Lacombe, Ab Red Jobs – 898 Openings This Week

Customer Sales and Service Representative
Gordon Russell Ltd. —Red Deer, AB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
Class 1 Line Haul Driver
Rosenau Transport Ltd —Red Deer, AB
- $90,000–$118,000 a year
- Full-time
- Driving
- Dental care
Quick apply
Red Seal Automotive Technician
Wheaton Chevrolet of Red Deer —Red Deer, AB
- From $50 an hour
- Full-time
- Heavy lifting
- Mechanic experience
- Maintenance
- Store discount
- Disability insurance
Quick apply
Dispatch, Logistics & Cross-Border Permits Coordinator
Guys Freightways Ltd. —Blackfalds, AB
- Full-time
- Customer service
- Dry van
- Microsoft Office
- Commuter benefits
- Disability insurance
Quick apply
Medical Radiation Technologist
Central Alberta Medical Imaging Services Ltd. —Red Deer, AB
- $40.67–$53.57 an hour
- Part-time
- In-person
- Disability insurance
- Relocation assistance
Quick apply
Power Generation Mechanic/Technician - Controls Specialist
NexSource Power Inc —Red Deer, AB
- Full-time
- Schematics
- English
- In-person
- Disability insurance
- Dental care
Quick apply
Barber/Stylist
Red Stag Barbershop —Lacombe, AB
- $15.00–$38.89 an hour
- Part-time
- Sales
- Customer service
- Sanitation
- Flexible schedule
Quick apply
Journeyman Heavy Equipment Technician (HET) Mechanic
Empringham Disposal Corp —Red Deer, AB
- From $47 an hour
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
Journeyman/woman Automotive Technician
Okotoks Volkswagen —Blackfalds, AB
- Full-time
- Customer service
- Maintenance
- In-person
- Store discount
- Disability insurance
9d
Journeyman Heavy Duty Technician
Quick Shift HD Mechanical Inc —Red Deer County, AB
- $40–$60 an hour
- Full-time
- Maintenance
- Electrical experience
- In-person
Quick apply
9d
Journeyman/woman Automotive Technician
Okotoks Volkswagen —Blackfalds, AB
- Full-time
- Customer service
- Maintenance
- In-person
- Store discount
- Disability insurance
9d
Journeyman Agricultural Equipment Technician or HET
Keyag Kubota —Red Deer County, AB
- Overtime
- English
- Organizational skills
- In-person
- Store discount
- Disability insurance
Quick apply
5d
Journeyperson Plumber
Action Furnace —Red Deer, AB
- $50 an hour
- Full-time
- Plumbing
- Communication skills
- Dental care
- Flexible schedule
Quick apply
12d
Journeyman Service Truck Technician
Great West Kenworth —Red Deer, AB
- $35–$55 an hour
- Full-time
- Schematics
- Maintenance
- English
- Disability insurance
- Dental care
Quick apply
Electricians (3-4 year Apprentices & Journeypersons) – Red Deer
CEL ELECTRIC —Red Deer, AB
- $20.00–$44.80 a year
- Overtime
- First Aid Certification
- Travel
- Construction experience
- Disability insurance
- Dental care
Quick apply
HVAC Technician (Lead Install or Service)
Romaniuk Heating & Air Conditioning —Red Deer, AB
- $30–$45 an hour
- Full-time
- Customer service
- HVAC
Quick apply
Dispatch, Logistics & Cross-Border Permits Coordinator
Guys Freightways Ltd. —Red Deer, AB
- Full-time
- Customer service
- Dry van
- Microsoft Office
- Commuter benefits
- Disability insurance
Quick apply
Dispatch, Logistics & Cross-Border Permits Coordinator
Guys Freightways Ltd. —Red Deer County, AB
- Full-time
- Customer service
- Dry van
- Microsoft Office
- Commuter benefits
- Disability insurance
Quick apply
Maintenance Technician/Renovator
Mainstreet Equity Corp —Red Deer, AB
- Weekends as needed
- Carpentry
- Hotel
- Plumbing
- Dental care
- Vision care
Quick apply
HET Journeyman Mechanic
Element Technical Services / Essential Coil Well Service —Red Deer, AB
- Full-time
- Computer skills
- Communication skills
- Mechanical knowledge

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Customer Sales and Service Representative

Gordon Russell Ltd.
Red Deer, AB

Quick apply

Job details

Full-time
$50,000–$65,000 a year

Qualifications

Microsoft Word
Class 5 Licence
Red Seal
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Driving
Mechanical knowledge

Full job description

Overview

We are seeking a Customer Service/Sales Representative to be the first point of contact for our customers, delivering excellent service while supporting sales. This role is ideal for someone with experience in a mechanical or automotive environment who can confidently communicate technical services. We are looking for someone with Service writing experience, including documenting concerns, preparing estimates, and coordinating with technicians. Your ability to engage with customers, understand their needs, and provide tailored solutions will be key to your success in this position.

Responsibilities

Service Writing

Document mechanical problems and services by listening to customer’s description of symptoms, clarifying description of problems.
Prepare quotes by costing materials, supplies, subcontractors, and labor.
Obtain quote approvals, making follow up calls as necessary.
Create Work Orders describing symptoms, problems, and causes discovered.
Issue PO’s for subcontractor work and parts to support technicians job requirements.
Assist in developing weekly schedule for technicians based on parts availability.
Various administrative duties as applicable to ensure supervisors and managers can direct shop and field workflow.
Document engagements (calls, meeting, emails etc.…) with customers in CRM.
Ensure adequate shop supplies, tooling etc. are maintained in the service trucks.
Weekly stock order Purchase Orders
Shipping/Receiving as required.
Manage warranty claims to vendors.
Handling telephone, email and website parts and service inquiries from new and existing customers for all product groups.
Respond in a timely basis to customer requests, displaying a sense of enthusiasm and urgency appropriate to customer expectations.
Analyze service evaluations (inspections) and technician documentation on all field jobs for completeness and action items.

Service Support:

Arrives at customer site or shop ready to complete the task at hand. Reviews the job scope thoroughly, asked questions for clarification, and are properly equipped to complete the job safely and efficiently.
Seeks assistance when needed, through company and vendor contacts. Taps into people and resources to support success and serve customers in keeping with GRL standards and expectations.
Abides by all safety protocols and demonstrates commitment to GRL’s safety culture.
Continuously looks for and suggests improvements to assigned supervisor.

Location and Travel

Based out of the Red Deer office.
Your schedule will be Monday to Friday 8:00am to 4:30pm.

Key Relationships and Interactions

Reports to the Service Coordinator with oversight from the Service Manager & Manager Customer Support
Key Collaborations: Service Department, Product Specialist, Inside Sales, Parts Associate, Alberta Provincial Administrator
Key external interactions: customers, prospective customers

Success Measures

Resource Utilization: Evidence of confidence in working on GRL equipment; uses the resources available to properly and effectively diagnose, troubleshoot, repair, overhaul and maintain the equipment.

Service Orientation: Builds customer confidence, ensures commitments to customers are met, clearly communicates requirements internally; continuously searches for ways to improve customer service.

Customer Satisfaction: Feedback from customers, vendors, and staff is positive and complimentary. Demonstrated pride in workmanship, understands the value provided to customers and thrives on the challenge of the role.

Teamwork: Contributes to the well-being of the team by assisting others when needed and offering constructive suggestions for more efficiently managing workflow and enhancing communication in the workplace.

The Person

The ideal candidate will bring the following:

Technical knowledge of heavy-duty off highway mobile equipment.
Ability to multitask and prioritize tasks as urgency changes.
A Class 5 Driver’s License with clean driver’s abstract; demonstrated experience driving a service truck.
Proven ability to keep an organized and tidy workspace/service truck.
Through voice, email, and instant messages, communicates clearly and professionally to customers and internal staff.
Proficient in or can learn various business software such as Business Central, Signature Service, HubSpot CRM, Microsoft Office (Word, Excel, Outlook, Teams).
Proactive and solution oriented, working with others to solve technical issues, willing to help out where needed.
A “can-do” attitude and ability to work independently and as part of a team.
Willing and able to travel to field locations and work away from home for several days at a time.
Experience working as a Red Seal ticketed HD technician, with customer facing work experience is an asset.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

Company events
Dental care
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Do you have previous experience working in a heavy-duty or mechanical environment?

Experience:

Service writing with a service company: 2 years (preferred)
Customer service: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

red jobs in lacombe, ab

Customer Sales and Service Representative

Class 1 Line Haul Driver

Red Seal Automotive Technician

Dispatch, Logistics & Cross-Border Permits Coordinator

Medical Radiation Technologist

Power Generation Mechanic/Technician - Controls Specialist

Barber/Stylist

Journeyman Heavy Equipment Technician (HET) Mechanic

Journeyman/woman Automotive Technician

Journeyman Heavy Duty Technician

Journeyman/woman Automotive Technician

Journeyman Agricultural Equipment Technician or HET

Journeyperson Plumber

Journeyman Service Truck Technician

Electricians (3-4 year Apprentices & Journeypersons) – Red Deer

HVAC Technician (Lead Install or Service)

Dispatch, Logistics & Cross-Border Permits Coordinator

Dispatch, Logistics & Cross-Border Permits Coordinator

Maintenance Technician/Renovator

HET Journeyman Mechanic

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