Montréal, Qc Customer support specialist Jobs – 889 Openings This Week

Product Development Specialist, Staples Promotional Products
Staples, Inc. —Montréal, QC
- Microsoft Powerpoint
- Bilingual
- Sales
5d
Client Support Specialist
PandaPay —Montréal, QC
- $50,000–$60,000 a year
- 8 hour shift
- Bilingual
- Sales
- Customer service
- Dental care
Quick apply
Customer Experience Specialist I-1116
PIP Global Safety —Laval, QC
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Technical Support Specialist II
Stella-Jones Inc. —Montréal, QC
- Full-time
- Bilingual
- Computer science
- Microsoft Outlook
- Disability insurance
- Dental care
Customer Support Specialist
Medfar —Montréal, QC
- Weekends only
- Hybrid work
- Bilingual
- Customer service
- English
- Paid time off
Quick apply
Entry level support tech
TransWest —Montréal, QC
- $26.00–$27.40 an hour
- Full-time
- Computer Science
- Windows
- Computer networking
Quick apply
7d
Customer Support Specialist
Zeffy —Montréal, QC
- $62,000–$72,000 a year
- Full-time
- Hybrid work
- Bilingual
- English
- Communication skills
Spécialiste principal(e) du soutien produit/Sr Product Support Specialist
ContactPoint360 —Montréal, QC
- $24 an hour
- Full-time
- Hybrid work
- Bilingual
- DevOps
- English
- Dental care
Quick apply
11h
Spécialiste de l'Expérience Client Omnicanale
Le Creuset GmbH —Montréal, QC
- Full-time
- Hybrid work
- Bilingual
- Microsoft Excel
- Customer service
Spécialiste de support à distance - Services Digitaux / Digital Services Remote Support Specialist
Trane Technologies —Laval, QC
- $76,506.66–$106,644.99 a year
- Full-time
- Math
- Travel
- In-person
Customer Service Specialist
Techo-Bloc —Saint-Hubert, QC
- $62,500–$72,500 a year
- Full-time
- Bilingual
- Microsoft Word
- CRM software
- Employee assistance program
Quick apply
Coordination financière des clubs et des services / Clubs & Services Finance Coordinator
Students' Society of McGill University —Montréal, QC
- $45,000–$50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
- Dental care
- Tuition reimbursement
Quick apply
8d
Spécialiste du soutien produit - Product Support Specialist
ContactPoint 360 —Montréal, QC
- $20 an hour
- Full-time
- Bilingual
- English
- Continuous improvement
- Dental care
- Paid time off
Quick apply
5d
Virtual Investment & Personal Banking Specialist
Scotiabank —Montréal, QC
- Monday to Friday
- Remote
- Bilingual
- Sales
- English
Events & Experience Specialist
Confidential —Montréal, QC
- $58,000 a year
- Morning shift
- Bilingual
- Serving
- Hospitality
- Dental care
- Paid time off
Quick apply
Quotation Specialist
Confidentiel —Montréal, QC
- Full-time
- Sales
- Analysis skills
- In-person
Quick apply
5d
Customer Success & Support Specialist (Bilingual: English and French)
Master Your Rush (MYR POS) —Montréal, QC
- From $50,000 a year
- Weekends as needed
- Hybrid work
- Bilingual
- Hospitality
- Customer service
- Dental care
- Paid time off
Quick apply
5d
LRH Réceptionniste et soutien aux opérations / Receptionist and Operations support
Crowe BGK —Westmount, QC
- Immediate opening
- Bilingual
- English
- Organizational skills
Quick apply
13d
Customer Service Supervisor
SelectBlinds Canada L.P. —Montréal, QC
- Weekends as needed
- Hybrid work
- Bilingual
- Customer service
- English
- Dental care
Quick apply
1d
Gestionnaire d'immeuble & relation locataire en Immobilier
Immobilier Montreal —Montréal, QC
- $60,000–$250,000 a year
- Full-time
- Customer service
- English
- In-person
- Paid time off
Quick apply
7d

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customer support specialist jobs near montréal, qc

Product Development Specialist, Staples Promotional Products

Staples, Inc. -
Montréal, QC

Apply Now

Job details

5 days ago

Qualifications

Microsoft Powerpoint
Bilingual
French
Sales support
Sourcing
Pricing
Sage
Sales
English
Bachelor's
Product development
Organizational skills

Full job description

Staples is business to business. You’re what binds us together.

While you may know Staples as the world’s leading office supply company, Staples Promotional Products – a division of Staples – is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!

The Product Development Specialist supports Customers and Account Managers with tailored product sourcing and the creation of custom-quotes for branded promotional merchandise. The Product Development Specialist interacts directly with Customers, Account Managers and Vendors to source/select unique and fitting promotional merchandise items and ensure that all items on the quote are within customer brand guidelines, sourced from preferred vendor channels, meet customer-compliance requirements, and are within margin/profitability guidelines. The Product Development Specialist is a promotional merchandise product and customer-brand expert, specializing in tailored/custom product solutions to meet and exceed customer requests. The Product Development Specialist also ensures that ideation and source/quote activities are executed in a timely fashion in order to meet/exceed customer event timelines

What You’ll Be Doing:

Partner closely with Account Managers, customers, and vendors to support promotional merchandise sourcing and quoting needs
Manage and expand customer relationships through timely, accurate source/quote activities
Generate promotional merchandise quotes using systems and formats such as Bridge, Linc, SAGE, PPT, and email
Source promotional products from preferred domestic and overseas vendors, ensuring 80%+ preferred/partner vendor usage
Respond promptly to customer and Account Manager quote requests in accordance with SLA requirements
Handle incoming simple/transactional quote requests under $5,000 independently; manage quotes over $5,000 with Account Manager approval
Ensure all quotes align with margin and profitability guidelines and departmental targets
Maintain accountability for team margin performance and preferred vendor usage metrics
Research products, pricing, and market trends to deliver competitive, profitable quotes
Proactively present creative product sourcing ideas aligned to customer marketing objectives, events, or sponsorships
Advise customers on best product solutions and recommend custom options when appropriate
Maintain accurate records of quote activity and follow-up actions in designated systems
Submit complete, clean order requests to the Special Order Team for order entry
Attend client calls and product/vendor tradeshows (local and out-of-town as required)
Collaborate with sales and support teams to resolve inquiries, issues, and customer complaints
Contribute to team success through participation in sales meetings, sharing best practices, product ideas, and success stories

What You Bring to the Table:

Strong ability to interact directly with Account Managers, customers, and vendor partners
Deep understanding of customer brand guidelines to ensure accurate and expedited quotes
Proven ability to maintain and grow margins while meeting revenue goals
Knowledge of promotional merchandise sourcing, pricing, and vendor ecosystems
Experience ensuring customer satisfaction through cross-functional collaboration
Ability to manage multiple quote requests while maintaining accuracy and responsiveness
Creative, consultative mindset with the ability to exceed customer expectations
Strong organizational skills, including tracking quote activities and follow-ups
Customer-focused approach with a solid understanding of client business needs and operational requirements
Commitment to staying current on new products, trends, and best practices in promotional merchandise

What’s Needed- Basic Qualifications:

2+ years of related experience in sales support, sourcing, product development, or promotional merchandise

What’s Needed- Preferred Qualifications:

Bachelor’s Degree or equivalent experience
Bilingual capabilities in English/French
Experience within promotional products, custom merchandise, or branded solutions
Familiarity with preferred vendor programs and compliance standards
Experience supporting revenue growth and margin performance goals
Willingness to attend product or vendor tradeshows as required

We Offer:

Inclusive culture with associate-led Business Resource Groups
Vacation Allotment and Holiday Schedule
Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Apply Now

Refine Your Search

customer support specialist jobs in montréal, qc

Product Development Specialist, Staples Promotional Products

Client Support Specialist

Customer Experience Specialist I-1116

Technical Support Specialist II

Customer Support Specialist

Entry level support tech

Customer Support Specialist

Spécialiste principal(e) du soutien produit/Sr Product Support Specialist

Spécialiste de l'Expérience Client Omnicanale

Spécialiste de support à distance - Services Digitaux / Digital Services Remote Support Specialist

Customer Service Specialist

Coordination financière des clubs et des services / Clubs & Services Finance Coordinator

Spécialiste du soutien produit - Product Support Specialist

Virtual Investment & Personal Banking Specialist

Events & Experience Specialist

Quotation Specialist

Customer Success & Support Specialist (Bilingual: English and French)

LRH Réceptionniste et soutien aux opérations / Receptionist and Operations support

Customer Service Supervisor

Gestionnaire d'immeuble & relation locataire en Immobilier

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