North Bay On Customer service Jobs – 113 Openings This Week

Customer Champion
UMI Group Inc. —North Bay, ON
- $18–$25 an hour
- Full-time
- Bilingual
- Inventory control
- Heavy lifting
- Disability insurance
- Dental care
Quick apply
Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $18 an hour
- Temporary
- Customer service
- Hotel
- In-person
- Store discount
- Wellness program
Quick apply
Design Researcher
Raise —Ontario
- Contract
- Master's degree
- Bachelor's
- No university degree
Quick apply
Automotive Sales Consultant
Hopper Buick GMC —North Bay, ON
- $50,000–$150,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
- Disability insurance
- Dental care
Quick apply
10d
Interaction Designer
Raise —Ontario
- Contract
- Master's degree
- Bachelor's
- No university degree
Quick apply
Residential Sales Representative - North Bay
L.G. Home Comfort Inc. —North Bay, ON
- Full-time
- Sales
- High school diploma or GED
- HVAC
- Dental care
Quick apply
office administrative assistant
DAIRY QUEEN GRILL & CHILL —North Bay, ON
- $40 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
13d
Wireless Sales Consultant
Staples —North Bay, ON
- $18.20–$20.15 an hour
- Part-time
- Sales
- Dental care
2d
Administrative Assistant I, Meals on Wheels - Casual
VON Canada (Ontario) —North Bay, ON
- $19.61–$20.84 an hour
- Day shift
- Customer service
- Windows
- Microsoft Office
Retail Store Associate
Bharat Bazaar —North Bay, ON
- $17.20–$27.67 an hour
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Flexible schedule
Quick apply
Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4
VON Canada (Ontario) —North Bay, ON
- $19.61–$20.84 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
14d
Client Service Representative [Hourly]
CIBC —North Bay, ON
- Part-time
- Financial services
1d
Personal Banking Associate
BMO Financial Group —North Bay, ON
- $34,750–$51,800 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Tuition reimbursement
- Life insurance
2d
Part Sales Specialist
Voyageur Aviation Corp —North Bay, ON
- From $28 an hour
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Disability insurance
Quick apply
Service Advisor / Warranty Administrator - Subaru of North Bay
401 Auto —North Bay, ON
- $45,000–$60,000 a year
- Full-time
- Customer service
Quick apply
5d
Parts and Service Advisor
OK TIRE NORTH BAY —North Bay, ON
- $18–$28 an hour
- Full-time
- Management
- High school diploma or GED
- In-person
- Store discount
- Dental care
Quick apply
Retail Assistant Manager - Part-Time
maurices —North Bay, ON
- $18.10–$18.64 an hour
- Part-time
- Customer service
- Supervising experience
- Computer skills
- Flexible schedule
Automotive Sales Consultant
Neddy's North Bay Hyundai —North Bay, ON
- $70,000–$120,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Employee assistance program
Quick apply
Retail Assistant Manager - Full-Time
maurices —North Bay, ON
- $19.48–$20.65 an hour
- Weekends as needed
- Customer service
- Supervising experience
- Computer skills
- Flexible schedule
1.0 Permanent Executive Assistant to the Superintendent of Learning & Student and Family Support Office
Near North District School Board —North Bay, ON
- $74,127 a year
- Full-time
- Customer service
- Word processing
- Research
2d

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Customer Champion

UMI Group Inc. -
North Bay, ON

Quick apply

Job details

Full-time
$18–$25 an hour

Qualifications

Bilingual
French
Customer retention
Inventory control
Heavy lifting
Customer service
ERP systems
English
Microsoft Office
High school diploma or GED
Organizational skills
Hand tools
Communication skills
Mechanical knowledge
Driving Licence

Full job description

We are currently looking for a hardworking, charismatic individual to join our team as a Customer Champion at our North Bay, Ontario location.

The Customer Champion builds hydraulic, pneumatic, and industrial hose assemblies to customer specifications and supports custom manufacturing services. They serve as a key point of contact for customers, sharing product and service information while entering sales orders and providing exceptional support. This role includes following up with customers, diagnosing issues, and helping ensure an outstanding customer experience that supports the continued success of UMI Group Inc.

Shift: Monday to Friday; between 7:00 a.m. – 5:00 p.m.

Why Join Us?

Matching RRSP Program
Great company culture
Career advancement opportunities
Comprehensive medical, dental, and vision benefits
Company events
Referral bonus program
On-site parking
Yearly boot allowance

Responsibilities:

Provide exceptional customer service by interacting with customers by phone or walk-ins
Provide exceptional, attentive, and courteous customer service through phone, email, and in‑person interactions, ensuring customer needs are understood and addressed with appropriate solutions.
Accept, enter, and manage customer orders from entry through invoicing, ensuring timely and accurate processing.
Assemble industrial and hydraulic hoses according to customer specifications.
Support the business when needed by building hoses.
Source, stock, order, ship, and receive merchandise, while maintaining effective inventory controls and performing inventory availability checks to meet on‑time and in‑full targets.
Build and maintain strong, long-term relationships with internal and external customers, fostering trust and promoting products, services, and customer retention.
Act as a knowledgeable expert on UMI Group’s products and services, serving as a liaison between customers and the technical team to review and input technical data.
Provide customers with accurate pricing, quotations, and information on systems, parts, and repairs in coordination with the technical team.
Respond promptly to customer inquiries, needs, and concerns, ensuring expectations are met or exceeded while aligning with departmental goals.
Inform Territory Managers and Account Representatives of relevant customer situations when necessary.
Monitor repair progress, schedule repairs and builds, and support the creation of Bills of Lading and delivery notes.
Process invoices for customers and transportation providers, resolving discrepancies effectively.
Support a positive work environment and company culture while maintaining a clean, orderly workspace.
Follow all procedures and safety protocols to ensure safe and consistent operations.
Collaborate with Supply Chain as needed to meet customer demand.
Seek opportunities to improve customer service quality and enhance operational efficiency.
Travel to customer sites as required.
Perform other duties as assigned.

Qualifications:

High school diploma, GED, or equivalent.
Valid Provincial Driver’s License
Experience in the hydraulic and industrial hose industry, hydraulic systems, and/or fluid power systems (asset).
Mechanical aptitude with experience using saws, crimpers, and other hand tools; basic electrical/electronics knowledge is an asset.
Experience with inventory control, including maintaining inventory levels, organizing stock, and performing availability checks.
Strong customer service experience with excellent communication skills (written and verbal); fluency in English required, French considered an asset.
Proficiency with Microsoft Office Suite, ERP, and CRM platforms.
Strong organizational skills with the ability to manage multiple tasks and shifting priorities.
Strong problem‑solving and decision‑making abilities, adaptable to a variety of situations.
Experience promoting and selling products.
Ability to receive and process cash, cheque, and credit/debit payments.
High attention to detail to ensure accuracy in billing and documentation.
Commitment to delivering high‑quality work.
Physical stamina and dexterity for hands‑on work; ability to lift up to 50 lbs unassisted.

At the UMI Group Inc., Multi Flow Solutions Inc., and Hose Technology we are committed to fostering an inclusive, accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. We welcome and encourage applications from all qualified candidates, including women, persons with disabilities, Indigenous peoples, members of visible minorities, and individuals of diverse sexual orientations, gender identities, and gender expressions.

If you require accommodation at any stage of the recruitment process, please reach out to our Human Resources Department at 519-822-0080 and we will work with you to meet your needs.

We thank all applicants for your interest in our company and for taking the time to apply. Only those selected for an interview will be contacted. If you are not successful this time, we encourage you to apply to future opportunities with us

Job Type: Full-time

Pay: $18.00-$25.00 per hour

Benefits:

Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Are you legally entitled to work in Canada?
Can you describe your working experience with hydraulic hoses, crimpers and manifolds? (These answers will be reviewed by the hiring manager).
What is your salary expectation for the position?

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in north bay on

Customer Champion

Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)

Design Researcher

Automotive Sales Consultant

Interaction Designer

Residential Sales Representative - North Bay

office administrative assistant

Wireless Sales Consultant

Administrative Assistant I, Meals on Wheels - Casual

Retail Store Associate

Client Service Associate (CSA) - Planning & Scheduling - Part-time 0.4

Client Service Representative [Hourly]

Personal Banking Associate

Part Sales Specialist

Service Advisor / Warranty Administrator - Subaru of North Bay

Parts and Service Advisor

Retail Assistant Manager - Part-Time

Automotive Sales Consultant

Retail Assistant Manager - Full-Time

1.0 Permanent Executive Assistant to the Superintendent of Learning & Student and Family Support Office

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