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Engineering Manager - Data Ingestion

TELUS -
Toronto, ON

Apply Now

Job details

Full-time
$109,000–$202,000 a year

Qualifications

Kubernetes
English
Google Cloud Platform
Tableau
Product management
Telecommunication
Agile
Kafka
Communication skills

Full job description

Location: Toronto, ON, CA Vancouver, BC, CA Calgary, AB, CA Edmonton, AB, CA Burnaby, BC, CA

Req ID: 54412

Jobs by Category: Technology Solutions

Job Function: Technology

Status: Full Time

Schedule: Regular

Join our team and what we'll accomplish togetherDescription

The Enterprise Analytics Platform team at TELUS is undergoing an exciting transformation. We are restructuring around a product ownership mindset, and we're building a world-class Data Foundations function that will become the backbone of data ingestion across TELUS Health, Digital, Agriculture and the broader organization.

As Manager of Data Foundations, you'll consolidate multiple Google Cloud Platform (GCP) deployments into a unified, standardized operating model. You'll own the operational transition of our data ingestion services moving from fragmented, deployment-specific teams to a cross-trained organization that serves the entire business. But more than a transformation program, you will be directly accountable for the reliability, freshness and correctness of production data pipelines at scale.

This role is for an engineering leader who builds and runs things, not someone who facilitates others doing it. You raise the technical bar by example, reviewing architecture, improving on-call practices, eliminating manual work through better engineering; and you develop the next generation of strong engineers on your team.

What you will do

Platform Operations & Site Reliability

Accountable for the uptime, freshness, and quality of TELUS's data ingestion layer through production system ownership
Design and own the SRE function for Level 1 data ingestion across all GCP deployments: alert policy design, SLO definition, incident management, and on-call operations
Eliminate manual data quality checks through engineering; build automated assurance into the platform itself

Develop People

Build and lead a team of 10–13 FTEs with a cross-training model that eliminates single-deployment dependencies and creates engineers who can own any system, handle any incident
Invest in technical growth through coaching, stretch assignments, and mentorship—you set the standard for what good engineering looks like, and people get better because of you
Guide offshore development and tier-1 support teams, ensuring end-to-end capability delivery; your success is measured by what the full team can do without you

Raise the Technical Bar

Review and correct architectural designs across the platform; you set the standard for what good engineering looks like and your technical judgment is a quality gate
Establish and enforce best practices in IaC, pipeline design, Kubernetes operations, and streaming data patterns
Drive the multi-deployment consolidation: one operating model, one onboarding standard, one SRE function—executed with engineering rigour

Onboarding & Self-Serve Tooling

Be responsible for establishing foundational data pipelines while owning the onboarding standard and self-serve tooling to empower business units to develop their own data ingestion capabilities
Build and execute prioritized onboarding roadmap that reduces onboarding time to accelerate time-to-value for business units
Work across multiple business units (Health, Digital, Agriculture, Telecom) to understand and support their data ingestion needs

Stakeholder Management & Influence

Work across multiple business units and technical teams, building influence without formal authority
Partner with the Analytics Platform team (BI, Looker, Tableau, query platforms) to ensure seamless data flow
Communicate technical complexity to non-technical stakeholders and translate business needs into platform roadmap priorities

What you bring

Hands-on experience in data engineering or platform engineering (pipelines, infrastructure, Infrastructure as Code); you can review and improve the work, not just manage it
Deep experience with Kafka and streaming data movement patterns
Strong GKE/Kubernetes experience with ability to review and correct architectural designs
Strong grounding in alert policy design, SLO definition, incident management, and on-call operations
Proven track record managing complex technical transitions and building operational discipline
Experience consolidating or unifying fragmented systems into a cohesive operating model
3+ years experience managing technical teams (ideally 8+ people) with a focus on cross-training and eliminating silos, and developing technical talent
Comfort with distributed teams and experience managing offshore or remote team members
Ability to develop technical talent and foster a culture of learning and accountability
Comfort working across multiple business units and building influence without formal authority
Strong communication skills, able to translate technical complexity for non-technical audiences

Great-to-Haves

Experience with Google Cloud Platform (GCP) and BigQuery at scale
Familiarity with data mesh or data platform architecture patterns
Experience with product-oriented team structures or product management mindsets
Background in a regulated industry (healthcare, telecommunications) or experience with compliance-driven data requirements
Experience building self-serve platforms or developer experience (DX) improvements
Exposure to agile or lean methodologies in an operations context

Salary Range: $109,000-$202,000

Performance Bonus or Sales Incentive Plan: 20%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Apply Now

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