Cambridge, On Manager, customer protection Jobs – 1515 Openings This Week

Division Manager - Fabrication
Process Group Inc —Cambridge, ON
- Full-time
- Sales
- Project management
- In-person
- Dental care
- Vision care
Quick apply
Condominium Manager
Wilson, Blanchard Management Inc —Cambridge, ON
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Customer Success Manager
MealSuite —Cambridge, ON
- $80,000–$97,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Disability insurance
- Dental care
Quick apply
7d
Team Lead, Customer Support
MealSuite —Cambridge, ON
- $72,200–$86,600 a year
- Full-time
- Hybrid work
- Management
- Travel
- Food service
- Disability insurance
- Dental care
Quick apply
Manager, Office Operations and Administration- Ecogest Canada- Ayr, ON
Skygrid Construction Inc —North Dumfries, ON
- $68,000–$75,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
6d
Regional Manager, Canada
Moores the Suit People Corp. —Cambridge, ON
- $140,000–$170,000 a year
- Remote
- Sales
- Customer service
- Microsoft Office
Sales Account Manager (1023)
Fire Safety and Protection —Cambridge, ON
- $49,000–$78,600 a year
- Full-time
- CRM software
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Signals & Communication Manager -Keolis Grand River
Keolis Canada —Waterloo, ON
- Rotating shift
- High school diploma or GED
- No university degree
Quick apply
New Grad - Supply Chain Team Supervisor
PepsiCo —Cambridge, ON
- $56,700–$92,400 a year
- Weekends as needed
- Supervising experience
- Bachelor's
- Continuous improvement
Manager - Foundation, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $56.52–$64.40 an hour
- Full-time
- Management
- Project management
- Business
- Dental care
- Employee assistance program
Quick apply
3d
CONTRACT Manager of Community and Employment Supports
KW Habilitation —Kitchener-Waterloo, ON
- $31.20–$34.66 an hour
- Weekends as needed
- Management
- English
- Supervising experience
- Employee assistance program
7d
Sales Project Manager
Hussmann Canada Inc. —Cambridge, ON
- $66,002–$110,004 a year
- Full-time
- Sales
- High school diploma or GED
- Project management
- Disability insurance
- Dental care
Quick apply
Resident Manager (Live-In)
Equiton Partners —Kitchener, ON
- $56,976 a year
- Weekends as needed
- Sales
- Customer service
- English
- Dental care
- Paid time off
Quick apply
14d
Territory Brand & Account Manager
Weed Me Inc. —Ontario
- $60,000–$70,000 a year
- Weekends as needed
- Sales
- Customer service
- Business development
- Dental care
- Paid time off
Quick apply
Account Manager (12 month contract)
TRH Solutions —Cambridge, ON
- $55,000–$70,000 a year
- Full-time
- Business development
- Travel
- Construction
- Disability insurance
- Dental care
Quick apply
9d
Resort Manager
Bloom Resorts —Ontario
- $50,000–$55,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Paid time off
Quick apply
Senior Group Benefits Consultant-Team Lead (LLQP candidates only)
HR Leaf INC —Ontario
- $90,000–$120,000 a year
- Full-time
- Remote
- Leadership
- Communication skills
Quick apply
Virtual Member Relationship Manager
Your Neighbourhood Credit Union —Waterloo, ON
- $65,000–$75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
6d
Business Development Manager
Alta West Capital —Ontario
- Full-time
- Remote
- Sales
- Customer service
- Salesforce
- Mileage reimbursement
- Disability insurance
Quick apply
2d
Department Manager in Training
Mindfield —Cambridge, ON
- Full-time
- Supervising experience
- Team management
- Leadership
- Profit sharing
- Dental care

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Division Manager - Fabrication

Process Group Inc -
Cambridge, ON

Quick apply

Job details

Full-time

Qualifications

Sales
Metal fabrication
Project management

Full job description

PROCESS CUSTOM FABRICATION INC. - Management

POSITION IDENTIFICATION

JOB TITLE: Fabrication Division Manager DEPT: PCF

LOCATION: Cambridge, Ontario

REPORTING TO: V-P Operations, Process Group DATE: October, 2022

POSITION SUMMARY

To develop and expand Process Custom Fabrication Inc. services by directing the development of a profitable business in the Institutional, Commercial, and Industrial (ICI) sectors of the market place including the organization and staffing of the Division.

Key duties and responsibilities in brief form:

I. Division Management & Administration to develop and implement Company Objectives and the Fabrication Division Business Plan.

II. Sales Estimating activities to ensure that the Fabrication Division sources out and successfully bids enough ICI tender work to meet and surpass sales and return on sales targets.

III. Operations management duties which will involve staff planning as well as hands-on estimating and project management in concert with staff assignments.

JOB DUTIES AND RESPONSIBILITIES (EXPANDED)

Division Management & Administration

1. To effectively manage and control the organization / recruitment / dispatch of all supervision, labour and equipment and the procurement / delivery of all materials required to respond to and execute all work assignments; this includes the proper structuring of the fabrication division reporting and operational procedure to effectively liaison with the other Process Group member companies.

2. To manage all commercial aspects of the Fabrication Division operations in liaison with Process Group administration including the timely review and approval of payroll (weekly), payables, job costing and billings.

3. To supervise and direct the resolution of job performance difficulties with customer accounts relating to scope of work, contract value for work performed and receipt of payment, and with labour relating to productivity.

4. To review monthly financial statements of the Fabrication Division together with asset utilization, job costing, payables and receivables records to detect and react to unfavorable results, to identify any incorrect information, and to take the necessary steps to maintain correct business conduct and reporting.

5. To submit quarterly reports evaluating the performance and key indicators of the

Fabrication Division compared to Company objectives and the Business Plan
Outline; reporting shall identify strengths and weaknesses and make recommendations as appropriate.

Sales Estimating

1. To pursue and obtain tender specifications of plans and spec project bid inquiries, manage and direct the preparation of cost estimates pursuant to the conditions of the tender specifications, manage sub-trade and vendor pricing, supervise and carry out the necessary takeoff and related estimating extensions, and manage the proper closing and submission of quotation proposals, all in compliance with Company
Practices and Procedures and Quality Assurance Manuals.

2. Work with other Process Group sales, marketing and estimating personnel to update corporate promotional literature and experience statements.

3. Work with Process Group company sales & marketing personnel to develop a sales program for classifying and targeting current and potential customers. This will include the selection and use of marketing and promotional avenues such as:

a) Telemarketing and Phone Solicitation; b) Direct Mail (intro / response letter); c) Corporate promotional material; d) Presentations to owners / engineers / vendors; and e) Networking through Industry Associations.

Liaison with the Process Group Technical Sales Representative should take place on a weekly basis to ensure an integrated approach to selling the services of the
Company while minimizing duplicated efforts.

4. Follow up with customers.

5. Identify and enhance the perceived image of the Process Group of Companies by customers and community.

6. Assist in setting Division sales goals and return on sales targets. Initial targets will be:

- SALES in the $5 million range based on the current operations
- GROSS MARGIN before dept and admin expenses in the 25-35% range; and
- NET RETURN expectations of 5% before taxes.
It is anticipated that the sales mix will be some larger projects and the rest of the work comprised of smaller projects.

7. Ensure that marketing and sales solicitation efforts are consistent with and supportive of the Process Group’s overall business plan.

8. Manage accounts to ensure prompt payment in full.

9. Assign estimating duties to individual estimators and to self as required.

Operations

1. To ensure the Fabrication Division operates in compliance with corporate Quality
Assurance guidelines and Corporate Safety Policy and Program procedures.

2. To conduct performance evaluations and resource analysis of Fabrication
Division personnel, make recommendations for advancement, training or disciplinary action, and for recruiting requirements to properly staff operations.
This will require the development of a steady workforce of 10-20 tradesmen with a sufficient number having supervisory capability

3. Direct management of individual projects / contracts on a preassigned basis or where it is in the best interests of the Company.

SKILLS AND QUALIFICATIONS a) Must be able to organize the various functions for which his / her position is responsible.

Must be a detailed person. This position requires discipline, diplomacy, initiative, and persistence. b) Must be able to resist stress created by unequal work loads and maintain a persistent and pleasant disposition with clients, management, field and office employees. c) Requires a strong industry knowledge. d) Working knowledge of computerized reporting systems is essential. e) Computerized estimating skills is considered as asset. f) Proven ability to generate sales and manage customers. This position will require the self generation of leads which may include cold calling. g) The ability to manage people and to work closely coordinating with other Process Group companies, departments and individuals will be a requirement. h) Ability to manage commercial aspects of the Division including a working knowledge of financial indicators.

PERFORMANCE INDICATORS a) Compliance with Division Business Plan. b) Customer satisfaction as indicated by follow up phone calls and the level of repeat and referral business. c) Labour morale and utilization. d) Sales levels and returns on sales in excess of those prescribed by Process Group Senior

Management. e) Estimate or Request for Service turn around time.

Job Type: Full-time

Benefits:

Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Vision care

Ability to commute/relocate:

Cambridge, ON: reliably commute or plan to relocate before starting work (required)

Experience:

Custom Metal Fabrication: 10 years (required)
Metal Fabrication Sales Estimating: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

manager, customer protection jobs in cambridge, on

Division Manager - Fabrication

Condominium Manager

Customer Success Manager

Team Lead, Customer Support

Manager, Office Operations and Administration- Ecogest Canada- Ayr, ON

Regional Manager, Canada

Sales Account Manager (1023)

Signals & Communication Manager -Keolis Grand River

New Grad - Supply Chain Team Supervisor

Manager - Foundation, Moose Factory, ON

CONTRACT Manager of Community and Employment Supports

Sales Project Manager

Resident Manager (Live-In)

Territory Brand & Account Manager

Account Manager (12 month contract)

Resort Manager

Senior Group Benefits Consultant-Team Lead (LLQP candidates only)

Virtual Member Relationship Manager

Business Development Manager

Department Manager in Training

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