halifax ns front office manager Jobs – 31 Openings This Week

Manager, Customer Experience & Fitness
Canada Games Centre —Halifax, NS
- $71,000–$92,000 a year
- Weekends as needed
- CPR Certification
- Management
- Customer service
- Disability insurance
- Dental care
Quick apply
1d
Assistant Store Manager
Access Storage —Bedford, NS
- From $17.75 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
Quick apply
9d
Front Office Manager CAN
Hampton Inn & Suites by Hilton —Dartmouth, NS
- Weekends as needed
- English
- Hotel
- Supervising experience
Quick apply
Human Resource Manager (19-Month Term)
Regional Residential Services Society —Dartmouth, NS
- $68,000–$80,000 a year
- Full-time
- Microsoft Office
- Bachelor's
- Human resources
- Dental care
Quick apply
5d
Assistant Manager, Merchandising
Gap —Halifax, NS
- Weekends as needed
- High school diploma or GED
- Travel
- Retail management
- Store discount
- Employee stock purchase plan
Office Coordinator
Enginuity Inc. —Halifax, NS
- 8 hour shift
- Customer service
- Microsoft Office
- Administrative experience
- Profit sharing
- Dental care
Quick apply
1d
Guest Services Manager
HFX Airport Hotel —Halifax, NS
- From $45,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Flexible schedule
Quick apply
2d
Front of House Supervisor (10-20 hours) Evening shifts
Boston Pizza —Halifax, NS
- $17.50 an hour
- Part-time
- Casual dining restaurant
- Organizational skills
- Time management
4d
General Manager
Boston Pizza —Dartmouth, NS
- Full-time
- Management
- Casual dining restaurant
- Organizational skills
4d
Front End Manager
Sobeys —Halifax, NS
- Full-time
- Microsoft Office
- High school diploma or GED
- Budgeting
3d
Delta Hotels Darthmouth - Guest Services Supervisor
Delta Dartmouth —Dartmouth, NS
- Full-time
- Hospitality
- Customer service
- Hotel
- Dental care
- Tuition reimbursement
Quick apply
8d
Delta Hotels Dartmouth - Night Audit
Delta Dartmouth —Dartmouth, NS
- Weekends as needed
- Bilingual
- Microsoft Excel
- Customer service
Quick apply
12d
Assistant Manager
Gap —Halifax, NS
- Weekends as needed
- High school diploma or GED
- Travel
- Retail management
- Store discount
- Employee stock purchase plan
Front Desk Supervisor CAN
Hampton Inn & Suites - Dartmouth Crossing —Dartmouth, NS
- English
- Hotel
- High school diploma or GED
Quick apply
Guest Services - Guest Services Agent Barrington
Barrington Hotel —Halifax, NS
- Weekends as needed
- Customer service
- Hotel
- Organizational skills
- Dental care
- Employee assistance program
Quick apply
5d
Indigenous Cultural Experiences Manager
Mi'kmaw Native Friendship Centre —Halifax, NS
- $55,000–$60,000 a year
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Assistant Store Manager - Back-end Ops
Kent Building Supplies —Halifax, NS
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Dental care
5d
Guest Experience Agent (Front Desk)
Muir Hotel —Halifax, NS
- Weekends as needed
- Hotel
- Restaurant experience
- Communication skills
- Dental care
- Flexible schedule
Quick apply
Interim Customer Service Manager
Atlantic Superstore —Halifax, NS
- $45,000–$55,000 a year
- Weekends as needed
- Heavy lifting
- Customer service
- Merchandising
Guest Service Agent / Relief Night Auditor
Best Western Plus Chocolate Lake Hotel —Halifax, NS
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
- Employee assistance program

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Manager, Customer Experience & Fitness

Canada Games Centre -
Halifax, NS

Quick apply

Job details

Permanent | Full-time
$71,000–$92,000 a year
1 day ago

Qualifications

CPR Certification
Management
Customer service
Writing skills
Post-secondary education
Supervising experience
Project management
First Aid Certification
Continuous improvement
Budgeting

Full job description

Manager, Customer Experience & Fitness

*Please include a cover letter with your application

The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high-performance sport & athlete development. The Centre runs sport and recreation programs, camps, fitness classes and so much more in an inclusive environment.

Located in Mi’kma’ki, the ancestral and traditional lands of the Mi’kmaq people, the CGC acknowledges the Peace & Friendship Treaties signed in this Territory and recognizes that we are all Treaty People.

Together, we inspire healthy active living.

POSITION SUMMARY:

Reporting to the Canada Games Centre General Manager, the Manager, Customer Experience & Fitness is a member of the Canada Games Centre Senior Management Team and is responsible for providing strategic guidance and management within the areas of Customer Service and Fitness. Core responsibilities include the management of customer experiences, the fitness centre, fitness programming, and budgets.

The Manager, Customer Experience & Fitness must achieve outcomes in key result areas of customer experience, revenue generation, positive public and stakeholder relations, and programming. They will facilitate success in these areas through a collaborative approach with other members of the management team, while providing quality leadership, and communication to employees, service providers, and community partners.

DUTIES & REPONSIBILITIES:

Lead the Customer Service and Fitness operations to ensure exceptional service delivery and positive customer experiences.
Develop and implement customer service policies, procedures, and best practices that support customer satisfaction, member retention, and organizational growth.
Ensure effective front desk operations through appropriate staffing, cash handling oversight, payroll coordination, and collaboration with internal departments.
Manage Fitness Centre operations, including group exercise programming, fee-based programs, equipment procurement and maintenance, and achievement of participation and revenue targets.
Recruit, supervise, coach, and evaluate Customer Service and Fitness staff while fostering a safe, respectful, inclusive, and high-performing workplace culture.
Manage departmental budgets, revenues, expenditures, purchasing, and resource allocation to support operational and strategic objectives.
Address employee and customer concerns professionally and support continuous improvement across customer experience and fitness services.

QUALIFICATIONS:

Required

A post-secondary degree and suitable combination of education and experience.
5-7 years of progressive experience in management, customer service, and fitness operations.
3-5 years of formal supervisory experience, including performance management and conflict management.
Proficiency in using a variety of computer software programs including Microsoft 365.
Strong understanding of operational planning, budget preparation and monitoring, project management, performance measurement, and risk management principles with the ability to apply these practices effectively in a recreation or customer service environment.
Demonstrated knowledge of customer service excellence, staff supervision, and conflict resolution.
Ability to identify and mitigate safety risks and hazards for staff and the public through the implementation of preventative measures and operational best practices.
Proven ability to effectively plan, coordinate, assign, and evaluate the work of staff while managing multiple priorities and supporting departmental objectives.
Excellent communication, report writing, problem-solving, and interpersonal skills, with the ability to work effectively with diverse staff, participants, and community stakeholders.

Preferred

Demonstrated experience in community development and management in the fitness, sport, or recreation field.
Hold Fitness Certifications
Proficiency in nextRec (formerly Xplor Recreation)
Current First Aid, CPR, and AED training

Successful completion of Criminal Record & Child Abuse Registry checks will be required as part of the hiring process

WORKING CONDITIONS:

Office environment with frequent interactions with staff/members/guests. This is a full-time position (35 hours per week) predominantly Monday-Friday. Flexible hours (day, evening, and weekends) may be required, as well as the potential to be on call when necessary, due to facility communication needs, operations and demands.
This position may include heavy lifting and possible exposure to loud noises.
High stress environment due to multi-tasking requirements and customer expectations.

COMPENSATION:

Salary will be based on a range from $71,000 - $92,000 commensurate with education and level of experience.
A comprehensive benefits plan, including health & dental
Voluntary group RRSP
Education allowance
Free facility membership

In addition:

Free parking and proximity to Halifax Transit
Amazing team environment
Organization committed to extraordinary staff and customer experience

We are a welcoming and supportive environment whose goal is to be a diverse workplace representative of the citizens we serve. Indigenous peoples, persons with disabilities, African Nova Scotians, racially visible persons, women in occupations where they are under-represented, and the LGBTQIA2S+ community may self-identify when submitting their application. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Pay: $71,000.00-$92,000.00 per year

Benefits:

Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
RRSP match
Vision care

Ability to commute/relocate:

Halifax, NS: reliably commute or plan to relocate before starting work (required)

Experience:

formal supervisory : 3 years (required)
progressive management: 5 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

front office manager jobs in halifax ns

Manager, Customer Experience & Fitness

Assistant Store Manager

Front Office Manager CAN

Human Resource Manager (19-Month Term)

Assistant Manager, Merchandising

Office Coordinator

Guest Services Manager

Front of House Supervisor (10-20 hours) Evening shifts

General Manager

Front End Manager

Delta Hotels Darthmouth - Guest Services Supervisor

Delta Hotels Dartmouth - Night Audit

Assistant Manager

Front Desk Supervisor CAN

Guest Services - Guest Services Agent Barrington

Indigenous Cultural Experiences Manager

Assistant Store Manager - Back-end Ops

Guest Experience Agent (Front Desk)

Interim Customer Service Manager

Guest Service Agent / Relief Night Auditor

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