Niagara Falls, On Guest service Jobs – 266 Openings This Week

Executive Assistant/Manager on Duty
Westridge HR —Niagara Falls, ON
- $55,000–$70,000 a year
- Weekends as needed
- Hospitality
- Customer service
- Hotel
- Dental care
- Employee assistance program
Quick apply
Guest Service Agent - Marriott on the Falls
Marriott on the Falls —Niagara Falls, ON
- $18.20–$18.58 an hour
- Weekends as needed
- Customer service
- Hotel
- Front desk
- Dental care
Quick apply
Room Attendant/Housekeeper - Marriott Fallsview Hotel & Spa
Canadian Niagara Hotels —Niagara Falls, ON
- $19.00–$19.93 an hour
- Weekends as needed
- Hospitality
- Hotel
- Cleaning
- Dental care
Quick apply
9d
Tour Guide
See Sight Tours —Niagara Falls, ON
- $17.60–$18.50 an hour
- Temporary
- In-person
- Communication skills
- Flexible schedule
Quick apply
Hostess/Host - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Ontario
- $17 an hour
- Temporary
- Serving
- Hospitality
- Customer service
- Store discount
Quick apply
Winery Retail & Tasting Bar Server
AMO Winery —Niagara-on-the-Lake, ON
- From $18 an hour
- Part-time
- Serving
- Bar
- Sales
- Store discount
Quick apply
1d
Seasonal Server (Thirsty Bear Kitchen & Bar) Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- $15 an hour
- Weekends as needed
- Microsoft Word
- Serving
- Bar
- Store discount
Quick apply
Front of House Manager
43 North Restaurant Group —Ridgeway, ON
- From $52,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Dental care
- Paid time off
Quick apply
Bartender
Bridgewater Brewery —Welland, ON
- From $18.60 an hour
- Part-time
- Serving
- Bar
- Inventory management
- Flexible schedule
Quick apply
12d
Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- From $15 an hour
- Temporary
- Serving
- Hospitality
- Bar
- Store discount
Quick apply
Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Ontario
- $15 an hour
- Temporary
- Serving
- Hospitality
- Bar
Quick apply
Breakfast Manager
Fallsview Group —Niagara Falls, ON
- From $45,000 a year
- Weekends as needed
- Hospitality
- Restaurant management
- Hotel
- Dental care
Quick apply
IHOP FOH Supervisor
IHOP Fallsview —Niagara Falls, ON
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Computer skills
Quick apply
Floor Manager
Fallsview Group —Niagara Falls, ON
- $56,000 a year
- Weekends as needed
- Customer service
- Restaurant management
- Hotel
- Dental care
Quick apply
Bartender - Lobby Bar
Fallsview Group —Niagara Falls, ON
- $17.60 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
Housekeeper/Room Attendant
Killarney Mountain Lodge —Ontario
- $17.60 an hour
- Full-time
- Hospitality
- Hotel
- High school diploma or GED
Quick apply
Group Housing Coordinator
Canadian Niagara Hotels —Niagara Falls, ON
- $19–$20 an hour
- Part-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Dental care
Quick apply
Restaurant Manager
Fallsview Group —Niagara Falls, ON
- From $50,000 a year
- Full-time
- Hospitality
- Restaurant management
- Hotel
- Dental care
Quick apply
Food and Beverage Attendant - Terrace Food Court
Canadian Niagara Hotels —Niagara Falls, ON
- $17.60 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Dental care
Quick apply
Guest Service Agent/ Night Auditor- Skyline Hotel
Canadian Niagara Hotels —Niagara Falls, ON
- $18.20 an hour
- Part-time
- Basic math
- Hotel
- Front desk
- Dental care
Quick apply
3d

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guest service jobs near niagara falls, on

Executive Assistant/Manager on Duty

Westridge HR -
Niagara Falls, ON

Quick apply

Job details

Full-time
$55,000–$70,000 a year

Qualifications

Hospitality
Business Management
Customer service
Supervising experience
Bachelor's
Hospitality Management
Business management
Business
Communication skills
Hotel experience
Time management

Full job description

Position Summary:The Executive Assistant / Manager on Duty provides direct administrative and operational support to the General Manager while also assuming leadership of the hotel in the absence of senior management. This role is responsible for ensuring efficient day-to-day operations, supporting team members, and maintaining high standards of guest service and compliance with hotel policies and procedures.

Key Responsibilities:

Executive Assistant Duties:

Provide administrative support to the general manager, including calendar management, meeting coordination, and correspondence
Prepare reports, presentations, and internal communications as required
Maintain accurate records, files, and documentation related to hotel operations
Assist with project coordination, departmental follow-ups, and execution of operational initiatives
Handle confidential and sensitive information with discretion and professionalism
Support recruitment, onboarding, and hr-related administrative tasks as needed
Liaise with department heads to ensure alignment on priorities and deadlines

Manager on Duty Responsibilities:

Act as the primary point of contact and decision-maker in the absence of the general manager and department leaders
Oversee daily hotel operations to ensure smooth and efficient service across all departments
Respond to guest concerns, complaints, and escalations in a timely and professional manner
Ensure all hotel policies, procedures, and brand standards are followed and consistently enforced
Monitor staff performance, provide guidance, and support team members as needed
Address operational challenges and make sound decisions in a fast-paced environment
Ensure a safe, secure, and well-maintained environment for guests and staff

Leadership & Team Support:

Provide leadership, direction, and support to team members across departments
Promote a positive workplace culture focused on teamwork, accountability, and guest satisfaction
Assist with training, coaching, and development of staff
Communicate effectively with all departments to ensure operational alignment

Qualifications & Skills:

Previous experience in hotel operations, hospitality management, or a similar leadership role
University degree in a business management program preferred
Strong understanding of hotel policies, procedures, and service standards
Excellent organizational, multitasking, and time management skills
Strong problem-solving and decision-making abilities
Professional communication and interpersonal skills
Ability to work flexible hours, including evenings, weekends, and holidays as required

This role is ideal for a highly organized, adaptable, and service-oriented professional who thrives in both administrative and operational leadership capacities.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we are committed to providing an inclusive and accessible recruitment process. Accommodations are available at all stages of the hiring process upon request for candidates with disabilities. Please contact us if you require accommodation, and we will work with you to meet your needs.

We may use artificial intelligence (AI) tools to support aspects of the recruitment and screening process. These tools are used to assist in evaluating applications in a fair and consistent manner and do not replace human decision-making. All hiring decisions are ultimately made by our management team.

Job Type: Full-time

Pay: $55,000.00-$70,000.00 per year

Benefits:

Dental care
Employee assistance program
Extended health care
On-site parking
Vision care

Education:

Bachelor's Degree (required)

Experience:

Hotel Management: 3 years (required)
Administration/Executive Assistant: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

guest service jobs in niagara falls, on

Executive Assistant/Manager on Duty

Guest Service Agent - Marriott on the Falls

Room Attendant/Housekeeper - Marriott Fallsview Hotel & Spa

Tour Guide

Hostess/Host - Relocate to Waterton, Alberta (Seasonal)

Winery Retail & Tasting Bar Server

Seasonal Server (Thirsty Bear Kitchen & Bar) Relocate to Waterton, AB

Front of House Manager

Bartender

Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB

Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB

Breakfast Manager

IHOP FOH Supervisor

Floor Manager

Bartender - Lobby Bar

Housekeeper/Room Attendant

Group Housing Coordinator

Restaurant Manager

Food and Beverage Attendant - Terrace Food Court

Guest Service Agent/ Night Auditor- Skyline Hotel

I want to receive the latest job alerts for guest service in niagara falls, on

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