ottawa, on case coordinator Jobs – 61 Openings This Week

Clinic Manager / Senior Rehabilitation Administrator
Healthmax Physiotherapy Clinics-Ottawa —Ottawa, ON
- $24–$27 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Bilingual Care Coordinator - Multiple Eastern Ontario Locations
Ontario Health atHome —Ottawa, ON
- Temporary
- Bilingual
- Microsoft Word
- Nursing
Bilingual Float Care Coordinator, Regular Full-Time, Central Ottawa General, Labelle
Ontario Health atHome —Ottawa, ON
- $44.48 an hour
- Full-time
- Bilingual
- Microsoft Word
- Nursing
Virtual- Registered Dietitian (Part Time - Contract - Remote)
TEEMA —Ontario
- $40–$48 an hour
- Part-time
- Remote
- Bilingual
- English
Quick apply
9d
Claims Contract Attorney
Adecco Canada —Ottawa, ON
- $60 an hour
- Temporary
- Bilingual
- Customer service
- English
Quick apply
2d
Life Long Care Coordinator
Odawa Native Friendship Centre —Ottawa, ON
- $50,000 a year
- Full-time
- CPR Certification
- First Aid Certification
- Travel
Quick apply
1d
Community Service Worker Full-Time One Year Contract
Wabano Centre for Aboriginal Health —Ottawa, ON
- $55,000–$58,000 a year
- Weekends as needed
- Caregiving
- Case management
- EMR systems
- Dental care
- Employee assistance program
Support Worker
John Howard Society of Ottawa —Ottawa, ON
- $23.53–$26.64 an hour
- Part-time
- Bachelor's
- Organizational skills
- Time management
Quick apply
CUPE - Fall 2026 TA - CPA Program
University of Ottawa —Ottawa, ON
- Part-time
- Master's degree
- Accounting
Speech-Language Pathologist (#3748)
healthcarecan —Ottawa, ON
- $33,105–$54,969 a year
- Part-time
- Research
- Microsoft Office
- Master's degree
CIMH - Mental Health Counselor
Inuuqatigiit Centre —Ottawa, ON
- From $56,500 a year
- Immediate opening
- CPR Certification
- Master's degree
- First Aid Certification
Quick apply
Occupational Therapist, Regular Full Time, Allied Health, Pembroke, Renfrew, Labelle, Smith Falls (1.0)
Ontario Health atHome —Ottawa, ON
- $44.48–$51.34 an hour
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Bilingual Occupational Therapist, Regular Full Time, Allied Health: Labelle (1.0)
Ontario Health atHome —Ottawa, ON
- $44.48–$51.34 an hour
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Nurse Practitioner
Wabano Centre for Aboriginal Health —Ottawa, ON
- $125,000–$127,500 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Employee assistance program
Divisional Operations Coordinator
The Department of Surgery —Ottawa, ON
- $29–$39 an hour
- Immediate opening
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- Vision care
Quick apply
14h

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Clinic Manager / Senior Rehabilitation Administrator

Healthmax Physiotherapy Clinics-Ottawa -
Ottawa, ON

Quick apply

Job details

Permanent | Full-time
$24–$27 an hour

Qualifications

Electronic medical records
Customer service
Complaint handling
Microsoft Office
Administrative experience
Supervising experience
Budgeting
Office management
Leadership
Medical terminology

Full job description

Healthmax Ottawa

IMPORTANT: Applicants without significant experience in Motor Vehicle Accident (MVA) rehabilitation, HCAI, SABS, billing and collections, and multidisciplinary rehabilitation clinic operations will not be considered.

We are seeking an experienced Clinic Manager / Senior Rehabilitation Administrator to lead the day-to-day operations of our growing multidisciplinary rehabilitation clinic. This is a senior leadership position requiring extensive experience with Motor Vehicle Accident (MVA) claims, HCAI submissions, WSIB administration, billing and collections, patient scheduling, and overall clinic management.

The successful candidate must be highly organized, proactive, results-oriented, and capable of independently managing clinic operations while ensuring exceptional patient service, strong collections performance, and operational excellence.

Compensation

Competitive salary based on experience
Full-Time Position
Opportunity for growth and leadership within the organization

About Healthmax Ottawa

Healthmax Ottawa is a multidisciplinary rehabilitation clinic providing chiropractic, physiotherapy, massage therapy, active rehabilitation, concussion management, chronic pain treatment, and injury rehabilitation services to MVA, WSIB, Extended Health Care (EHC), and private-pay patients.

Key ResponsibilitiesClinic Operations & Leadership

Oversee daily clinic operations and administrative functions.
Supervise and support front desk and administrative staff.
Ensure efficient patient flow from intake through discharge.
Implement and maintain clinic policies, procedures, and operational standards.
Monitor clinic productivity, scheduling efficiency, patient retention, cancellations, and no-show rates.
Assist with staff training, onboarding, coaching, and performance management.

MVA Administration & HCAI Management

Manage all aspects of MVA administration and Accident Benefits claims.
Demonstrate extensive knowledge of Ontario Statutory Accident Benefits Schedule (SABS).
Manage and track treatment plans, approvals, denials, insurer examinations, and funding balances.
Review and coordinate required documentation, including:
OCF-1
OCF-3
OCF-18
OCF-23
OCF-24
Submit and monitor HCAI treatment plans and insurer responses.
Communicate effectively with insurance adjusters, lawyers, case managers, and healthcare providers.
Follow up on outstanding approvals, denials, account protections, and unpaid accounts.

Billing & Collections

Manage billing for MVA, WSIB, EHC, and private-pay patients.
Monitor accounts receivable and outstanding balances.
Follow up with insurance companies, adjusters, legal representatives, and patients regarding unpaid accounts.
Ensure timely billing, accurate invoicing, and payment processing.
Produce weekly and monthly collections and accounts receivable reports.
Assist in achieving clinic revenue, collections, and operational targets.

WSIB Administration

Manage WSIB claims, approvals, and treatment authorizations.
Ensure proper submission and tracking of Programs of Care (POC).
Coordinate reporting requirements and communication with WSIB representatives and employers.
Monitor claim status and treatment approvals.

Scheduling & Patient Retention

Manage practitioner schedules and clinic utilization.
Ensure patients are booked according to prescribed treatment frequencies and plans of management.
Monitor and reduce cancellations and no-shows.
Implement patient retention, recall, and follow-up systems.
Ensure continuity of care through proactive scheduling and communication.

Reporting & Systems Management

Generate and analyze operational, financial, billing, collections, referral source, and KPI reports.
Monitor clinic performance metrics and identify opportunities for improvement.
Maintain accurate patient records and administrative documentation.

Required Qualifications

Minimum 5 years of experience working in a multidisciplinary rehabilitation clinic.
Extensive knowledge of:
Ontario SABS
HCAI
MVA billing and collections
OCF forms and Accident Benefits processes
WSIB administration and Programs of Care
Advanced experience using:
Jane App
Universal Scheduling
HCAI
Microsoft Office Suite
Google Workspace
Proven experience managing billing, collections, and accounts receivable.
Strong leadership, organizational, and problem-solving skills.
Excellent communication and customer service abilities.
Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

Previous experience as a Clinic Manager, Office Manager, Financial Coordinator, or Senior Rehabilitation Administrator.
Experience supervising administrative staff.
Experience dealing directly with lawyers, insurance adjusters, case managers, and referral sources.
Knowledge of account protection arrangements and rehabilitation funding processes.

Ideal Candidate

The ideal candidate is an experienced rehabilitation clinic leader who understands every aspect of clinic operations, including MVA administration, HCAI submissions, SABS, WSIB, billing, collections, scheduling, patient retention, and team management. They are highly organized, accountable, proactive, and committed to helping the clinic achieve operational excellence while delivering exceptional patient service.

Only candidates with significant multidisciplinary rehabilitation clinic experience, including MVA, HCAI, SABS, billing, collections, and WSIB administration, will be considered for this position.

Job Types: Full-time, Permanent

Pay: $24.00-$27.00 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

case coordinator jobs in ottawa, on

Clinic Manager / Senior Rehabilitation Administrator

Bilingual Care Coordinator - Multiple Eastern Ontario Locations

Bilingual Float Care Coordinator, Regular Full-Time, Central Ottawa General, Labelle

Virtual- Registered Dietitian (Part Time - Contract - Remote)

Claims Contract Attorney

Life Long Care Coordinator

Community Service Worker Full-Time One Year Contract

Support Worker

CUPE - Fall 2026 TA - CPA Program

Speech-Language Pathologist (#3748)

CIMH - Mental Health Counselor

Occupational Therapist, Regular Full Time, Allied Health, Pembroke, Renfrew, Labelle, Smith Falls (1.0)

Bilingual Occupational Therapist, Regular Full Time, Allied Health: Labelle (1.0)

Nurse Practitioner

Divisional Operations Coordinator

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