Ballenas Housing Society (Ballenas) is a non-profit charitable organization who develops and operates inclusive housing communities appropriate to supporting tenants in achieving and maintaining stability and wellbeing. Visit https://ballenas.ca for more information.
We’re looking for an accomplished human resource professional to provide effective leadership and ensure that human resources services are delivered in a responsible, efficient, ethical and sustainable manner. As a key member of the senior management team, the successful candidate will lead staff and advance organizational priorities while fostering a respectful, inclusive, and high‑performing workplace. The Director serves as a trusted advisor to the CEO and builds relationships by working collaboratively with managers to ensure consistency and compliance with legislative and legal requirements.
DIRECTOR OF HUMAN RESOURCES AND OPERATION SERVICES
Job Summary - Reporting to the Chief Executive Officer (CEO), and in accordance with Ballenas Housing Society (Ballenas) mission, strategic direction, principles and policies, this position is a member of the senior management team and is responsible for Human Resources functions and providing leadership and support to Housing Operations, Maintenance Operations, and Business Operations.
Key Responsibilities
Manage the day-to-day human resources management functions either directly or through delegation including recruitment and onboarding, talent management, training, annual performance evaluation, performance management, attendance management; develop job descriptions; conduct workplace investigations; provide recommendations to CEO on compensation; manage WorkSafeBC claims processes, develop and lead safety and wellness; manage group benefits; and serve as a management representative on the Joint Occupational Health and Safety Committee.
Provide leadership, support and advice to operational divisions (housing, maintenance, and business) to determine organization priorities affecting Ballenas; ensure productivity and efficient delivery of services; actively engage managers on issues related to labour or legal matters; recommend solutions to cross-functional issues; foster a customer-centric culture that is responsive and service oriented.
Develop and implement policies and procedures; provide interpretation on policies; ensure compliance with relevant regulations, legislation, and any licensing requirements; work with leadership to develop and maintain emergency response planning and continuity processes
Maintain BC Societies registry information updates; complete annual reports; complete BC Housing related questionnaires required for funding; review and improve administrative efficiencies; conduct research on a variety of diverse and complex issues; participate in long-term strategic planning and implementation; attend and participate in Board meetings as required; assist the CEO in the completion of his/her duties as necessary.
Develop budgets for assigned areas of responsibility and monitor performance; ensure operational divisions are operating within annual budgets and purchasing policies; provide advice and support to division managers.
Represent Ballenas to agencies and stakeholders, conveying complex financial information in an understandable, clear and accurate manner, both verbally and in writing as required.
Perform additional duties as necessary and directed by the CEO.
REQUIRED QUALIFICATIONS
Education / Experience
· Degree in Business Administration or Public Administration with a focus in human resources and leadership, or a related field.
· Certified Human Resource Professional (CHRP) is an asset.
· A minimum of five (5) years of demonstrated and relevant experience in senior manager position including supervisory skills, preferably in a non-profit setting.
· Demonstrated experience working with vulnerable populations including seniors and persons with varying abilities
OR an equivalent combination of relevant education and work experience
Knowledge
· Extensive knowledge of accepted administration principles, specifically in a non-profit setting including regulations, legislation and policies pertaining to the Societies Act and Societies Regulation, BC Employment Standards Act, BC Labour Code, Freedom of Information and Protection of Privacy Act, Residential Tenancy Act, and related statutes, laws, regulations.
· Thorough knowledge of contract management, common law and legal principles
· Thorough knowledge of WorksafeBC legislation and requirements, safe work requirements, and best practices.
Skills / Abilities
· Lead, coach, and motivate staff.
· Effectively plan and manage a multi-function department
· Exceptional interpersonal, communication, presentation, facilitation, negotiation, problem solving, decision making, leadership and general management skills
· Interpersonal communication skills both oral and written; analytical, organizational, problem solving and conflict management abilities
· Interact effectively with staff, verbally and in writing, and act with tact and diplomacy
· Make sound judgments and decisions in keeping with management’s strategic objectives and customer (internal/external) service philosophies.
· Multitask, meet competing deadlines and successfully meet complex challenges through strong organizational and human resource management skills
· Interpret and provide sound guidance on a variety of complex legislative and human resources issues.
· Compile complex and concise technical reports in an understandable manner
· Recognize and identify ‘red flags’ and recommendation solutions
· Maintain confidentiality and protect sensitive information
· Strong computer skills in Microsoft Office; HRIS programs
Other Requirements
o Passing a Criminal Record/Vulnerable Sector Check every three (3) years
o Valid Class 5 B.C. DL with clean Driver’s Abstract; plus access to personal vehicle
Must have permanent resident status
The above statement is a general description of the functions of this position and is not a detailed description of all job duties.
Job Types: Full-time, Permanent
Pay: $91,456.00-$102,934.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Must be familiar with BC legislation and regulations for BC Employment Standards Act, Workers Compensation Act and Human Rights Code
- Applicants must have permanent resident status
Education:
- Bachelor's Degree (required)
Experience:
- Human resources: 5 years (required)
Work Location: In person
