Calgary Ab Senior it analyst Jobs – 103 Openings This Week

System Analyst, BPSS Operations
ATCO Ltd. - Common Groups —Calgary, AB
- Full-time
- Oracle
- Microsoft Office
- Analysis skills
11d
Senior Technical Pre-Sales Specialist
Shing Digital Inc. —Calgary, AB
- Hybrid work
- Azure
- Sales
- In-person
- Disability insurance
- Dental care
Quick apply
Intermediate Piping Stress Engineer
Vista Projects Limited —Calgary, AB
- Full-time
- Engineering
- Analysis skills
- Bachelor's
Quick apply
Investment Counsellor, Private Wealth
Fiera Capital —Calgary, AB
- Full-time
- Hybrid work
- English
- Computer networking
- Communication skills
Intermediate Cyber Security Analyst
SysGen Solutions Group —Calgary, AB
- Full-time
- Hybrid work
- Organizational skills
- Communication skills
Quick apply
2h
Senior Tax Analyst
Gibson Energy —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
- Dental care
- Paid time off
2d
Sr. Network Infrastructure Analyst
Pason Systems Corp —Calgary, AB
- On call
- Hybrid work
- Azure
- Computer Science
- Engineering
Quick apply
4d
Senior Power Platform Developer
Boardwalk —Calgary, AB
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Dental care
- Life insurance
Quick apply
Senior Compensation Analyst
Robert Half —Calgary, AB
- Temporary
- Microsoft Excel
- Communication skills
Quick apply
7d
Analyst, Financial Reporting
Avenue Living Asset Management —Calgary, AB
- Microsoft Excel
- Finance
- Presentation skills
- Paid time off
Quick apply
14d
Sr. Tax Analyst - Canada
Black Diamond Group —Calgary, AB
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Data analysis skills
Sr Solution Analyst, IT, Enterprise Apps
Nutrien (Canada) Holdings ULC —Calgary, AB
- $91,000–$169,000 a year
- Full-time
- Computer Science
- Engineering
- Agile
- Dental care
- Tuition reimbursement
7d
Senior Analyst - IT Security
EECOL —Calgary, AB
- $94,251–$127,239 a year
- Immediate opening
- Computer Science
- Engineering
- Communication skills
- Dental care
- Paid time off
IT Senior Systems Analyst
City of Calgary —Calgary, AB
- $50.92–$68.15 an hour
- Full-time
- Computer Science
- Project management
- Communication skills
7d
Senior Analyst Cybersecurity Operations
Nutrien (Canada) Holdings ULC —Calgary, AB
- $91,000–$169,000 a year
- Full-time
- Computer Science
- Engineering
- Bachelor's
Senior Data Governance, IT
TriSummit Utilities Inc. —Calgary, AB
- Hybrid work
- Microsoft Access
- Computer Science
- Bachelor's
Senior Applications Analyst
McCarthy Tétrault LLP —Calgary, AB
- Overtime
- Hybrid work
- Bilingual
- Azure
- Computer Science
- Paid time off
Cyber Security Analyst
SysGen Solutions Group —Calgary, AB
- Full-time
- Hybrid work
- Organizational skills
- Training & development
- Communication skills
Quick apply
11d
Senior Analyst, PeopleSoft - Information Technologies
The University of Calgary —Calgary, AB
- Full-time
- Hybrid work
- Oracle
- Computer Science
- Project management
Sr. Analyst, Cybersecurity & Insider Risk Lead
Nutrien (Canada) Holdings ULC —Calgary, AB
- $100,100–$185,900 a year
- Full-time
- English
- Master's degree
- No university degree

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senior it analyst jobs near calgary ab

System Analyst, BPSS Operations

ATCO Ltd. - Common Groups -
Calgary, AB

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Job details

Full-time
11 days ago

Qualifications

Jira
ITIL Certification
Oracle
Post-secondary education
Microsoft Office
Analysis skills
IT support
SharePoint
ServiceNow
Oracle HCM
Communication skills
Negotiation

Full job description

Why Work Here?

At ATCO, people are at the heart of everything we do—and that includes the systems and experiences that support our employees every day. In this role, you won’t just resolve tickets; you’ll play a meaningful part in shaping how employees interact with our HR technology, ensuring they feel supported, informed, and set up for success.

You’ll join a collaborative team that values approachable expertise, continuous learning, and shared problem-solving. Whether you’re helping a colleague navigate a system issue or contributing to improvements behind the scenes, your work will have a visible impact on the employee experience across the organization. If you take pride in making complex systems feel simpler and more human, you’ll find purpose and connection here.

About the Role:

As the System Analyst, BPSS Operations, you’ll be a key point of support for ATCO’s HR technology users, helping ensure Oracle HCM and UKG run smoothly and employees receive timely, effective assistance. In this 18-month opportunity, you’ll partner with stakeholders across the business to assess, troubleshoot, and manage incidents and support tickets, while guiding users, resolving Tier 1 issues and escalating more complex matters to senior functional and technical analysts. It’s an opportunity to combine technical problem-solving, customer service, and business process knowledge in a role that directly supports the employee experience across ATCO.

What You Get to Do:

Ticket & Problem Management

Receive and manage IT service tickets related to Oracle HCM and UKG, as well as incidents, through ServiceNow
Assist users in defining problem statements and update relevant information in tickets
Categorize and prioritize tickets based on urgency and impact
Assign tickets to appropriate analysts or escalate to Tier 2/3 support if necessary
Respond to technical and functional inquiries from users and key business stakeholders
Analyze trends in incidents to determine root causes and escalate critical issues
Ensure excellent customer service and approachable support for all users

Governance

Ensure all Service Requests and Incidents meet SLA thresholds
Monitor and report ticket trends via dashboards
Adhere to IT standards in all operational activities

Operational Support

Support and execute the change ticket process for operational changes (ITIL processes)
Monitor system health and critical workflows through monitoring tools and processes
Support business activities such as master data updates, repeatable tickets and minor configurations
Assist in SaaS system releases (Oracle, UKG, Cornerstone) by supporting UAT testers
Communicate release windows to stakeholders
Create and update documentation for critical operational processes
Complete post-refresh and release activities.

What You Bring:

Post-secondary education in HR, Commerce or IT
3+ years of IT support experience, preferably in a Tier 1 or Tier 2 systems management technical support role for HCM or Finance applications
Experience with Oracle HCM and UKG Dimensions
Hands-on technical experience with common IT systems and software (such as MS Office 365 and SharePoint)
Experience working under defined SLAs
Excellent verbal and written communication skills
Strong analytical, technical, and problem-solving skills
Ability to explain technology to non-IT stakeholders
Team-oriented with strong collaborative and negotiation skills
Discreet and trustworthy with confidential information
ITIL certification or equivalent work experience preferred
Experience with Jira, ServiceNow and/or Cornerstone are considered assets

What We Offer:

A culture based on caring, integrity, agility, collaboration, and striving for excellence
Competitive compensation
Flex benefits
Training and mentorship programs
Charitable donation matching

Please note this is an 18-month temporary position.

We would like to thank everyone for their application; however, only those being considered for an interview will be contacted.

ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com. ATCO is proud to be an equal opportunity employer. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

Apply Now

Refine Your Search

senior it analyst jobs in calgary ab

System Analyst, BPSS Operations

Senior Technical Pre-Sales Specialist

Intermediate Piping Stress Engineer

Investment Counsellor, Private Wealth

Intermediate Cyber Security Analyst

Senior Tax Analyst

Sr. Network Infrastructure Analyst

Senior Power Platform Developer

Senior Compensation Analyst

Analyst, Financial Reporting

Sr. Tax Analyst - Canada

Sr Solution Analyst, IT, Enterprise Apps

Senior Analyst - IT Security

IT Senior Systems Analyst

Senior Analyst Cybersecurity Operations

Senior Data Governance, IT

Senior Applications Analyst

Cyber Security Analyst

Senior Analyst, PeopleSoft - Information Technologies

Sr. Analyst, Cybersecurity & Insider Risk Lead

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