Surrey Bc Customer service coordinator Jobs – 81 Openings This Week

Delivery Coordinator
1201934 B.C. Ltd. DBA Applewood Mitsubishi Richmond —Richmond, BC
- $2,000 a month
- Contract
- Sales
- Presentation skills
- Communication skills
Quick apply
Front-of-House & Social Media Coordinator
River Road Cafe —Richmond, BC
- From $18.25 an hour
- Part-time
- Microsoft Excel
- Social media management
- Customer service
- Store discount
Quick apply
2d
Creative Content & Marketing Coordinator
Praguery —Coquitlam, BC
- From $24 an hour
- Hybrid work
- Social media management
- In-person
- Flexible schedule
Quick apply
10d
Sales & Marketing Coordinator
Scene Ideas Inc. —Richmond, BC
- $55,000–$58,240 a year
- Overtime
- Sales
- Customer service
- English
Quick apply
Inside Sales & Operations Coordinator
Astra Supply Ltd. —Richmond, BC
- $19–$24 an hour
- Part-time
- Sales
- Customer service
- English
Quick apply
5d
Human Resources Coordinator - 12 Month Contract
Sleep Country - Dormez Vous —Richmond, BC
- $40,000–$50,000 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
2d
Clinic Coordinator and Admin Assistant
Treo Health Services —New Westminster, BC
- $19–$20 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
1d

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Front-of-House & Social Media Coordinator
River Road Cafe —Richmond, BC
Operate the cash register and process customer orders. Process catering orders, pre-orders, and customer inquiries. Customer service: 1 year (preferred).
From $18.25 an hour
Quick apply
2d

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Customer Service Coordinator, Parking Services - Limited Term
Ontario Tech University —Oshawa, ON
Responsibilities also include monitoring intercoms and camera systems, handling first-level parking-related complaints and parking citation appeals, assisting…
$68,930 a year
13d
Office Coordinator
ML Packaging Inc. —Aurora, ON
This hybrid role balances administrative support and Shopify website maintenance with occasional warehouse duties. E-commerce: 1 year (preferred).
$22–$24 an hour
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1d

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Delivery Coordinator

1201934 B.C. Ltd. DBA Applewood Mitsubishi Richmond
Richmond, BC

Quick apply

Job details

Contract
$2,000 a month

Qualifications

Sales
Presentation skills
Communication skills

Full job description

It’s All Good at Applewood!

Delivery Coordinator – Mitsubishi Richmond

Are you passionate about creating unforgettable customer experiences? Do you thrive in a fast-paced environment where organization, communication, and attention to detail truly matter? If you've always wanted to be an automotive Salesperson but wanted to get your feet wet first, the Delivery Coordinator position is a great way to get started. Join the Applewood Auto Group as a Delivery Coordinator at our Mitsubishi Richmond location!

Delivery Coordinator play a pivotal role in shaping every customer's final impression of their vehicle-buying journey. You will be responsible for coordinating, preparing, and executing the entire delivery process—from scheduling appointments, to ensuring vehicles are fully ready, to providing a confident and polished walkthrough of every feature and function.

We are seeking a customer-focused, energetic, and highly organized team player who is passionate about delivering excellence. If you love working with people, enjoy automotive technology, and want to elevate the ownership experience for every client who walks through our doors, we want to hear from you!

Role & Responsibilities

1. Delivery Preparation

Coordinate vehicle preparation, detailing, accessory installation, PDI, and staging.
Inspect every vehicle for accuracy, cleanliness, and readiness before customer arrival.
Review due bills, work orders, and contract details to ensure everything matches customer expectations.

2. Customer Scheduling & Communication

Contact customers to book delivery appointments and explain what to expect during the visit.
Provide timely updates on vehicle readiness and resolve scheduling issues proactively.
Represent the Applewood brand with professionalism and exceptional customer service.

3. Delivery Walkthrough

Conduct full feature presentations, including infotainment setup, Bluetooth, CarPlay, safety systems, drive modes, climate settings, and navigation.
Review ownership essentials such as warranty, service intervals, and roadside assistance.
Ensure customers leave confident, supported, and excited about their new vehicle.

4. Documentation & Administration

Prepare delivery files, plates, keys, manuals, and required materials.
Complete delivery checklists, customer sign-offs, and CRM updates.
Track delivery metrics and assist with internal reporting.

5. Customer Experience

Support next-day customer follow-ups to ensure satisfaction.
Assist with any concerns during the handover and escalate appropriately.

6. Team Collaboration

Work closely with General Manager, General Sales Manager, Brand Concierges/Account Executives, Sales Managers, Finance Managers, Service, Parts, and Detailing to ensure smooth, timely deliveries.
Communicate delivery status updates and resolve issues quickly.
Contribute to ongoing process improvements for the delivery department.

Measurables

On-Time Delivery Rate: Consistently delivering vehicles at the scheduled time is crucial for customer satisfaction and operational flow.

Delivery Quality Score: Measured through customer surveys, this reflects how well-equipped, informed, and confident customers feel after the delivery experience.

Checklist Accuracy: Ensuring 100% accuracy in delivery documentation, sign-offs, and CRM updates.

Customer Satisfaction: Follow-up feedback on communication, professionalism, and the quality of the delivery walkthrough.

Operational Efficiency: Demonstrated ability to coordinate multiple delivery timelines, resolve issues quickly, and minimize delays or rework.

Must Be Proficient In:

Strong communication and presentation skills
High attention to detail and organizational excellence
Ability to multitask in a high-volume environment
Comfort with automotive technology and willingness to learn advanced features
Basic CRM or dealership management system experience (an asset)
Professionalism, customer empathy, and a passion for providing exceptional service
Ability to work cross-functionally with Sales, Service, Parts, and Detailing teams

Compensation

The compensation for the Delivery Coordinator position at Mitsubishi Richmond Includes:

$2,000 base salary per month, plus
$50 for each successful vehicle delivery, taken from the Brand Concierge/Account Executive’s commission.

Total compensation may vary depending on delivery volume and performance.

Our Core Values

Best-in-Class Experience: We deliver exceptional service to every customer and team member—every time.

Find a Way to Say Yes: We take ownership, solve problems, and always look for opportunities to “Make Things Better.”

Team Beats With One Heart: We work together, support each other, and show up as one unified team committed to excellence.

Quick apply

Refine Your Search

customer service coordinator jobs in surrey bc

Delivery Coordinator

Front-of-House & Social Media Coordinator

Creative Content & Marketing Coordinator

Sales & Marketing Coordinator

Inside Sales & Operations Coordinator

Human Resources Coordinator - 12 Month Contract

Clinic Coordinator and Admin Assistant

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