Caledon On It support Jobs – 22 Openings This Week

Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
- $30–$36 an hour
- Temporary
- Azure
- Customer service
- Research
Quick apply
CPA with a passion for tech
BAI Bragonier + Associates Inc —Ontario
- $85,000–$115,000 a year
- Full-time
- Remote
- Microsoft Excel
- Software troubleshooting
- Data analysis skills
- Disability insurance
- Dental care
Quick apply
4h
3rd Line Network Support Engineer **Relocation to Bermuda**
The Platinum Group —Ontario
- $113,000–$150,000 a year
- Full-time
- Azure
- SQL
- AWS
- Relocation assistance
Quick apply
IT Technician
MVP IT —Brampton, ON
- From $38,000 a year
- Full-time
- Windows
- Bachelor's
- Computer networking
- Dental care
- Paid time off
Quick apply
14d
Helpdesk Manager
BGBx —Brampton, ON
- $105,000–$150,000 a year
- On call
- Remote
- Customer service
- Windows
- Microsoft Office
- Paid time off
- Life insurance
Quick apply
Supervisor - IT Operations
MDA —Brampton, ON
- $90,000–$105,000 a year
- Full-time
- Bilingual
- Computer Science
- English
- Disability insurance
- Dental care
6d
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —Brampton, ON
- Full-time
- Customer service
- Windows
- In-person
Computer Operator - Trinity Common
Canadian Tire Dealers Association —Brampton, ON
- $50,000–$60,000 a year
- Full-time
- Organizational skills
- Communication skills
- Profit sharing
- Flexible schedule
13d
Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Brampton, ON
- Customer service
- Windows
- Communication skills
Supervisor - IT Operations
MacDonald Dettwiler & Associates Inc. —Brampton, ON
- $90,000–$105,000 a year
- Hybrid work
- Bilingual
- Computer Science
- English
- Disability insurance
- Dental care
6d
Field Technician
Waste Connections of Canada —Woodbridge, ON
- $75,000–$80,000 a year
- Weekends as needed
- English
- Windows
- Project management
- Employee stock purchase plan
- Disability insurance
Quick apply
Computer Operator – Trinity Common
Canadian Tire —Brampton, ON
- $50,000–$60,000 a year
- Full-time
- Organizational skills
- Communication skills
- Profit sharing
- Flexible schedule
12d
Technical Support & Warehouse Coordinator – Full-Time Career Opportunity
Engineered Alarm Solutions Inc —Etobicoke, ON
- $45,000–$65,000 a year
- Full-time
- English
- Organizational skills
- Communication skills
- Dental care
- Vision care
Quick apply
5h
IT Technician
Razko —Kleinburg, ON
Customer Service Advisor
Premier Tech —Orangeville, ON
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
Co-op Student, Business Technology Support
Metrolinx —Canada
- $21.77 an hour
- Full-time
- Oracle
- Microsoft Office
- Travel
6d

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Head of Technology and IT Security
ISB Global Services —Guelph, ON
This role serves as ISB’s *senior technical executive*, accountable for the performance, security, and scalability of our enterprise platforms while driving the…
$125,000–$175,000 a year
Quick apply
Service Desk Analyst -Level 1
Buchanan Technologies —Brampton, ON
Demonstrated ability to extract relevant information from customers. Records, tracks, and updates all incidents, service requests (catalog items), and how-to…
$30–$36 an hour
Quick apply

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IT Infrastructure Specialist
Safran Landing Systems Canada Inc. —Ajax, ON
MCSA (Server and core infrastructure) and Cisco CCNA certification or working towards it. Education and/or certifications: All items listed below will be…
$78,100–$113,000 a year
Quick apply
IT Support Analyst
360°kids —Markham, ON
These proven strategies help to keep youth safe by providing stable housing options with 360° wraparound supports. Work on MS-365 and SharePoint .
$55,000–$59,000 a year
Quick apply
7d

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Service Desk Analyst -Level 1

Buchanan Technologies -
Brampton, ON

Quick apply

Job details

Temporary | Fixed term contract
$30–$36 an hour

Qualifications

Authentication
ITIL Certification
Azure
Operating systems
Customer service
iOS
Research
Windows
ITIL
VMWare
College diploma
Communication skills

Full job description

Service Desk Analyst
12 months contract
Onsite, Brampton
Willing to work on a rotating shift for 8 hrs. between the hours of 5 AM-12AM
$30-$36 per hr.

Job Summary

Responsibilities

Responds to all reports of technology incidents, service requests, and how-to inquiries via phone, email, walk-in, IM, and the IT Self Service Portal in a prompt, efficient, professional and courteous manner.
Records, tracks, and updates all incidents, service requests (catalog items), and how-to inquiries and coordinates with vendors to create tickets via phone, email, or web, ensuring adherence to incident and request management procedures.
Provide first-level support for client hardware, virtual machines, software, multi-factor authentication tools, USB encrypted keys, mobile devices (e.g., smartphones, tablets), & VDI infrastructure and escalate complex issues, serving as a liaison between different support levels.
Provides follow-ups and status updates to members and internal ITS personnel on incidents, service requests, and escalated issues.
Monitors system performance, reports and records outages or service degradations, and initiates major incident and problem tickets as needed.
Keeps members informed about new procedures, maintenance windows, IT advisories, and other important updates to ensure smooth operations.
Manages onboarding and offboarding processes by creating, modifying, and deactivating user accounts, permissions, and access across various internal and external systems.
Maintains and administers email accounts, calendars, shared mailboxes, and distribution groups to ensure seamless communication and access control.
Creates, updates, and formats Service Desk documentation in the Knowledge Base.
Analyzes Service Desk processes to identify and recommend improvements for service efficiency.
Analyzes, releases or escalates suspicious emails to ensure compliance with cybersecurity protocols.
Performs additional duties as assigned.

Qualifications

Education / Knowledge

A Community College Diploma in a computer-related discipline or equivalent, or an equivalent combination of education and experience. ITIL Foundation and above certifications an asset.

Experience

A minimum of two (2) years related experience required.
Demonstrated knowledge of current desktop operating systems such as Windows, Mac, OS, iOS, iPadOS.
Demonstrated knowledge of supporting virtual infrastructure such as VMware.
Demonstrated knowledge of supporting on-premises and cloud-based Azure AD.
Demonstrated knowledge of supporting MDM platforms such as Workspace One.
Demonstrated knowledge of supporting two-factor authentication and identity providers.
Demonstrated knowledge in supporting clients using remote tools.
Demonstrated knowledge in managing key processes in an IT organization, e.g. Service Delivery, Users Management, Change, Incident and Problem Management, and IT Infrastructure Library (ITIL).
Demonstrated written communication skills.
Demonstrated analytical, research and problem-solving skills.
Demonstrated ability to extract relevant information from customers.
Effective oral communication and interpersonal skills.
Excellent customer service skills.

Job Type: Fixed term contract

Pay: $30.00-$36.00 per hour

Work Location: In person

Quick apply

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it support jobs in caledon on

Service Desk Analyst -Level 1

CPA with a passion for tech

3rd Line Network Support Engineer Relocation to Bermuda

IT Technician

Helpdesk Manager

Supervisor - IT Operations

Desktop Support Engineer (Independent Contractor)

Computer Operator - Trinity Common

Desktop Support Engineer (Dispatch /Part-Time)

Supervisor - IT Operations

Field Technician

Computer Operator – Trinity Common

Technical Support & Warehouse Coordinator – Full-Time Career Opportunity

IT Technician

Customer Service Advisor

Co-op Student, Business Technology Support

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