Team Leader, Contracting
Foresters Financial Services, Inc. —Toronto, ON
- $65,000–$95,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
14d
Insurance Account Manager, Personal Lines (In-Person Service)
NFP Corp —Timmins, ON
- $40,408.43–$77,433.57 a year
- Full-time
- Bilingual
- English
- Presentation skills
Quick apply
Hardscape Team Leader
Wentworth Landscapes & Construction —Picton, ON
- $30–$40 an hour
- Full-time
- Heavy lifting
- Customer service
- High school diploma or GED
- Disability insurance
- Dental care
Quick apply
11d
Insurance Account Manager, Personal Lines
NFP Corp —Greater Sudbury, ON
- $55,000–$70,000 a year
- Full-time
- Hybrid work
- Bilingual
- Sales
- English
- Wellness program
- Disability insurance
Quick apply
310T Coach Mechanic - Mississauga
Prevost Canada —Mississauga, ON
- $40–$45 an hour
- HVAC
- Mechanical knowledge
Senior Accountant
WorkHorse Labour Inc. —London, ON
- $75,000–$95,000 a year
- Full-time
- CAD
- Accounting
- QuickBooks
- Dental care
- Vision care
Quick apply
Sr. Client Manager, Private Client / VIP / High-Net Worth
NFP Corp —Toronto, ON
- $70,000–$85,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Presentation skills
Quick apply
VP, Group Benefit Services
NFP Corp —Kitchener, ON
- $140,000–$160,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Organizational skills
- Leadership
Quick apply
Sales and Leasing Consultant
Fraser Ford Sales Cobourg —Cobourg, ON
- $65,000–$120,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Store discount
- Wellness program
Quick apply
Director of Finance (Finance Controller)
Confidential —Vaughan, ON
- $120,000–$140,000 a year
- Full-time
- Hospitality
- ERP systems
- Finance
- Disability insurance
- Dental care
Quick apply
Associate Dentist
Huron Dental Group —Sarnia, ON
- Full-time
- Communication skills
- Dental care
- Life insurance
Quick apply
Associate Dentist
Huron Dental Group —Sarnia, ON
- Full-time
- Communication skills
- Dental care
- Life insurance
Quick apply
Training & Quality Control Manager (RIBO Licensed) - Personal Insurance Brokerage
YOUNGS INSURANCE BROKERS INC. —Niagara Falls, ON
- $65,000–$80,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Dental care
- Paid time off
Quick apply
Automotive Licensed Technician
Cambridge Ford —Cambridge, ON
- $36.50–$54.00 an hour
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
- Store discount
- Disability insurance
Quick apply
Maintenance Supervisor (Electrical or Mechanical)
Tenaris —Sault Ste. Marie, ON
- $93,000–$117,000 a year
- Full-time
- Schematics
- Maintenance
- Supervising experience
- Wellness program
- Disability insurance
Quick apply
7d
Commercial Finance Manager - GTN
Masco Canada —St. Thomas, ON
- $67,900–$106,590 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Profit sharing
- Dental care
HVAC Technician (Service or Install)
M&K Heating & Air Conditioning —London, ON
- $28–$40 an hour
- Full-time
- Customer service
- HVAC
- Disability insurance
- Dental care
Quick apply
Quality Team Leader
Theta TTS Inc —Barrie, ON
- $51,000–$58,000 a year
- Full-time
- In-person
- Profit sharing
- Wellness program
Quick apply
Director of Sales
Allied Technical Services Inc —Scarborough, ON
- $100,000–$230,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Dental care
- Paid time off
Quick apply
Electrical Supervisor
Tenaris —Sault Ste. Marie, ON
- $93,000–$129,000 a year
- 8 hour shift
- Schematics
- Engineering
- Maintenance
- Wellness program
- Dental care
Quick apply
8d

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insurance team leader jobs near ontario

Team Leader, Contracting

Foresters Financial Services, Inc. -
Toronto, ON

Apply Now

Job details

Full-time
$65,000–$95,000 a year
14 days ago

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
Analysis skills
Leadership
Communication skills

Full job description

Career Opportunity

Role Title

Team Leader, Contracting

Purpose of role

As a member of the Insurance Operations Team, the Team Leader, Contracting, is a subject matter expert and is accountable for achieving the required business results through effective process, workflow, and quality management. The Team Leader will ensure a consistent and exceptional service experience for internal and external customers by ensuring the front-line employees are motivated, coached, and skilled to meet the department’s performance targets. The Team Leader will play a key role in supporting the implementation of major change initiatives.

Job Description

Key Responsibilities

Build, manage, and sustain a high performing production and inbound call center team, ensuring that service and quality objectives are being attained and maintained on a consistent basis
Ensure team members are trained and fully competent in all the required functions and company approved technologies and tools to effectively assist, support, and resolve all customer inquiries
Manage workflow ensuring SLA and quality standards are achieved
Provide leadership, coaching, and mentoring to the staff to develop their competencies and position them for success
Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level
Support a positive, motivating work environment that values the people and encourages participation, creativity, learning, and accountability
Consistently display the knowledge, skills, behaviors and attitudes reflective of a high performing business unit with a diverse workforce
Initiate and implement process recommendations, with appropriate approvals. Act as a change sponsor to ensure successful implementation of new processes, procedures, systems, etc. Facilitate feedback from team members to one-up Manager
Proactively support the Leadership Team with required reports, summaries, investigations, feedback, and potential challenges. Effectively liaise and negotiate with other business units to resolve and enhance customer service expectations and business deliverables
Collaborate with other leaders and staff to ensure that all functions are fully integrated and are in accordance with the Company’s goals and objectives, ensuring that all SLA’s are met and/or exceeded, and to resolve issues and challenges

Key Qualifications

Education: Minimum Required - Post Secondary or equivalent field experience
Experience: Minimum Required - Minimum 2 years of progressive leadership experience, preferably within the insurance / financial services industry
Strong people leadership skills with the proven ability to coach and mentor front line employees and to create high performing teams through effective employee selection, motivation, and performance management techniques / programs
In depth product, system, and regulatory knowledge with proven ability to adapt and implement on-going changes, ensuring seamless transition to the customer
Strong sense of personal accountability, mature judgment, confidence, and flexibility. Ability to exercise independent discretion at all times
Well-developed and creative problem solving and analytical skills to identify and report on team’s progress, business trends, initiatives, customer and employee issues, including the ability to identify problems in their early stages and solve by analyzing options and developing alternative solutions
Must have the initiative and ability to look for and champion improvement opportunities. Adaptable to on-going change and lead by example
A “take charge” attitude along with the ability to self-manage workload and priorities in a changing and evolving environment. This includes effective time management, multi-tasking, and prioritizing skills
Demonstrated ability to prioritize own work and work of others; can work effectively under pressure and time constraints within a fast-paced environment
Exceptional customer service orientation
Advanced verbal, written, and interpersonal communication skills required to effectively communicate with all levels of employees and customers
Understand the implications of data input, content, and quality to all systems, departments, and end customers
Takes initiative to increase knowledge of Foresters Financial business and how own job contributes to our corporate and departmental objectives. Applies this knowledge to be productive and successful
Advanced level proficiency with computer applications (Microsoft Office, Word, Excel)
Knowledge of PMACS and PMACS web systems would be an asset
Ability to work within the hours of Insurance Operations (8:00am – 6:00 pm)
Must be available to work statutory holidays to support our US customers
Must be willing to work extended hours, evenings, and weekends during peak periods as required to support changing conditions, customer demand, and business needs

#LI-Hybrid

Salary Range:

$65,000.00 - $95,000.00

The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.

Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role.

Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves.

Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email [email protected] in advance of your appointment.

Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.

Apply Now

Refine Your Search

insurance team leader jobs in ontario

Team Leader, Contracting

Insurance Account Manager, Personal Lines (In-Person Service)

Hardscape Team Leader

Insurance Account Manager, Personal Lines

310T Coach Mechanic - Mississauga

Senior Accountant

Sr. Client Manager, Private Client / VIP / High-Net Worth

VP, Group Benefit Services

Sales and Leasing Consultant

Director of Finance (Finance Controller)

Associate Dentist

Associate Dentist

Training & Quality Control Manager (RIBO Licensed) - Personal Insurance Brokerage

Automotive Licensed Technician

Maintenance Supervisor (Electrical or Mechanical)

Commercial Finance Manager - GTN

HVAC Technician (Service or Install)

Quality Team Leader

Director of Sales

Electrical Supervisor

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