Case Worker
Cencora —Edmonton, AB
- $44,300–$68,090 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
Nurse Case Manager - Bilingual - French
Cencora —Edmonton, AB
- $64,300–$99,000 a year
- Full-time
- Bilingual
- English
- Bachelor's
- Dental care
- Paid time off
Registered ( or Provisional) Psychologist
Summit Counselling Services —Edmonton, AB
- $67.41–$165.65 an hour
- Part-time
- Hybrid work
- Master's degree
- Administrative experience
- In-person
- Flexible schedule
Quick apply
Caseworker - Bilingual - French
Cencora —Edmonton, AB
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
Community Inclusion Support Mentor
The Filner Household —Edmonton, AB
- $23.07 an hour
- Part-time
- CPR Certification
- Caregiving
- First Aid Certification
- Flexible schedule
Quick apply
Associate Veterinarian - Eastgate Animal Hospital
PetVet Care Centers —Calgary, AB
- $130,000–$150,000 a year
- Heavy lifting
- Communication skills
- Dental care
- Employee assistance program
Quick apply
2d
Gestionnaire de cas bilingue/ Bilingual Caseworker
Cencora —Edmonton, AB
- $41,856–$70,741 a year
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Paid time off
14d
Associate Veterinarian - Monte Vista Small Animal Hospital
PetVet Care Centers —Calgary, AB
- $150,000–$180,000 a year
- Heavy lifting
- Communication skills
- Relocation assistance
- Dental care
Quick apply
Registered Psychologist or Registered Clinical Social Worker
Dreamcatcher Nature Assisted Therapy Association —Ardrossan, AB
- $105–$135 an hour
- Evenings as needed
- Master's degree
- Working with children
- First Aid Certification
- Flexible schedule
Quick apply
Small Animal Veterinarian
P3 Veterinary Partners —Grande Prairie, AB
- Full-time
- Doctoral degree
- Dental care
- Paid time off
Quick apply
Associate Veterinarian - Noll Veterinary Hospital
PetVet Care Centers —Calgary, AB
- $125,000–$155,000 a year
- Heavy lifting
- Communication skills
- Dental care
- Paid time off
Quick apply
2d

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Case Worker

Cencora -
Edmonton, AB

Apply Now

Job details

Full-time
$44,300–$68,090 a year

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Operating systems
Computer Science
Customer service
Writing skills
English
Analysis skills
Math
Presentation skills
Organizational skills
Business
Associate's degree
Leadership

Full job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

This role is in support of Cencora's patient and provider support and pharma
commercialization services in Canada marketed through our Innomar Strategies business.

Responsibilities:

The management of the assigned projects and/or cases. Adherence to the general company processes
Telephone support: Implementing call-centre programs including the provision of patient, healthcare professional and funding bodies with telephone support. Current assistance lines focus on: funding and access issues, including private, public and special access programs; compliance programs
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapy disruption/discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers.
Implementing pharmaceutical and biotechnology related market research initiatives with physicians, patients, pharmacists or other allied health professionals.
All patient programs are based on casework methods and include a significant number of out-bound calls.
Document each activity in program specific database.
Participate and attend on-going refresher training and in specialized training courses for specific products or programs as deemed appropriate by the manager.
Provide feedback regarding current protocols, database, processes, and inter-departmental relationships.
Clear communication to manager, pod, and program trained colleagues regarding the management of cases during foreseen absences.
With the managers, participate in the training process of new caseworkers, including but not limited to shadowing & call monitoring.
Responsible to report all Adverse Events to the assigned units/departments
The Caseworker will also be assigned other duties and tasks as required from time to time

Education:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate's degree program or equivalent combination of experience and education.

Work Experience:

A minimum of one (1) year experience in customer service
Experience in the medical and pharmaceutical field is an asset.
Ability to multitask
Attention to detail
Strong problem solving skills

Skills and Knowledge:

Bilingual (French/English) an asset (required for some positions)
Advanced knowledge of pharmaceutical distribution industry
Working knowledge of automated warehouse operating system
Strong business and financial acumen
Strong analytical and mathematical skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Excellent presentation skills
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs

The successful candidate may have daily contacts with both bilingual (French) and unilingual English-speaking customers, patients or peers from cross-functional teams.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Accessibility Policy

AmerisourceBergen is committed to fair and accessible employment practices. When requested, AmerisourceBergen will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment.

Salary Range*

$44,300 CAD - 68,090 CAD

Affiliated Companies:

Affiliated Companies: Innomar Strategies

Apply Now

Refine Your Search

animal therapy jobs in alberta

Case Worker

Nurse Case Manager - Bilingual - French

Registered ( or Provisional) Psychologist

Caseworker - Bilingual - French

Community Inclusion Support Mentor

Associate Veterinarian - Eastgate Animal Hospital

Gestionnaire de cas bilingue/ Bilingual Caseworker

Associate Veterinarian - Monte Vista Small Animal Hospital

Registered Psychologist or Registered Clinical Social Worker

Small Animal Veterinarian

Associate Veterinarian - Noll Veterinary Hospital