Halifax, Ns Hotel & accommodations guest services staff Jobs – 37 Openings This Week

Guest Service Agent
Lord Nelson Hotel & Suites —Halifax, NS
- $19.06 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
1d
Reservations Agent
Lord Nelson Hotel & Suites —Halifax, NS
- $16.75 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Wellness program
- Dental care
Quick apply
4h
Delta Hotels Dartmouth - Guest Services Agent
Delta Dartmouth —Dartmouth, NS
- Full-time
- Customer service
- Hotel
- Front desk
- Dental care
- Tuition reimbursement
Quick apply
Muir Hotel - Guest Services Agent
Muir Hotel —Halifax, NS
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
Guest Service Agent
HOTEL HALIFAX —Halifax, NS
- $17.48–$18.48 an hour
- Part-time
- Customer service
- Hotel
- Front desk
Quick apply
22h
Guest Service Manager
Hampton Inn & Homewood Suites Halifax Downtown —Halifax, NS
- From $52,000 a year
- Weekends as needed
- Hotel
- Supervising experience
- Front desk
Quick apply
1d
Delta Hotels Darthmouth - Guest Services Supervisor
Delta Dartmouth —Dartmouth, NS
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
Guest Service Agent- Ft and Pt
The Sutton Place Hotels —Halifax, NS
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Employee assistance program
Quick apply
7d
Barrington Hotel - Guest Services Supervisor
The Armour Group Limited —Halifax, NS
- Weekends as needed
- Customer service
- Hotel
- Supervising experience
- Dental care
- Employee assistance program
Quick apply
5d
Guest Services Agent (Hourly/Co-op)
SilverBirch Hotels & Resorts —Halifax, NS
- $17.48–$18.48 an hour
- 8 hour shift
- Customer service
- Hotel
- Front desk
Wellness Receptionist
Muir Hotel —Halifax, NS
- Full-time
- Hotel
- High school diploma or GED
- Hotel experience
- Dental care
- Tuition reimbursement
Quick apply
Front Desk & Guest Experience Associate HFX Airport Hotel – Halifax, NS
HFX Airport Hotel —Halifax, NS
- From $18 an hour
- Weekends as needed
- Hospitality
- No experience needed
- Hotel
- Dental care
- Vision care
Quick apply
Front Desk Agent
Chateau Bedford Hotel & Suites —Halifax, NS
- From $17.50 an hour
- 12 hour shift
- Bilingual
- Customer service
- Hotel
- Dental care
- Vision care
Quick apply
13d
MUIR Guest Experience - Guest Experience Ambassador
Muir Hotel —Halifax, NS
- Weekends as needed
- English
- Hotel
- Restaurant experience
- Dental care
- Tuition reimbursement
Quick apply
1d
Guest Experience Expert
Marriott International, Inc —Halifax, NS
- $19.58–$20.08 an hour
- Part-time
- No experience needed
- Hotel
- High school diploma or GED
- Paid time off
6d
Front Desk Agent CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- Hospitality
- English
- Hotel
Quick apply
Front Desk Agent
Commons Inn —Halifax, NS
- $16.75 an hour
- Part-time
- Customer service
- Hotel
- Administrative experience
Quick apply
Night Auditor
The Hollis a DoubleTree Suites by Hilton —Halifax, NS
- $18.67–$18.87 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
Bell Person/ Valet Attendant (Part-Time)
The Westin Nova Scotian —Halifax, NS
- $16.75 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Muir Hotel - Valet / Bell person
Muir Hotel —Halifax, NS
- Weekends as needed
- Customer service
- English
- Hotel
- Dental care
- Tuition reimbursement
Quick apply

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hotel & accommodations guest services staff jobs near halifax, ns

Guest Service Agent

Lord Nelson Hotel & Suites -
Halifax, NS

Quick apply

Job details

Permanent | Full-time
$19.06 an hour
1 day ago

Qualifications

Bilingual
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Microsoft Office
Front desk
Communication skills
Hotel experience

Full job description

As a locally owned landmark hotel, the Lord Nelson Hotel & Suites has earned a reputation for serving excellence. We offer a variety of positions under one roof, creating a great opportunity for mobility and growth. Our most essential resource is our employees. Join the best team in Halifax and be a part of the legend!

OVERVIEW:

The Guest Services Agent represents the hotel to our guests throughout all aspects of their stay at the Lord Nelson Hotel & Suites and provides the highest level of satisfaction by providing superior customer service. The Guest Services Agent assists the guest with the check-in/check-out process and whenever possible goes above and beyond to accommodate any special requests.

RESPONSIBILITIES:

Assist guests with the check-in/check-out process by assigning rooms, taking payment, and accommodating any special requests/requirements.
Thoroughly understand and adhere to proper credit card policies and procedures.
Understand room status and room status tracking utilizing the Property Management System (PMS).
Familiar with all room types, locations, and room rates available to guests as well as all hotel services.
Must have a mind for sales and present options and alternatives to guests while assisting with the decision-making process. Using suggestive selling techniques, the Guest Services Agent promotes hotel services and upgrade options to guests in an attempt to maximize revenue.
Coordinate room status and updates with the housekeeping department through notification of unexpected departures, late check-outs, early arrivals, and any special guest requests.
Possess an understanding of the reservations department and be able to perform regular reservations duties such as creating/cancelling a reservation while adhering to hotel policies.
Understand how to use all front office equipment.
Perform cashier related functions including, but not limited to, posting guest charges, invoice settlement, and issuing deposit refunds.
Work closely with the Maintenance department in communicating guest room deficiencies as indicated by hotel guests.
Assist guests with concierge duties such as making dining reservations, recommending attractions and local restaurants, booking transportation to and from the airport, etc.
Maintain the highest level of customer service and display professionalism at all times
Display appropriate two-way radio etiquette at all times
Ability to maintain confidentiality of hotel guests and pertinent hotel information.
Must have comprehensive understanding of hotel emergency procedures.
Other tasks as assigned.

QUALIFICATIONS:

Professional attitude and the ability to follow instruction required.
Ability to work under pressure and under tight deadlines.
Detail oriented and the ability to work independently.
Must speak, understand, and write fluently in English. Bilingualism is an asset.
Experience working in a fast-paced Hotel setting is preferred.
Excellent interpersonal and communication skills, both written and verbal
Knowledge of Hotel PMS is an asset (Opera)
Operational knowledge of Microsoft Office Software (Excel, Word, Teams, Outlook) required.
Tourism Management degree from an accredited facility preferred.

Lord Nelson Hotel & Suites recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the hospitality industry.

Job Types: Full-time, Permanent

Pay: $19.06 per hour

Benefits:

Dental care
Discounted or free food
Employee assistance program
Extended health care
On-site parking
RRSP match
Vision care
Wellness program

Ability to commute/relocate:

Halifax, NS: reliably commute or plan to relocate before starting work (required)

Experience:

Hotel Front Desk: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services staff jobs in halifax, ns

Guest Service Agent

Reservations Agent

Delta Hotels Dartmouth - Guest Services Agent

Muir Hotel - Guest Services Agent

Guest Service Agent

Guest Service Manager

Delta Hotels Darthmouth - Guest Services Supervisor

Guest Service Agent- Ft and Pt

Barrington Hotel - Guest Services Supervisor

Guest Services Agent (Hourly/Co-op)

Wellness Receptionist

Front Desk & Guest Experience Associate HFX Airport Hotel – Halifax, NS

Front Desk Agent

MUIR Guest Experience - Guest Experience Ambassador

Guest Experience Expert

Front Desk Agent CAN

Front Desk Agent

Night Auditor

Bell Person/ Valet Attendant (Part-Time)

Muir Hotel - Valet / Bell person

I want to receive the latest job alerts for hotel & accommodations guest services staff in halifax, ns

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