Calgary Ab Operations lead Jobs – 2036 Openings This Week

General Manager - Operations
Total Communication Services Inc. —Calgary, AB
- $120,000 a year
- Full-time
- Management
- English
- High school diploma or GED
- Dental care
Quick apply
Operations Manager
Evolve Business Group —Calgary, AB
- $65,000–$95,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Dental care
- Vision care
Quick apply
Operations Manager (Commercial Construction)
Scott Builders Inc —Calgary, AB
- Full-time
- PMP
- Engineering
- Microsoft Office
- Disability insurance
- Dental care
12d
Automotive Shop Manager / Senior Service Advisor
Mister Transmission & Milex (Auto Care), Calgary —Calgary, AB
- From $90,000 a year
- Full-time
- Sales
- Inventory management
- Customer service
- Store discount
Quick apply
Commercial Service Technician
Epic Group of Companies —Calgary, AB
- $35–$44 an hour
- Full-time
- Carpentry
- Construction experience
- In-person
- Profit sharing
- Dental care
Quick apply
6d
Speech Therapy Department Head
Elevated Abilities —Calgary, AB
- $45–$60 an hour
- Part-time
- Master's degree
- Administrative experience
- Supervising experience
- Dental care
- Paid time off
Quick apply
4d
Lighting Technician
Orange Frog Productions Inc. —Calgary, AB
- $30–$40 an hour
- Weekends as needed
- Maintenance
- Microsoft Office
- Administrative experience
- Dental care
Quick apply
Earthworks Foreman
WIRE Construction Ltd —Calgary, AB
- Full-time
- Management
- Supervising experience
- Team management
Quick apply
Division Manager - Plumbing
WM SCHMIDT MECHANICAL CONTRACTORS —Calgary, AB
- $110,000–$200,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
NDT UT Level 2 & 3 Drone Pilot
AltoMaxx Technologies —Calgary, AB
- $60,000–$90,000 a year
- Full-time
- First Aid Certification
- Travel
- In-person
- Dental care
- Paid time off
Quick apply
Shop Foreman / Supervisor – Heavy Duty Fleet Maintenance
South West Bulk Express INC —Calgary, AB
- $25–$40 an hour
- Part-time
- Heavy lifting
- Maintenance
- High school diploma or GED
- Profit sharing
- Wellness program
Quick apply
8d
Senior Geotechnical Engineer
Higher Ground Consulting —Calgary, AB
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Business development
- Dental care
Quick apply
Drywall Foreman (Commercial Projects | Relocation to Nova Scotia Required)
Soubliere Constructors —Calgary, AB
- $30–$55 an hour
- Overtime
- CPR Certification
- Supervising experience
- First Aid Certification
- Dental care
- Paid time off
Quick apply
Manager of Table Games
Deerfoot Inn & Casino Inc —Calgary, AB
- Full-time
- Customer service
- Basic math
- Organizational skills
Quick apply
Yard Supervisor
Tri-Line Carriers LP —Calgary, AB
- $32 an hour
- Full-time
- Supervising experience
- Team management
- In-person
Quick apply
4d
Senior Steel Detailer
Motion Steel —Calgary, AB
- $75,000–$95,000 a year
- Full-time
- Hybrid work
- Engineering
- Organizational skills
- Leadership
- Profit sharing
- Paid time off
Quick apply
5d
Lead - Hydrometallurgy & Electrochemistry
Excir —Calgary, AB
- From $120,000 a year
- Full-time
- Engineering
- Laboratory experience
- Master's degree
- Profit sharing
- Dental care
Quick apply
7h
Dock Foreman/Supervisor
Rosenau Transport Ltd. —Calgary, AB
- $25 an hour
- Overtime
- English
- Supervising experience
- First Aid Certification
- Dental care
- Paid time off
Quick apply
Chief Financial Officer (CFO)
Complete Environmental Group —Calgary, AB
- $160,000–$200,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
Restoration Lead Hand/Restoration Trainer
RestorationRestore —Calgary, AB
- $25–$42 an hour
- Overtime
- First Aid Certification
- In-person
- Training & development
- Dental care
- Life insurance
Quick apply

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General Manager - Operations

Total Communication Services Inc.
Calgary, AB

Quick apply

Job details

Permanent | Full-time
$120,000 a year

Qualifications

ConnectWise
Management
English
High school diploma or GED
Continuous improvement
Leadership
Communication skills

Full job description

About TotalComm

TotalComm is a proudly Canadian, Indigenous owned managed technology company serving businesses nationwide since 1996. We deliver voice, connectivity, structured cabling, and physical security solutions with a strong focus on relationships, service quality, and long-term partnerships.

We are entering a stage of rapid growth, and we’re investing in leadership to ensure our operations, teams, and customer experience scale the right way.

Role Overview

The General Manager is a newly created leadership role responsible for the overall performance, alignment, and operational maturity of TotalComm’s Sales, Customer Care, and Support teams.

Reporting directly to ownership, the General Manager is a leader of people, process, and execution, translating business plans into daily action, strengthening collaboration across teams, and ensuring the organization is positioned to support rapid, sustainable growth.

This is a leader-only role, focused on enabling teams to succeed through clarity, accountability, and strong leadership. Technical fluency is an asset, but success in this role is driven by people leadership, operational discipline, and execution excellence.

Key Responsibilities

Leadership & Culture

Serve as the primary people leader for Sales, Customer Care, and Support teams.
Build a people-first, high-accountability culture rooted in trust, clarity, and collaboration.
Coach, mentor, and support managers and team members to reach their full potential.
Set clear expectations and maintain consistent performance management.
Drive team engagement, alignment, and ownership through visible, hands-on leadership.

Operational Execution & Business Management

Translate ownership direction and business plans into clear, executable priorities.
Own day-to-day operations across customer-facing and revenue-generating teams.
Identify gaps, inefficiencies, or friction and implement practical process improvements.
Act as the escalation point for complex internal or customer issues.
Ensure the organization operates smoothly, efficiently, and consistently.

Sales Leadership & Enablement

Lead and support the sales team to achieve revenue and growth targets.
Ensure consistent use of a structured, repeatable sales process.
Maintain visibility and accountability around pipeline health and forecasting.
Strengthen collaboration between Sales, Customer Care, and Support to ensure seamless customer transitions.

Customer Experience & Support Oversight

Champion a customer-first mindset across all teams.
Ensure support and customer care teams deliver timely, high-quality service.
Monitor service performance, response times, and customer experience metrics.
Drive continuous improvement in service delivery and customer communication.

Process, Systems & Accountability

Create, document, and enforce standard operating procedures.
Track KPIs and operational metrics to support performance and decision-making.
Build structure and discipline without unnecessary complexity.
Support scalability by ensuring processes are repeatable, clear, and resilient.

Qualifications & Experience

5+ years of leadership experience in operations, general management, or multi-team leadership roles.
Proven success leading both sales and service-oriented teams.
Strong people leadership skills with a coaching and development mindset.
Experience improving operational maturity in a growing organization.
Comfort operating between strategy and execution.
Technically fluent; telecom or technology experience is an asset.
Excellent communication, organization, and follow-through.
Experience with CRM/PSA platforms such as ConnectWise is beneficial.
Willingness to travel occasionally within Canada to support distributed teams.

What Success Looks Like

Teams are aligned, engaged, and accountable.
Growth is supported by strong execution and operational discipline.
Sales, Customer Care, and Support function as one cohesive organization.
Customers experience consistent, high-quality service.
Ownership can focus on strategy, confident that execution is handled.
The business scales without sacrificing culture or customer experience.

Pay: $120,000.00 per year

Benefits:

Dental care
On-site parking

Ability to commute/relocate:

Calgary, AB: reliably commute or plan to relocate before starting work (required)

Application question(s):

Given the leadership scope and growth objectives of this General Manager position, what are your annual salary expectations to take on this level of responsibility?

Education:

Secondary School (preferred)

Experience:

Management: 5 years (required)

Language:

Fluent English (required)

Location:

Calgary, AB (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

operations lead jobs in calgary ab

General Manager - Operations

Operations Manager

Operations Manager (Commercial Construction)

Automotive Shop Manager / Senior Service Advisor

Commercial Service Technician

Speech Therapy Department Head

Lighting Technician

Earthworks Foreman

Division Manager - Plumbing

NDT UT Level 2 & 3 Drone Pilot

Shop Foreman / Supervisor – Heavy Duty Fleet Maintenance

Senior Geotechnical Engineer

Drywall Foreman (Commercial Projects | Relocation to Nova Scotia Required)

Manager of Table Games

Yard Supervisor

Senior Steel Detailer

Lead - Hydrometallurgy & Electrochemistry

Dock Foreman/Supervisor

Chief Financial Officer (CFO)

Restoration Lead Hand/Restoration Trainer

I want to receive the latest job alerts for operations lead in calgary ab

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