Columbus Return work coordinator Jobs – 8 Openings This Week

Claims and Repair Coordinator
CSN Collision —Oshawa, ON
- $45,000–$60,000 a year
- 8 hour shift
- Customer service
- English
- High school diploma or GED
- Dental care
- Life insurance
Quick apply
Temporary Part-Time Fitness Centre Monitor/Personal Trainer
City of Oshawa —Oshawa, ON
- $26.14–$34.05 an hour
- Part-time
- CPR Certification
- Customer service
- High school diploma or GED
Material & Yard Attendant
Direct Bore Inc —Bowmanville, ON
- From $28 an hour
- Full-time
- Forklift
- Organizational skills
- Warehouse experience
- Dental care
- Vision care
Quick apply
5d
EHS Advisor
Aecon Group —Bowmanville, ON
- $85,000–$110,000 a year
- No university degree
- Leadership
- Communication skills
- Flexible schedule
Operations and Accounting Coordinator
Federal-Williams Communications Inc. —Pickering, ON
- $55,000–$65,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Dental care
- Paid time off
Quick apply
11d
Hot Tap Technician
INNOVATOR INDUSTRIAL SERVICES —Canada
- $40–$60 an hour
- Temporary
- Maintenance
- Employee assistance program
Quick apply
Experienced Online Leak Repair Technician Lead Hand (Industrial Mechanic Supervisor NOC 72020)
INNOVATOR INDUSTRIAL SERVICES —Canada
- $45–$55 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply

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Claims and Repair Coordinator

CSN Collision -
Oshawa, ON

Quick apply

Job details

Full-time
$45,000–$60,000 a year

Qualifications

WHMIS Certification
Computer operation
Customer service
English
Workplace hazardous materials information systems
Information security
High school diploma or GED
Organizational skills
Communication skills
Driving Licence
Time management

Full job description

About CSN Collision

CSN Collision safely repairs more than 200,000 vehicles a year helping Canadians get back on the road with the trust and comfort of knowing their vehicle has been returned to like new condition. Since 2002, CSN has grown to become the leader in collision repair with 230 collision repair Centres across Canada.

About CSN Don Butt Auto Body

CSN Don Butt is a full-service auto body repair shop located in Oshawa, Ontario since 1979. We have made a name for ourselves as the leading auto body shop in the area owing to our top-notch customer service, quick turnaround times, and high-quality repairs. Whether you scratched your car backing out of the garage or got into a fender bender, no damage is too big or small for the CSN Don Butt team. If given the chance, we promise to return your vehicle to like-new condition in no time.

Our team is trained to repair your vehicle the right way using the correct materials and techniques. We want our team to use their talents and knowledge and be proud of their efforts.

We are located at: 86 Russett Ave

Oshawa, Ontario L1G 3R5

905-433-1262

Email: [email protected]

Summary

The client service representative ensures that the customer who comes through the door knows that we as a team at CSN will handle all repairs, questions, or issues they may need resolved in a friendly and professional manner. The CSR’s goal is to ascertain the customer’s needs and determine how best to meet them and provide them with viable options and cost-effective solutions. The role ensures that they keep the customer and insurance company up to date on the process of each repair and help to maintain the flow of all repairs entering and exiting the shop. Providing quality customer service makes for a great experience at our shop as well as ensures repeat customers.

Requirements

Primary Objectives of the Role

Process customers in person, on the phone and electronically in a professional manner.
Keep customers updated throughout the process, work with team members to get status updates to communicate to the customer.
Answer all inquiries and explain all insurance related processes and needs to customers.
Outline the customer touchpoints and follow through.
Ensures primary method for communication is acquired, and followed (phone, email, text)
Monitor Estimating systems for requests and Monitor for assignments, make notes when assignments received and follow up with customers within 24hrs to book appraisal appointment, confirm drivability, towing etc.
Import assignments into estimating system, include 3rd party appraisals and enters all administrative data (DATES)
Schedule and book insurance or private repair appointments by the hours of the job being repaired.
Explain to customers rental eligibility and book them as required.
Verify Deductibles and communicate to customer.
Prepare all necessary paperwork for claims (drop packages and pickup packages).
Receive payments from customers, insurance companies and third-party payors.
Create files/invoices for repairs, towing bills, rental bills.
Perform APU searches for Insurance price matching.
Handling of warranty parts for Corrosion claims
Update insurance company on repair date, repairs, deductible.
ARMS Updates
Check on supplements and inform customers.
Assist with coordinating Sublet bookings.
Pre-close/close jobs
Direct all outside companies to the proper area for delivering parts.
Office administration, labour flagging.
Work with co-workers in a professional and kind manner.
Other duties as required. Office organization.
Post Invoices, scan to management system, Cost management.
Management system organization and updating Dates and Notes, track calls per claim.
CSI- Managing reviews and facilitating with customers to attain google reviews post repair.
Have up to date WHMIS training, knowledge of Information Security PIPEDA
Other duties as required
Must abide by our safety program, including the use of personal protective equipment as appropriate
Valid driver's license

Qualifications, Experience and other requirements:

3 to 5 Years experience, automotive parts experience is preferred
3-5 years of experience handling warranty claims
Working Knowledge of the ARMS system, Mitchell and Qapter, Collision Link and Progi Parts to source value pricing or any other inventory Management system.

Personal Attributes:

Organizational skills/Time Management: Strong planning and organizational skills, with an ability to meet multiple deadlines simultaneously.
Communication style: Tactful, clear, and empathetic communicator with excellent verbal and written communication skills in English, with the ability to communicate and interact effectively with co-workers.
Collaborator: Able to manage relationships in a collaborative manner, with a wide range of stakeholder groups and personality types, applying diplomacy to reach win-win resolutions
Conflict Management: Frames discussions positively, takes action to resolve conflict, while minimizing tension

Problem solving: Has a critical thinking approach to problem solve and is a forward thinker
Flexible Thinking: Considers problems from all new perspectives and can expand on the thinking or solutions proposed by others. Adapts to new ideas and initiatives relevant to own area of work.
Independent: Works well in a fast-paced environment, self-motivated, and works independently without close supervision but recognizes the need to communicate information when it benefits the process and team members.
Attention to detail and high degree of Accuracy.
Customer Service Oriented

On-the-Job Exposure to the following elements:

Normal Office conditions
Proper use of computer equipment
Rest room cleaning products
Noise
Frequently required to bend, crouch and reach

Benefits

What we offer:

Benefits: Extended health care and dental, LTD insurance, life insurance.

Schedule:

8-hour shift, Monday to Friday
Occasional Weekend

Career Path: As CSN Don Butt continues to grow, other career opportunities may become available.

Disclaimer: This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and will evolve as CSN Don Butt continues to grow

Quick apply

Refine Your Search

return work coordinator jobs in columbus

Claims and Repair Coordinator

Temporary Part-Time Fitness Centre Monitor/Personal Trainer

Material & Yard Attendant

EHS Advisor

Operations and Accounting Coordinator

Hot Tap Technician

Experienced Online Leak Repair Technician Lead Hand (Industrial Mechanic Supervisor NOC 72020)

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