Vancouver Bc Helpdesk support Jobs – 114 Openings This Week

Customer Service Representative - Automotive
EBlock Inc. —Canada
- $45,000 a year
- Full-time
- Remote
- Bilingual
- English
- Windows
- Dental care
- Paid time off
End User Support Specialist
Happy Planet Foods —Burnaby, BC
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
Quick apply
3h
IT Service Desk Specialist
First National Financial —Vancouver, BC
- $52,440–$68,995 a year
- Contract
- Windows
- Microsoft Office
- In-person
Quick apply
2h
Global Service Desk (GSD) Analyst - Part Time
Long View Systems —Vancouver, BC
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
5h
System Administrator
KooL-I.P. Solutions Corp. —Vancouver, BC
- $70,000–$100,000 a year
- Full-time
- Hybrid work
- SharePoint
- Work from home
- Flexible schedule
Quick apply
3h
Client Services Analyst
Aquanow —Vancouver, BC
- $55,000–$67,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Finance
Quick apply
3h
Automation & AI Engineer
Martell Ventures —Vancouver, BC
- $150,000 a year
- English
- SQL
- APIs
Quick apply
6h

More jobs to discover

Find similar jobs that you might be interested in.

Information Technology - IT Service Specialist
Aritzia —Vancouver, BC
As the IT Service Specialist, you will support the team in the development and delivery of technology support protocols, ensuring teams across the organization…
$50,000–$150,000 a year
Materials Specialist
Cellula Robotics Ltd —Burnaby, BC
Receive physical shipments, verify incoming goods against purchase orders and packing slips, and scan and save documentation for traceability.
$65,000–$70,000 a year
Quick apply
14d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Technical Support Specialist (French/English)
Power Staffing Solutions —North York, ON
The successful candidate will support customers by resolving technical issues, monitoring systems, assisting with onboarding activities, and collaborating with…
From $68,000 a year
Quick apply
8d
Software Analyst Intern (Fall 2026, 12 months)
Hitachi Rail —Toronto, ON
Collaborate in wiki community management and knowledge base documentation. Engage with engineering teams to understand their current ClearQuest usage and…
$23–$30 an hour

Show more jobs in cities nearby

I want to receive the latest job alerts for helpdesk support in vancouver bc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk support jobs near vancouver bc

Automation Engineer jobs in Vancouver, BC

Customer Service Analyst jobs in Vancouver, BC

IT Support jobs in Vancouver, BC

Service Desk Analyst jobs in Vancouver, BC

Systems Administrator jobs in Vancouver, BC

Technical Support Specialist jobs in Burnaby, BC

Automation Engineer jobs in Alberta

Power Engineer Jobs In Windsor On jobs in Ontario

Automation Engineer jobs in Etobicoke, On

Automation Engineer jobs in Barrie, On

Automation Engineer jobs in Saint John, Nb

Network Engineer jobs in British Columbia

Sales Engineer jobs in Vancouver, Bc

Customer Service Analyst jobs in Ottawa, On

Food Service Manager jobs in Toronto, On

Food Service Supervisor jobs in Ontario

Customer Service Analyst jobs in Brampton, On

Field Service Technician jobs in Ottawa, On

Behaviour Analyst School Board jobs in Ontario

It Support jobs in Delta, Bc

Customer Service Representative - Automotive

EBlock Inc. -
Canada

Apply Now

Job details

Full-time
$45,000 a year

Qualifications

Bilingual
French
Operating systems
WordPress
Content management systems
English
Windows
High school diploma or GED
Analysis skills
Bachelor's
Computer networking
MacOS
College diploma
Help desk

Full job description

EDealer is a website and software supplier for the Automotive Industry. Our mission is simple: To ensure car dealers build great business and manage inventory. Steadfast in our commitment to create exceptional learning experiences for our clients, we are a passionate group of integrity-powered leaders who love to learn, grow and make a difference. Today we are focused on Merchandising Automation and Vehicle Optimization. Consistent with our long-term goals, our objective is to reduce the time required by dealers to reach the maximum number of customers with consistent accurate, merchandised inventory.

We are currently looking for outgoing individuals who strive to provide superior customer satisfaction to automotive dealerships. In this role, the successful candidate will be responsible for taking and managing inbound phone and email support requests from clients and internal sales staff, providing resolution within a timely manner, and conducting product demos and training sessions. The ideal candidate will also possess technical troubleshooting skills and a positive, creative, and confident attitude.

We offer a competitive salary ($45,000.00); a competitive bonus plan; paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more!

Schedule: Monday - Friday (daytime and afternoon shifts available), and occasional Saturdays

What You Will Do:

Respond to first level customer support phone calls and emails to provide customer service and resolution.
Resolve support issues in a prompt and efficient manner while escalating to the sales team, the support manager, or technical team members, when necessary.
Produce clear, efficient, and timely written logs of calls and emails into a client-case tracking system to manage requests and issues.
Identify and document recurring customer issues to determine standardized working solutions, to build on a knowledgebase.
Maintain a working knowledge regarding company’s products and systems.
QA resolved cases that have been assigned to developers, web-developers, and designers.

What You Will Need:

Minimum high school diploma. College diploma or University degree preferred.
Strong analytical, problem solving, and troubleshooting skills.
Ability to set priorities and meet deadlines as well as remain flexible.
Experience with ticketing systems or helpdesk software (preferred).
Working knowledge of WordPress CMS Platform or other CMS platforms (preferred).
Strong understanding of Windows and MacOS operating systems and basic networking concepts (preferred).
Languages: English required, French an asset

What We Offer:

Competitive pay
Medical, Dental & Vision
401k/RSP programs
Company paid Group Life/AD&D insurance
Paid time off
Flexible working environment
Continuous Learning
And an amazing culture to top it all off!

At E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay for this full-time position is $45,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.

E INC is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.

E INC takes cybersecurity seriously. E INC will reach out to candidates via our Application Tracking System ADP, LinkedIn, and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.

As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.

Vacancy status: current vacancy

#INDEINC

#EDealer

Apply Now

Refine Your Search

helpdesk support jobs in vancouver bc

Customer Service Representative - Automotive

End User Support Specialist

IT Service Desk Specialist

Global Service Desk (GSD) Analyst - Part Time

System Administrator

Client Services Analyst

Automation & AI Engineer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for helpdesk support in vancouver bc

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected