Calgary, Ab Manager customer service Jobs – 298 Openings This Week

Customer Success & Operations Lead
ABM Integrated Solutions —Calgary, AB
- From $65,000 a year
- Full-time
- Presentation skills
- Bachelor's
- Computer networking
- Wellness program
- Disability insurance
Quick apply
National Operations & Appraisal Manager - Automotive - PDR Hail Team
PDR Hail Team —Calgary, AB
- From $80,000 a year
- Weekends as needed
- Bilingual
- Management
- Up to 50% travel
Quick apply
5d
Pharmacy Manager
Loblaw Companies Limited —Calgary, AB
- $54.00–$69.85 an hour
- Full-time
- Customer service
- Bachelor's
- Computer skills
5d
Customer Success Manager - ENT and SMB
Energy Toolbase Software Inc. —Calgary, AB
- CRM software
- Salesforce
- Engineering
Quick apply
Sales Lead
Multiwood Inc. —Calgary, AB
- Full-time
- CRM software
- Sales
- Travel
- Dental care
- Vision care
Quick apply
12d
Construction Manager (Single Family and Multi-Family)
Crystal Creek Homes —Calgary, AB
- $120,000–$150,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Dental care
- Paid time off
Quick apply
12d
Territory Sales Manager
Influence Marketing —Calgary, AB
- $50,000–$54,000 a year
- Full-time
- Sales
- Leadership
- Mileage reimbursement
- Dental care
Quick apply
12d
Regional Sales Manager
New-Line Products LTD —Alberta
- $120,000–$140,000 a year
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Store discount
- Wellness program
Quick apply
Distribution Manager
ECCO Heating Products Ltd. —Calgary, AB
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Dental care
- Vision care
Quick apply
Sales Manager for Construction Industry
RonOavtions Corp —Calgary, AB
- $36,000–$120,000 a year
- Weekends as needed
- Sales
- Customer service
- English
Quick apply
6d
Sr. Account Manager
ATTA Elevators —Calgary, AB
- Full-time
- Sales
- Travel
- Construction
- Dental care
- Paid time off
Quick apply
9d
Store Manager
Rogers Communications/ Imagine Wireless —Calgary, AB
- $30,000–$40,000 a year
- Full-time
- Customer service
- Supervising experience
- In-person
- Store discount
- Wellness program
Quick apply
Area Sales Manager
Food Safety Alliance —Calgary, AB
- $75,000–$110,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- Microsoft Excel
- Mileage reimbursement
- Dental care
Quick apply
Retail Manager
Lukes Drug Mart —Calgary, AB
- Weekends as needed
- Inventory management
- Customer service
- Math
- Store discount
- Dental care
Quick apply
Sales Team Lead
Bells of Steel Inc. —Calgary, AB
- $60,000–$70,000 a year
- Weekends as needed
- Sales
- Bachelor's
- In-person
Quick apply
13d
District Sales Manager
Savaria Corporation —Calgary, AB
- Sales
- Business development
- Communication skills
- Dental care
Quick apply
Sales Account Manager
ColdFront Ltd. —Calgary, AB
- Weekends as needed
- CRM software
- Microsoft Excel
- Sales
- Wellness program
- Dental care
Quick apply
2d
Assistant Store Manager
Prospect Human Services on behalf of BodyMods —Calgary, AB
- $16.05–$26.85 an hour
- Full-time
- Bilingual
- Bachelor's
- In-person
Quick apply
9d
Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)
Armour Insurance Group Ltd —Alberta
- Full-time
- Hybrid work
- No university degree
- Disability insurance
- Dental care
8d
Regional Manager - Southern Alberta
Sinclair Supply —Calgary, AB
- Full-time
- HVAC
Quick apply
2d

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manager customer service jobs near calgary, ab

Customer Success & Operations Lead

ABM Integrated Solutions -
Calgary, AB

Quick apply

Job details

Permanent | Full-time
From $65,000 a year

Qualifications

Presentation skills
Bachelor's
Computer networking
Business
Communication skills

Full job description

We believe great service begins with great people! If you take pride in working collaboratively and delivering excellent customer service, you’ll feel right at home with ABM! As a trusted Managed Service Provider with a nationwide Field Services presence, we’re united by a commitment to integrity, customer focus, and driving tangible results for our customers. If this sounds like you, we invite you to apply to join our team where working together means building better outcomes for the customers who rely on us every day.

Overview
The Customer Success & Operations Lead is responsible for driving customer satisfaction, retention, and growth while supporting operational excellence across ABM. This role serves as a key liaison between customers, Sales, Project Delivery, Managed Services, and internal operations teams to ensure a seamless customer experience and efficient business process.

The successful candidate will combine relationship management, business development, operational support, and technology enablement to support ABM’s strategic objectives. This role is ideal for a proactive and solutions-oriented professional who can balance customer-facing responsibilities with process improvement and business operations initiatives.

Responsibilities

Customer Success & New Business Development:

Build and maintain strong relationships with customers, acting as a trusted advisor and primary point of contact.
Conduct regular customer account reviews and business assessments to identify risks and opportunities.
Support customer onboarding, adoption, retention, and growth.
Identify and pursue opportunities for customer growth through upselling, cross-selling, and solution expansion.
Monitor and report on Customer Success metrics including retention, churn, CSAT, and account growth.
Identify, develop, and pursue new business opportunities by utilizing prospecting activities and strategic outreach.
Conduct introductory meetings, presentations, and solution discussions with prospective customers.
Represent ABM at customer meetings, industry events, and networking opportunities as required.

Business Operations Support:

Support the IT Operations Manager in executing strategic and operational initiatives.
Assist with the development, documentation, and continuous improvement of business processes and SOP’s.
Coordinate and support cross-functional projects to improve operational efficiency and service delivery.
Assist with organizational planning, project tracking, and implementation of operational initiatives.

Technology & Program/System Administration:

Support the administration and optimization of CRM’s, customer success, and business management systems.
Assist with system implementations, upgrades, integrations, and user adoption initiatives.
Develop and maintain reports, dashboards, and KPI’s to support ABM business objectives.
Collaborate with stakeholders to identify and implement automation opportunities and technology-driven process improvements.

Qualifications:

Bachelor’s degree in Business Administration, or an equivalent combination of education and experience.
5 to 7 years of experience in the technology sector holding a role in customer success, account management, business operations, or a related field.
Demonstrated ability to build and maintain strong customer relationships.
Experience identifying and pursuing account growth opportunities.
Strong business acumen, communication, presentation, and interpersonal skills.
Excellent organizational, analytical, and problem-solving skills.
Ability to manage multiple competing priorities in a fast-paced environment.

Meaningful Benefits:

You’ll work alongside supportive and skilled teammates who take pride in delivering dependable technology solutions and exceptional customer service. We offer all employees the room to learn, advance, and contribute to the systems that our customers rely on every day. At the end of each day, you’ll know your work made a measurable difference for the customers and local communities we serve!

Our benefits include:

Comprehensive Health, Dental, & Vision Plan – also including life insurance, long-term disability insurance, accidental death and/or dismemberment insurance.
24/7 Virtual Healthcare & Mental Health Support – at no additional cost through our group benefit plan.
Employee & Family Assistance Plan – with resources available at no additional cost through our group benefit plan.
RPP Matching Program – up to 5.5% employer matching.
Vacation accrual starts on Day 1
Employee Rewards & Saving Program – access to savings on thousands of unique vendor perks and discounts.
Professional Development & Training Programs – to support each employees continuous growth.
Employee Recognition Programs – that celebrate safety, service excellence, and outstanding contributions to our goals.

About Us:

ABM Integrated Solutions, headquartered in Dartmouth, Nova Scotia, is a nationally recognized technology company delivering end-to-end managed services and dependable field support to organizations across Canada and the United States. We combine the agility of a full-scale MSP with the reliability of a coast-to-coast Field Services operation, ensuring our customers receive fast, consistent, and high-quality technical support wherever they may do business.

ABM is part of the Atlantic Corporation Limited (ACL) family of companies. ACL’s diverse portfolio includes organizations operating in senior’s living spaces, national transportation and logistics, fuel hauling, real estate, and storage services. This broad corporate ecosystem gives ABM a stable foundation, cross-industry insight, and the ability to support customers whose technology requirements extend across multiple different environments; from retail locations, to distribution centers, to enterprise offices.

Within ABM, our service offerings span a broad range of capabilities, including:

Managed IT Services: comprehensive monitoring, IT Service Desk, endpoint management, cloud services, Cybersecurity support, technology lifecycle management, and more.
National Field Services: reliable onsite technical support delivered by a skilled network of Field Service Technicians across North America.
POS (Point-of-Sale) Services: deployment, maintenance, and support for POS payment solutions, retail systems, and multi-site coordination.
Project & Deployment Services: large-scale rollouts, technology refreshes, infrastructure implementations, and more!

AI Disclosure:

ABM is NOT using any Artificial Intelligence to screen, review, or select candidates. A human being is reviewing all resumes and applications submitted for this position.

Pay: From $65,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
Vision care
Wellness program

Work Location: In person

Quick apply

Refine Your Search

manager customer service jobs in calgary, ab

Customer Success & Operations Lead

National Operations & Appraisal Manager - Automotive - PDR Hail Team

Pharmacy Manager

Customer Success Manager - ENT and SMB

Sales Lead

Construction Manager (Single Family and Multi-Family)

Territory Sales Manager

Regional Sales Manager

Distribution Manager

Sales Manager for Construction Industry

Sr. Account Manager

Store Manager

Area Sales Manager

Retail Manager

Sales Team Lead

District Sales Manager

Sales Account Manager

Assistant Store Manager

Hybrid - Personal Insurance Broker - Service (Existing Client Account Manager)

Regional Manager - Southern Alberta

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