Reporting to the Program Managers, the Relief Worker will primarily be responsible for providing back up support and counselling to clients experiencing mental health challenges in the community. They will be able to understand and diagnose negative mental health symptoms, their effects, and their treatment. They will also be a resource and an advocate in their comprehensive understanding of crisis management and the impact mental health challenges might have on an individual and their overall wellbeing. Their main goal is to ensure that clients with mental health challenges at the following locations receive the best support possible to enable them to access and achieve independence in daily activities:
Short Stay Crisis Support Mississauga, ON Brampton, ON Recovery Residences Mississauga, ON Brampton, ON High Support Program Brampton, ON Peel Youth Village Mississauga, ON Peace Ranch Caledon East, ON Peel Family Shelter Mississauga, ON
Duties and Responsibilities:
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Assist clients with activities of daily living, support services, and conflict resolution
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Assist clients in developing and maintaining community supports and social skills necessary to maintain independency in the community
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Provide practical hands-on work, when necessary, to demonstrate skill and assist in client development
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Assist clients in understanding and learning about their illness, symptoms, and medications
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Provide crisis prevention and intervention as necessary
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Observation of medication self-administration as required
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Understand and be able to integrate a philosophy of client-centred care into daily responsibilities
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Demonstrates a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
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Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards
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Responsible for client and resident safety
Qualifications:
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Post-secondary education in Health Services, Social Services, or equivalent
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1+ years’ experience supporting Mental Health Crisis Management or equivalent
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A familiarity with Mental Health assessment and treatment
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Demonstrated awareness and belief in the value of harm reduction principles
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Knowledge and commitment to the values of psychosocial rehabilitation and recovery
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Individual and group counselling skills
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Excellent assessment, risk management, and consultation skills
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A valid Ontario Class “G” Driver’s license and a vehicle with adequate insurance coverage
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Valid Certification in First Aid & CPR
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Training in ASIST and CPI
Working Conditions and Physical Requirements:
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Hours for this position are flexible but not guaranteed as these relief positions provide shift coverage to our full time staff which may include overnights, weekends, and holidays
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Average amount of physical effort is required.
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Able to sit/stand for prolonged periods of time
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Able to answer and communicate telephone calls and general computer use
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Able to lift up to 20lbs (product, documents, etc.)
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Vehicle travel to sites for community engagement and open doors as required.
Ship Values:
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Compassion, Hope, Inclusive, Respect, Professional
About Us
Services and Housing In the Province (SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.
Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.
Our organization has supported the region for over 35 years and employs over 300 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.
Accessibility
“SHIP strives to be equitable and inclusive in all that we do. Equity is a core value, and we are committed to providing an inclusive selection process. We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values. We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”.
We strongly encourage all staff to acquire the seasonal Influenza vaccine and COVID vaccine based on Public Health recommendations. There may be occasions, based on risk and community safety, where SHIP may mandate vaccinations as a condition of employment.
Interested applicants are encouraged to apply!
Why Work For Us?
Work-Life Balance
SHIP believes a healthy work-life balance is essential for both professional success and personal well-being. We strive to create a company culture that values and supports the well-being of our employees, while also pushing innovation in our organization
Our Vision
Quality Housing, Quality Services, Quality Lives
Our Mission
To increase quality of life through health services and housing supports that promote mental and physical health and wellness
Our Culture
Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen; we know what it means, and why it matters.
Our Commitment
People are at the forefront of our success. Below are just a few ways our full time permanent staff have personal and professional success:
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Competitive Salaries with Annual Performance Reviews
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Comprehensive Health Plans
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Group RRSP (5% Employer Contributions)
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12 Paid Health & Wellness Days
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10 Paid Vacation Days
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3 Paid Personal/Floating Holidays
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Generous Parental and Family Leave
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Learning and Development Opportunities
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Travel Allowances
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Employee Assistance Program
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Company Culture to be Proud of
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Possibility to Create a Real Impact
35+
Years focused on Clients, Tenants, Staff and Families
4,000+
Clients and Residents served annually
17
Programs and Service offerings in Southern Ontario
300+
Dedicated, Respectful, Compassionate and Professional Employees
