- High school diploma or GED
- Tuition reimbursement
Quick apply
【UGL Part-Time Front Desk Position】
Ultimate Golf Lounge —Vancouver, BC
- From $18.25 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
9d
Front Desk Receptionist
Oakridge Park Periodontal Group —Vancouver, BC
- $27–$32 an hour
- Full-time
- Microsoft Word
- English
- Dental care
- Paid time off
Quick apply
6d
Part-Time Front Desk Associate - Main St, Vancouver
Myo —Vancouver, BC
- $18.50–$21.50 an hour
- Part-time
- Customer service
- Administrative experience
- Communication skills
Quick apply

I want to receive the latest job alerts for front desk agent in jericho beach bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front desk agent jobs near jericho beach bc

Reservations Agent

Pan Pacific Vancouver -
Vancouver, BC

Quick apply

Job details

Full-time
$26.34 an hour
8 hours ago

Qualifications

Marketing
Upselling
Post-secondary education
Microsoft Office
Databases
Organizational skills
Computer skills
Communication skills
Marketing
Hotel experience
Time management

Full job description

POSITION SUMMARY

Reporting to the Reservations Manager, the successful candidate will be responsible for all aspects of the reservation service for the hotel providing guests with friendly, courteous telephone service while selling highest possible rates and maximizing of room revenue.

KEY RESPONSIBILITIES

The key responsibilities of the Reservations Agent include but are not limited to:

Provides superior service for all guest calls; answers internal and external phone promptly, professionally with a friendly greeting & identifying self; addresses guest by name and uses callers name minimum 3 times during the interaction.
Explains room rate structure, available rooms, method of payment/guarantee and cancellation policies, facilities and services; collects pre-registration information e.g. (name, e-mail, CC number, etc.)
Enters guest reservation details into Opera system; reviews and sends written confirmation to the guest
Completes reservations and other duties in an efficient and accurate manner; offers further assistance within the hotel Services and facilities to all callers; promotes Hotel facilities to guests through selling and up-selling
Reserves callers in hotel restaurants for dine-in and/or refer to restaurant managers as appropriate.
Receive and processes room service orders using Silverware. Ensure accuracy of the orders at the point of sale and liaise with servers and/or kitchen for any menu modifications. Learn and stay updated on the In-Room Dining Menu. Escalate any discrepancies to supervisors.
Enter wake-up calls into the system accurately and track daily. Assist with manual wake-up calls when the system is unavailable.
Actions in-house guest requests promptly and accurately by engaging the right department and dispatching requests accordingly, e.g. delivery of rollaway beds, laundry pickup, service requests or any other assistance that in-house guests may require.
Answers guest requests (letters, fax, E Mails) promptly; manages Reservations / Service One In-Boxes and actions all emails and notifications no later than within 24 hours with a goal of having mailboxes cleared each business day for the day. Attends departmental meetings.
Enters reservation data from Faxes, Reservation forms, Rooming list into Opera
Monitors emergency line and safety panels, actions any 911, 4500 calls or security panel alerts promptly.
Manages guest complaints and escalates whenever appropriate to appropriate Department Head/Duty Manager.
Assists group coordinators with the review and actioning of group resumes from Sales Department, and inventory balancing, as assigned. Communicates and exchanges information with Hotel Sales Department, Revenue Department and Front Desk.
Maintains department equipment and reports equipment loss or damage to the Supervisor.
Ensures all duties on the task list are completed
Performs Tour administration responsibilities as assigned. This involves; evaluating requests from Tour groups, inputting rooming lists, setting up billing & communicating directly with tour Sales Manager.
Understands the need and willingness to work in other related departments during peak periods as required (i.e. Front Desk).
Maintains professional business confidentiality as required
Perform other related duties as required

COMPETENCY PROFILE

Knowledge of Hotel protocols; uses a friendly, professional telephone manner and possess excellent communication skills; Knows how to respond to any reservation request; completes reservations and other duties in an efficient and accurate manner
Must possess excellent organizational skills, time management, with an ability to multitask & meet deadlines in a high-pressure work environment
Requires long periods of sitting in front of a computer; must have demonstrated the ability to work with minimal supervision
Maintains the highest standard of professionalism, ethics, grooming and attitude towards guests, clients and other associates; contributes an energetic and positive attitude to the hotel atmosphere

SELECTION CRITERIA

Qualifications and Technical Experience

Two years of previous experience in Front Office/Reservations or a similar environment preferred.
Post-Secondary education in Hospitality Management and/or Tourism & Marketing program preferred.
Demonstrated experience in selling and the ability to upsell is required.
Attention to Detail is essential, and long periods of concentration are required.
Computer Skills - Demonstrated ability with regard to computer skills, including an intermediate level of Microsoft Office Suite, proficiency with e-mail, Internet and database applications required. Experience using hotel programs - Opera is an asset.
Ability to multi task in a fast paced environment including answering phone calls, and replying to e-mails, while executing everyday tasks required.
Experience with high-volume telephone calls is an asset.
Proven written and verbal communication skills with demonstrated experience in producing professional documents and communications; Additional language an asset.
Status: Full-time hourly (unrestricted availability required)
Schedule: Flexibility Required: Rotating Shifts and Weekends Required (Assignment of hours will be subject to business demand, and may be increased or reduced due to seasonal fluctuations)

Quick apply

Refine Your Search

front desk agent jobs in jericho beach bc

Reservations Agent

Front Desk Closing

Night Auditor

Front Desk Agent

Team Lead, Front Desk

Front Desk / Game Operator

Front Desk Agent / Night Auditor (Part Time/ Full Time)

Front Desk / Order Processing Coordinator

Front Desk Attendant

Front Office Agent-RRCR

Guest Service Agent

Front Desk Coordinator (Overnight)

Front Desk Receptionist

Front Desk / Ophthalmic Technician

Front Desk Opener - Part Time

Guest Services Agent - Part Time

Guest Services Representative

【UGL Part-Time Front Desk Position】

Front Desk Receptionist

Part-Time Front Desk Associate - Main St, Vancouver

I want to receive the latest job alerts for front desk agent in jericho beach bc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected