Ontario Service manager Jobs – 3396 Openings This Week

Service Manager
Kingston Harley-Davidson | MotoSport Plus —Kingston, ON
- $40,625.84–$80,000.00 a year
- Full-time
- Management
- Sales
- High school diploma or GED
- Dental care
Quick apply
Service Manager Automotive
New Liskeard Chrysler —Temiskaming Shores, ON
- $70,000–$100,000 a year
- Full-time
- Management
- Sales
- Customer service
- Dental care
- Vision care
Quick apply
Senior Pool Service Technician/ Manager
Hollandia Gardens Limited —London, ON
- From $30 an hour
- Weekends as needed
- Inventory control
- Heavy lifting
- Customer service
- COVID-19 protective measures
- Dental care
Quick apply
Financial Services Manager
Jack McGee Chevrolet —Peterborough, ON
- $50,000–$175,000 a year
- Full-time
- Sales
- Customer service
- Contracts
- Store discount
- Wellness program
Quick apply
Technical Services Manager
Wallenstein Feed & Supply Ltd. —Wallenstein, ON
- Full-time
- Doctoral degree
- Master's degree
- Quality Control
- Dental care
- Paid time off
Quick apply
11d
Pharmacy Manager
Walmart Canada —Port Elgin, ON
- $65–$70 an hour
- Full-time
- Inventory management
- Merchandising
- Recruiting
- Store discount
- Dental care
Quick apply
4d
Bilingual B2B Team Lead - Medical
TP Canada —Toronto, ON
- $55,000 a year
- Weekends as needed
- Hybrid work
- CRM software
- English
- High school diploma or GED
- Dental care
- Employee assistance program
Sales Manager
Montgomery Ford Lucknow Kincardine —Lucknow, ON
- $80,000–$120,000 a year
- Full-time
- Sales
- Customer service
- Merchandising
- Dental care
- Paid time off
Quick apply
Service Centre Manager - Speedy Glass
Speedy Glass —Goderich, ON
- $58,000–$70,000 a year
- Full-time
- Sales
- Customer service
- Team management
14d
Service Manager
Premier Equipment —Earlton, ON
- $85,000–$105,000 a year
- Full-time
- Team management
- Recruiting
- Training & development
- Profit sharing
- Dental care
Geoscience Manager
Wireline Services Group —Val Caron, ON
- $110,000–$120,000 a year
- Full-time
- Computer literacy
- English
- Team management
- Paid time off
- Employee assistance program
Quick apply
23h
Service Manager - Powersports
HB CYCLE & Powersports Peterborough —Peterborough, ON
- Full-time
- Supervising experience
- Team management
- Quality Control
- Store discount
- Dental care
Quick apply
7d
Employee Experience Manager
Definity Financial Corporation —Toronto, ON
- $88,000–$138,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Project management
- Presentation skills
- Tuition reimbursement
- Paid time off
Store Sales Manager
Ernie's TV, Furniture, Mattress & Appliance —Kingsville, ON
- $5,000–$8,000 a month
- Full-time
- CRM software
- Inventory management
- Customer service
- Store discount
- Paid time off
Quick apply
Service Project Manager
TPH Plumbing and Heating —Ottawa, ON
- Full-time
- Microsoft Outlook
- English
- Business development
- Disability insurance
- Dental care
Quick apply
Service Manager
Premier Equipment —Listowel, ON
- $95,000–$120,000 a year
- Full-time
- Team management
- Recruiting
- Training & development
- Profit sharing
- Dental care
Sales Manager - Brampton Retirement Residence
LEV Senior Living —Brampton, ON
- Weekends as needed
- CRM software
- Hospitality
- Customer service
Sales Manager - Chatham Toyota
Chatham Toyota —Chatham-Kent, ON
- $80,000–$90,000 a year
- Full-time
- Merchandising
- Team management
- Mentoring
- Store discount
- Wellness program
Branch Manager
The Cook's Cupboard —Port Elgin, ON
- $50,024 a year
- Full-time
- Inventory management
- Customer service
- High school diploma or GED
- Store discount
- Profit sharing
Quick apply
8d
Store Manager
One Plant Havelock —Havelock, ON
- $45,000–$55,000 a year
- Full-time
- Inventory management
- Customer service
- Supervising experience
- Store discount
- Paid time off
Quick apply
11d

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service manager jobs near ontario

Service Manager

Kingston Harley-Davidson | MotoSport Plus -
Kingston, ON

Quick apply

Job details

Full-time
$40,625.84–$80,000.00 a year

Qualifications

Management
Operations management
Sales
Coaching
Employee relations
Greeting customers
Post-secondary education
Complaint handling
High school diploma or GED
Hiring
Schedule management
Human resources management
Team management
Client services
Mentoring
Customer service orientation
Recruiting
Interviewing
Personnel management
Budgeting
Training & development
POS systems
Work order management
Leadership
Guest issue resolution
Client interaction
Marketing
Team coordination
Performance evaluation

Full job description

Major Duties and Responsibilities

1) Service Department Operations

 Provide prompt, dependable, high quality vehicle service to (internal and

external) customers

Understands, follows and reviews the Harley-Davidson Premier Service Program on a

regular basis.

 Ensure service department contributes an acceptable level of gross $ net

profit.

 Maximize productivity levels of service technicians.

 Ensure service personnel are alert, well trained, and available when needed.

 Ensure Technicians receive jobs based on skill level and current resource

utilization.

 Daily review and update work-in-progress to ensure quality and timeliness.

 Occasionally assist technicians when they are having difficulty performing

service work.

 Make estimates for internal and wreck repairs.

 Follow procedures and policies in place to initiate and forward all customers

paid, warranty, and internal repair orders.

 Develop procedures in conjunction with the Fixed Operations Manager that

ensure a smooth flow of parts to Service Technicians during jobs.

 Become familiar and efficient with all phases of the computer systems

required for service.

 Ensure employees keep a clean, efficient and orderly department.

- Daily review of KPI's with Technicians.

- Ensuring technicians are effectively organized, accountable, and focused on achieving operational objectives

- Perform daily huddle with service staff

2) Customer Service

 Maintain a high degree of customer satisfaction, including CXI.

 Meet and greet customers immediately, in a courteous and friendly manner.

 Handle customer complaints reasonably, showing empathy and a positive

attitude, and demonstrate our commitment to “Make Things Right”.

 Gain the trust and confidence of new customers when they are introduced to

the service department.

 Give special attention to repeat customers to ensure the situation is

corrected.

3) Management

 Maintain service follow-up programs.

 Grow the volume of service work.

 Maintain budgeted revenue and expense objectives.

 Develop promotional campaigns in conjunction with the parts, sales, and

marketing departments.

 Provide reports to GM as requested.

 Develop monthly and annual objectives for the department in collaboration

with Fixed Operations Manager and GM.

 Attend and complete training sessions to keep current with service

department issues.

4) Other duties

 As assigned.

Supervisory Responsibilities

- Fosters and maintains a positive, productive, and collaborative work environment.

 Establish departmental work schedules, balancing the work loads of all

employees.

 Monitor and address all comebacks with individual technicians.

 Establish job assignments for all service employees within their skill levels.

 Follow policies and procedures for service department with assistance from Fix

Operations Manager.

 Manage employee performance (evaluation and counsel).

 Assist with recruiting, interviewing, hiring and termination of employees.

 Maintain records of all employee performance reviews.

 Ensure appropriate training is provided to all service employees (seminars,

workshops, school, etc.)

 Treat all employees and customers fairly, courteously, and with dignity.

 Model superior customer service behaviour for all service personnel,

maintaining positive relationships with customers, employees, GM and

owner(s).

 Be prompt and available for flexible scheduling.

 Be honest and fair in all business dealings.

 Demonstrate an interest in growing the service business.

 Focus on quality.

Qualifications and Job Requirements

 Experience in management who also has the ability to mentor/ coach.

- 5 years progressive experience within the service department of a motor

vehicle dealership.

 Knowledge of OEM brands and products sold by the dealership, or the

demonstrated ability to quickly learn them.

 Experience with point-of-sale and service management of computer software

or the ability to quickly learn due to experience with other systems.

 Current, valid motorcycle license an asset.

Physical Demands

 The noise level in the work environment is usually loud.

 Occasionally required to bend, stoop, crouch, reach, and handle tools

 Occasionally required to bed, stoop, crouch, reach, and lift 100lbs of material.

 Occasionally requires the ability to balance and push a 900lbs motorcycle.

Working Conditions

 Frequently works near moving mechanical parts.

 Is potentially exposed to battery acid, gasoline, chemical cleaning materials or

other toxic materials commonly found in motor vehicle service department.

 Occasionally exposed to exhaust fumes or other airborne particles.

Pay: $40,625.84-$80,000.00 per year

Benefits:

Dental care
Extended health care

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in ontario

Service Manager

Service Manager Automotive

Senior Pool Service Technician/ Manager

Financial Services Manager

Technical Services Manager

Pharmacy Manager

Bilingual B2B Team Lead - Medical

Sales Manager

Service Centre Manager - Speedy Glass

Service Manager

Geoscience Manager

Service Manager - Powersports

Employee Experience Manager

Store Sales Manager

Service Project Manager

Service Manager

Sales Manager - Brampton Retirement Residence

Sales Manager - Chatham Toyota

Branch Manager

Store Manager

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