Calgary, Ab Hotel general manager Jobs – 3 Openings This Week

General Manager - Okanagan
True Key Hotels & Resorts —Calgary, AB
- Hotel
- In-person
- Communication skills
Quick apply
1d
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Hampton Inn by Hilton Calgary Airport North —Calgary, AB
- $55,000–$70,000 a year
- Full-time
- Customer service
- Hotel
- Analysis skills
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Director of Operations - Rooms
The Dorian Autograph Collection Hotel & Courtyard by Marriott Calgary Downtown —Calgary, AB
- Hotel
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hotel general manager jobs near calgary, ab

General Manager - Okanagan

True Key Hotels & Resorts -
Calgary, AB

Quick apply

Job details

1 day ago

Qualifications

Contract management
Stata
Communication skills
Hotel experience

Full job description

Create exceptional experiences in remarkable destinations

What We Offer

True Key Hotels & Resorts offers a competitive total rewards package including competitive wages, employee discount programs, referral incentives, flexible scheduling where operationally possible, bonuses, health benefits and on the job training. We value our team members and celebrate miles such as birthdays and work anniversaries, while providing clear opportunities for learning, growth and career advancement.

The Role

The General Manager is accountable for the successful opening, stabilization and long term performance of a new strata-titled resort in the Okanagan.

This is a senior, on-site leadership role with full day to day operational accountability. The General Manager plays a critical role in shaping the guest experience, strengthening owner relationships, building high-performing teams, and delivering strong financial results - all while embodying the True Key Hotels & Resorts brand and culture.

What you'll be doing

Guest & Owner Experience

Serve as the primary escalation point for owner concerns, guest complaints ensuring timely professional resolution.
Maintain strong communication and trust with owners and rental program participants.

Leadership & Culture

Build a respectful, inclusive and accountability driven culture.
Communicate priorities clearly across leadership and frontline teams.
Recognize performance and promote engagement and retention.

Operations & Financial Performance

Oversee daily operations across Guest Services, Housekeeping and Maintenance.
Develop , manage and monitor operating budgets and financial plans.
Ensure accurate financials tracking, invoicing and expenditure control.

Sales, Marketing & Community Relations

Collaborate with Sales & Marketing on positioning, promotions and demand generation.
Use guest feedback and performance data to drive continuous improvement.
Represent the resort within the local tourism and business community.

People & Talent Management

Recruit, hire and develop department heads and leadership team members.
Ensure effective onboarding, training and performance management practices.
Partner with HR on position descriptions, training materials and succession planning.

Compliance, Risk & Governance

Ensure compliance with employment standards, health & safety, licensing and strata requirements.
Attend and contribute to Owners' Association and Strata Council meetings.

What Success Looks Like

On time, within budget resort opening and stabilization
Strong guest satisfaction and reputation metrics
High levels of owner confidence and engagement
Achievement of financial targets and budget discipline
A stable, engaged and high performing leadership team.

Who you are

5-7 years of senior leadership experience in hotel or resort management, including stata titled operations.
Proven experience leading pre-opening or start up environments
Strong operational and financial acumen.
Demonstrate ability to lead, coach and develop teams.
Experience managing vendor partnerships and service contracts.
High emotional intelligence, adaptability and self awareness
A hands-on ethical leader with a strong work ethic.
Excellent communication, organizational and problem solving skills.
Curious, grown mindset and commitment to continuous improvement.

This position is only open to Canadian Citizens, Residents, or those possessing a valid Work Visa.

Quick apply

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hotel general manager jobs in calgary, ab

General Manager - Okanagan

Interim Director of Operations

Director of Operations - Rooms

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