UNIVERSAL PRO ASSOCIATE: Full Time - COQUITLAM
The Home Depot Canada —Coquitlam, BC
- $20.40–$22.15 an hour
- Full-time
- Forklift
- High school diploma or GED
- Travel
1h
Inside Sales Rep
Rona —Surrey, BC
- $19.00–$22.25 an hour
- Full-time
- Sales
- Customer service
- Analysis skills
Quick apply
Service Counter Representative
Haney Builders Supplies (1971) Ltd. —Maple Ridge, BC
- $19–$21 an hour
- Part-time
- Heavy lifting
- Sales
- Customer service
- Store discount
- Dental care
Quick apply
Agent(e) du service à la clientèle - Cour et entrepôt
Rona —Coquitlam, BC
- $18.05–$20.00 an hour
- Part-time
- Customer service
Quick apply
14d
Carpenter - Red Seal
Kinetic Construction LTD. —Richmond, BC
- $39.00–$48.41 an hour
- Organizational skills
- Construction
- Dental care
- Employee assistance program
Quick apply
Customer Service Associate (Contract)
Rona —Burnaby, BC
- $18.05–$20.00 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Representant des ventes internes
Rona —Surrey, BC
- $19.00–$22.25 an hour
- Full-time
- Customer service
Quick apply
Sales associate and receiver
Dunbar Lumber Ladner —Delta, BC
- $17.85–$25.00 an hour
- Full-time
- Sales
- Basic math
- Data entry
- Store discount
Quick apply
13d
TALENT ACQUISTION SPECIALIST
Dick's Lumber & Building Supplies —Surrey, BC
- Microsoft Office
- Databases
- Computer skills
- Dental care
- Paid time off
Quick apply
5d
Assistant Yard Foreman
Dunbar Lumber Tilbury —Delta, BC
- $21–$28 an hour
- Part-time
- Sales
- Inventory management
- Customer service
- Flexible schedule
Quick apply
14d
Accountant
Fastik —Langley, BC
- From $70,000 a year
- 8 hour shift
- Microsoft Excel
- ERP systems
- Accounting
- Disability insurance
- Dental care
Quick apply
Overnight Associate
RONA+ —Vancouver, BC
- $18.05–$20.00 an hour
- Part-time
- Forklift
Quick apply
Coordinator, Pro Sales Support (Fleetwood, Surrey - BC)
Rona —Surrey, BC
- $45,000–$55,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Sales & Marketing Representative
Interfor Corporation —Burnaby, BC
- $75,000–$95,000 a year
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Dental care
Quick apply
Manager, Fleet
Rona —Surrey, BC
- $71,000–$101,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
Quick apply
Operations & Logistics Manager
Metrocan Distribution Corp. —Richmond, BC
- $24–$28 an hour
- Full-time
- Forklift
- Warehouse experience
- Construction
Quick apply
Outside Sales Representative
QXO —Surrey, BC
- $46,970–$72,050 a year
- Full-time
- Bilingual
- Sales
- Business development
- Employee stock purchase plan
- Designated paid holidays
Red Seal Industrial Electrician
The Teal-Jones Group —Surrey, BC
- $42.88–$47.88 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
9d
HIAB/Crane Truck Driver
Country Lumber —Lower Mainland, BC
- $31–$39 an hour
- Overtime
- Heavy lifting
- Driving
- Commercial driving
- Profit sharing
- Disability insurance
Quick apply
1d
Associe, reception et manutention
RONA+ —Vancouver, BC
- $18.05–$20.00 an hour
- Part-time
Quick apply

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UNIVERSAL PRO ASSOCIATE: Full Time - COQUITLAM

The Home Depot Canada -
Coquitlam, BC

Apply Now

Job details

Full-time
$20.40–$22.15 an hour
1 hour ago

Qualifications

Forklift
High school diploma or GED
Leadership

Full job description

Pay Range: $20.4 - $22.15

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Position Overview:

Universal Pro Associates (UPA) are responsible for providing outstanding customer service and ensuring Pro customer’s transactions are handled quickly and accurately. The Universal Pro Associate will drive customer acquisitions by asking probing project questions and being knowledgeable about Pro and loyalty programs. Supporting the Pro desk by maintaining department standards of the Pro desk area and lumber canopy, offering loading and order picking assistance as needed, and will transition Pro customers to the PASA for more complex orders.Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, coworkers, vendors, or customers.

Key Responsibilities:

Universal Pro Associates should greet, engage and thank every customer.
While processing sales transactions, perform fast and accurate customer service during all customers interactions including POS register/COM check out, phone sales transactions, customer inquiries, and ensuring BOPIS/will call/delivery transactions are performed timely.
Assist PASAs in driving Pro loyalty programs by increasing Pro Xtra registration, Local Pro, HDCC sign ups, and utilize Pro programs (Pro volume pricing, bulk, etc.) to drive sales.
Demonstrate selling behaviours by being available and engaged with customers, to identify Pro’s needs and provide fast and accurate transactions.
Standards: ensure Pro Desk, off-shelf and lumber canopy are well stocked, faced with adequate signage.
Welcome Pro customers to the Pro Desk to deliver speed of checkout: process customer orders accurately, quickly, and safely using processes and techniques outlined in Cashier training.

Understand Customer Needs

GET – Makes customers the first priority, actively seeks out customers, greets, engages and thanks all customers, offers assistance.
Demonstrates a basic knowledge of products, services and procedures in assigned area and nearby departments, knows priority articles.
Seeks to fully understand the customers' needs, provides customer with the best solution even if it involves a price reduction, contacts other associates/leaders as needed.
Asks customers about their project and provides appropriate related items and services for total project, sells the whole project.

Safety and Compliance

Maintains a clean and uncluttered store environment, ensures that department/area and aisles are clear, product is easily accessible to customers.
Ensures product is fully packed down and in-stock at all times.
Ensures aisles and products, specials etc. are all clearly and attractively signed.
Follows safety policies and procedures, identifies and corrects safety hazards, reports violations, and encourages others to work safely standards.
Working relationships - Works effectively with others, resolves conflict, listens well, and shares knowledge with others.

Competencies:

Customer Focus
Safety & Compliance

Skills:

Processes transactions efficiently minimizes voids/clearance actions, minimizes quantity key usage, and maximizes scanner usage.
Handles dissatisfied customers or customer complaints effectively, defuses negative situations as appropriate; show diplomacy; guides toward positive resolution; conveys a sense of competence and effectiveness to customer. Escalates the issue to manager when appropriate.
Flexible to work different roles at the frontend including the returns desk or special services and assists in other departments of the store, including staffing outdoor seasonal tills, where required.

Direct Manager/Direct Reports:

Reports to Department Supervisor

Travel Requirements:

Physical Requirements:

Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Requires the ability to move around the store and maneuver merchandise when necessary
Walking and Standing - Requires moving around the store to assist Customers
Identifying and reading reports, tickets and UPC labels - Requires recognizing, identifying and using merchandise and necessary reports

Working Conditions:

Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface.
The warehouse environment can be dusty and noisy.
Doors are frequently open, causing drafts and interior temperature changes.
Floors around work area may become slippery during wet weather conditions.
May have to handle merchandise and work with tools with sharp edges.
Passing forklifts emit gas fumes.

Minimum Education:

High School Diploma or equivalent

Minimum Years of Work Experience:

Minimum Leadership Experience:

Certifications:

Other Requirements/Assets:

Forklift experience considered an asset.

Apply Now

Refine Your Search

lumber jobs in surrey, bc

UNIVERSAL PRO ASSOCIATE: Full Time - COQUITLAM

Inside Sales Rep

Service Counter Representative

Agent(e) du service à la clientèle - Cour et entrepôt

Carpenter - Red Seal

Customer Service Associate (Contract)

Representant des ventes internes

Sales associate and receiver

TALENT ACQUISTION SPECIALIST

Assistant Yard Foreman

Accountant

Overnight Associate

Coordinator, Pro Sales Support (Fleetwood, Surrey - BC)

Sales & Marketing Representative

Manager, Fleet

Operations & Logistics Manager

Outside Sales Representative

Red Seal Industrial Electrician

HIAB/Crane Truck Driver

Associe, reception et manutention

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Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

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