About Us
Our vision at Diabetes Canada is a world free from the effects of diabetes. That’s why we work together to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and funding research to advance treatments and discover a cure.
Living with diabetes is a complex and often relentless journey, testing the resilience of every individual affected. Diabetes Canada is here to help - providing tools, resources, and support to make that journey easier.
Join us in leading with strength and compassion - so no one faces diabetes alone.
About the Role
We’re seeking a Senior Manager, HCP Conferences to lead the strategy, design, and delivery of Diabetes Canada’s flagship national Professional Conference. Reporting to the Executive Director, HCP Education & Engagement, this role offers the opportunity to shape one of the organization’s most visible and impactful professional education initiatives.
This role provides end-to-end leadership for a multi-day, national conference that convenes approximately 1,500 healthcare providers, researchers, trainees, and partners from across Canada. Bringing together program strategy, scientific and professional collaboration, accreditation oversight, financial stewardship, and operational excellence, the Senior Manager, HCP Conferences plays a critical part in advancing education, engagement, reputation, and revenue goals.
Location: Our National Office is located at 1000–170 University Avenue, Toronto, Ontario. We offer a flexible work arrangement, allowing employees to work remotely while occasionally coming into the office as required by their manager or the organization. The role requires travel to attend the annual Professional Conference, as well as, conference preparations and related meetings, as required.
Compensation: The hiring salary range for this role is $112,000–$120,000 annually, depending on skills and experience with meeting the requirements of the role.
What You’ll Do
Conference Strategy, Program Development & Delivery
- Lead, develop, and project manage Diabetes Canada’s national Professional Conference end-to-end, from planning and program design through delivery, monitoring, and post-event evaluation.
- Serve as the central coordinating body across conference workstreams, ensuring alignment of priorities, timelines, and dependencies across internal teams, committees, and external partners.
- Oversee development and delivery of conference programming, including pre-conference workshops, plenary and concurrent education sessions, abstracts and poster presentations, and keynote programming.
- Oversee accreditation processes, ensuring all educational programming meets continuing professional development standards.
Financial, Operational & Stakeholder Leadership
- Prepare and manage the conference budget and revenue targets, in consultation with senior leadership and Corporate Partnerships, and oversee all related expenses and revenue.
- Monitor expenditures and manage financial risk throughout the conference lifecycle to ensure strong fiscal accountability.
- Liaise with internal teams and external partners to establish conference and ancillary event priorities.
- Engage, manage, and oversee vendors, suppliers, exhibitors, and an Event Logistics Contractor, including venue sourcing, vendor negotiations, on-site logistics, and supplier performance.
- Work collaboratively with internal stakeholders including Mission teams, Fund Development, Marketing & Communications, Finance, and Volunteer Engagement to ensure integrated planning and execution.
People Leadership, Marketing Collaboration & Evaluation
- Provide leadership and direction to the Coordinator, HCP Conferences, supporting performance, development, and accountability while fostering a collaborative, high-performing working environment.
- Partner with Marketing & Communications to develop and execute conference marketing, digital campaigns, and delegate communications.
- Collaborate with Fund Development to support sponsorship strategy, exhibitor participation, and fulfillment of sponsorship deliverables.
- Prepare comprehensive post-conference reporting, including financial results, sponsor reporting, and participant evaluations, and develop recommendations to inform continuous improvement of future conferences.
Note: This role is not limited to the responsibilities listed above and may include other duties as required.
What You Bring
- 7–10 years’ experience managing large and complex multi-million-dollar initiatives with vested interests from multiple stakeholders.
- Related post-secondary education, or equivalent experience, ideally in health and/or social sciences and/or event management.
- Experience in matrixed program management, including group facilitation, consensus-building & agenda setting, and conflict resolution.
- Experience working with healthcare providers, senior academics, members of the diabetes community and/or Indigenous groups is an asset.
- Proven ability to manage vendors, sponsors, committees, and contractors.
- Experience leading or mentoring team members in a collaborative environment.
- Strong organizational, communication, and problem-solving skills.
- Proficiency with event and project management systems.
- Flexibility and willingness to travel as required.
- A demonstrated commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA) in program design and delivery.
- Understands and demonstrates a commitment to Diabetes Canada’s Mission, Vision and Core Values.
Why Join Us?
At Diabetes Canada, you’ll play a meaningful role in making a difference every day for people living with or at risk of diabetes. We’re a national organization with an entrepreneurial spirit, where your contributions are valued, recognized, and rewarded.
What We Offer:
- Impactful Work Environment: Join a high-performing, collaborative team committed to building a healthy and engaged workplace culture.
- Flexibility: Our flexible work agreement allows for remote and hybrid schedules, supporting work-life balance on a 35-hour work week.
- Comprehensive Benefits: Competitive compensation plus a group benefits package, including health and dental coverage, life insurance, disability coverage, Employee and Family Assistance Program (EFAP), and company-matched Pension/RRSP.
- Day-One Coverage: Most group benefits including health, dental, life insurance, and EFAP, start on your first day.
- Wellness Support: Access to a mental wellness app with guided meditation and self-paced learning on a variety of topics.
- Generous Time Off: Enjoy additional paid holidays beyond provincial statutory holidays and an end-of-year office closure.
- Employee Engagement & Recognition: We promote a culture of appreciation through our rewards and recognition platform, enabling recognition at all levels: peer-to-peer, team, and manager-to-employee across the organization so every contribution is celebrated and employees feel valued.
- Inclusive Culture: We celebrate diversity and foster an inclusive workplace that provides equal opportunities for all.
Our Core Values:
ACE-IT: Agility, Collaboration, Excellence, Integrity, Taking Initiative
About the Application Process
If you are already on Diabetes Canada’s job posting site, click on the “Apply Now” button found at the top-left of this screen. You will be required to complete a very brief questionnaire and submit your résumé and cover letter. If you are not on DC’s job posting site, go to the webpage: https://www.diabetes.ca/careers and click on “View Job Openings”.
If you experience any issues with the application process, please contact us at:
[email protected]
Additional Information
- You must be legally eligible to work in Canada. Where applicable, you must hold a valid work permit or study permit that allows you to fulfill the requirements of this role.
- Diabetes Canada welcomes applications from all qualified individuals, including people of all genders, Indigenous Peoples, persons with disabilities, and members of visible minorities. We value a workforce that reflects the diversity of the communities we serve.
- We are committed to providing accommodations during the recruitment process. If you require any support or adjustments, please let us know.
- We thank all applicants for their interest; however, only those selected for an interview will be contacted.
- Please note that this posting is to fill an existing vacancy at Diabetes Canada.
