Orleans, On Service desk support Jobs – 138 Openings This Week

Customer Service Coordinator
Services Financiers Affiliés / Affiliated Financial Services —Gatineau, QC
- $45,000–$50,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
4d
Mortgage Agent
Blue Pearl Mortgage Group —Ontario
- $80,000–$150,000 a year
- Full-time
- Remote
- Bilingual
- Customer service
- English
- Work from home
Quick apply
Dental Administrator
Constitution Dental —Ottawa, ON
- $26–$32 an hour
- Full-time
- Microsoft Word
- In-person
- Medical terminology
- Dental care
Quick apply
5d
Dental Administrator
Constitution Dental —Ottawa, ON
- $26–$32 an hour
- Full-time
- Microsoft Word
- In-person
- Medical terminology
- Dental care
Quick apply
5d
FSRA-licensed Mortgage Agent/Broker (Full/part time)
Mortgage Outlet —Ontario
- $500–$300,000 a year
- Remote
- Customer service
- English
- Financial services
- Work from home
- Flexible schedule
Quick apply
Company-Provided Leads for Licensed Realtors
Feely Group —Ottawa, ON
- $50,000–$300,000 a year
- Part-time
- Bilingual
- Sales
- Customer service
- Flexible schedule
Quick apply
Assistant Manager
Access Storage —Orleans, ON
- From $18.25 an hour
- Weekends as needed
- Hospitality
- Sales
- Customer service
Quick apply
1d
Real Estate Sales Representative OREB - High Volume + Leads
One Percent Realty Ltd. —Ottawa, ON
- Up to $400,000 a year
- Part-time
- Bilingual
- Customer service
- Administrative experience
Quick apply
Senior Manager, Technology Services
Commissionaires —Nepean, ON
- $110,000–$134,000 a year
- Full-time
- Bilingual
- Azure
- Management
- Dental care
- Paid time off
Quick apply
13d
Projects & Facilities Coordinator
The Taggart Group of Companies —Ottawa, ON
- $55,000–$65,000 a year
- Overtime
- Hybrid work
- Bilingual
- English
- Microsoft Office
12d
Clinic Admin Physio Clinic
Back on Track Physiotherapy —Rockland, ON
- From $19.50 an hour
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
1d
Bookkeeper (Maternity Leave Contract)
Fix Auto Nepean o/b Nordic Collision —Ottawa, ON
- $20 an hour
- Temporary
- Microsoft Excel
- Customer service
- English
Quick apply
Commercial Sales Manager
Drake International Inc —Ottawa, ON
- $75,000–$95,000 a year
- Remote
- Bilingual
- English
- Business development
Quick apply
4d
Operations Specialist
Harry Rosen Inc. —Ottawa, ON
- $20–$21 an hour
- Full-time
- Inventory management
- Merchandising
- Communication skills
Quick apply
Service Desk Administrator 1
Convergence Networks —Ottawa, ON
- $50,000–$55,000 a year
- Weekends as needed
- Azure
- Windows
- Microsoft Office
- Dental care
- Vision care
Technical Support Analyst
Canadian Commercial Corporation —Ottawa, ON
- $74,063–$87,936 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Windows
- Employee assistance program
7d
ITSM Support Analyst
RJR Innovations —Ottawa, ON
- $40,000–$60,000 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- No university degree
Receptionist
Stantec —Ottawa, ON
- $41,100–$55,500 a year
- Temporary
- Bilingual
- Customer service
- English
- Wellness program
- Employee stock purchase plan
11d
Service Desk Analyst
Infosys —Ottawa, ON
- $42,642–$52,118 a year
- Bilingual
- Customer service
- Engineering
Quick apply
4d
Care Coordinator
Lifemark Health Group —Ottawa, ON
- $17.60–$22.31 an hour
- Part-time
- Customer service
- High school diploma or GED
- Data entry
Quick apply

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service desk support jobs near orleans, on

Customer Service Coordinator

Services Financiers Affiliés / Affiliated Financial Services
Gatineau, QC

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Job details

Full-time
$45,000–$50,000 a year
4 days ago

Qualifications

Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
Salesforce
English
Microsoft Office
Accounting
Organizational skills
Communication skills
Time management

Full job description

Affiliated Financial Services Inc. (AFS)About UsAffiliated Financial Services (AFS) is one of Canada's leading commercial equipment finance brokerages. We partner with multiple lending institutions across Canada to deliver customized financing solutions to businesses across a wide range of industries.Our Customer Service team is dedicated to providing exceptional support to brokers, customers, vendors, and lending partners throughout the life of each lease and loan. We pride ourselves on delivering responsive, professional service while building lasting relationships.Position SummaryThe Customer Service Coordinator serves as the primary point of contact for brokers, customers, vendors, and lending partners after funding. This role is responsible for managing customer inquiries, coordinating servicing requests with multiple lending partners, resolving issues efficiently, and ensuring an exceptional customer experience.Success in this role requires outstanding communication skills, strong organizational abilities, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Key ResponsibilitiesCustomer & Broker Support

Deliver exceptional customer service by phone and email to brokers, customers, vendors, and lending partners.
Respond promptly and professionally to inquiries regarding leases, loans, payments, documentation, insurance, and account servicing.
Act as the primary servicing contact for assigned brokers.
Build and maintain strong relationships while providing timely follow-up and issue resolution.
Escalate complex matters appropriately while maintaining ownership of the customer experience.

Lender Coordination

Liaise daily with multiple lending partners to facilitate servicing requests.
Coordinate and follow up on:
Payout statements
Payment changes
Contract amendments
Lease assumptions
Insurance updates
Account corrections
General servicing requests
Monitor outstanding requests to ensure lender service level expectations are met.

Account Administration

Maintain accurate customer and contract information in Salesforce and Zoho Desk.
Create, manage, and resolve customer service tickets through Zoho Desk.
Document all customer interactions and servicing activities.
Assist with reporting, file maintenance, and administrative projects.
Ensure all records remain complete, accurate, and up to date.

Internal Collaboration

Work closely with the Credit, Documentation, Funding, and Accounting teams to ensure a seamless customer experience.
Communicate updates to brokers and customers throughout the servicing process.
Assist with special projects and process improvements aimed at enhancing operational efficiency and customer satisfaction.

Problem Resolution

Investigate and resolve customer concerns professionally and efficiently.
Identify root causes of recurring issues and recommend process improvements.
Balance multiple priorities while maintaining exceptional service standards.

QualificationsRequired

Fluent in both English and French (written and spoken)
Minimum 1 year of customer service experience.
Experience in equipment finance, leasing, commercial lending, banking, or financial services is strongly preferred.
Excellent verbal and written communication skills.
Strong organizational, time management, and problem-solving abilities.
Ability to prioritize multiple tasks in a fast-paced environment.
High attention to detail and accuracy.
Strong customer-focused mindset with a professional and positive attitude.

Technical Skills

Proficient in Microsoft Office (Outlook, Excel, Word, Teams).
Experience using Salesforce CRM is an asset
Experience using Zoho Desk or other customer ticketing/help desk platforms is an asset
Ability to quickly learn new software and internal systems.

What Makes You SuccessfulYou are someone who:

Enjoys helping people and building strong relationships.
Thrives in a fast-paced, team-oriented environment.
Is highly organized and detail-oriented.
Communicates confidently with customers, brokers, vendors, and lending partners.
Can manage multiple priorities while maintaining accuracy.
Is proactive, resourceful, and solution-oriented.
Takes ownership of issues through to resolution.
Works well independently and collaboratively.

Why Join Affiliated Financial Services?At AFS, you'll join one of Canada's leading commercial equipment finance brokerages and work alongside an experienced, supportive team. Every day offers new opportunities to learn, collaborate, and make a meaningful impact while supporting a nationwide network of brokers and lending partners.We offer:

Competitive salary
Comprehensive group benefits
Paid vacation
Ongoing training and professional development
Career advancement opportunities
Collaborative and supportive team culture
Exposure to a wide network of Canada's leading commercial lenders

Rémunération : 45 000,00$ à 50 000,00$ par an

Avantages :

Assurance Dentaire
Assurance Invalidité
Assurance Maladie Complémentaire
Congés payés
Gym sur place
Stationnement sur place
Tenue Décontractée

Lieu du poste : En présentiel

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Refine Your Search

service desk support jobs in orleans, on

Customer Service Coordinator

Mortgage Agent

Dental Administrator

Dental Administrator

FSRA-licensed Mortgage Agent/Broker (Full/part time)

Company-Provided Leads for Licensed Realtors

Assistant Manager

Real Estate Sales Representative OREB - High Volume + Leads

Senior Manager, Technology Services

Projects & Facilities Coordinator

Clinic Admin Physio Clinic

Bookkeeper (Maternity Leave Contract)

Commercial Sales Manager

Operations Specialist

Service Desk Administrator 1

Technical Support Analyst

ITSM Support Analyst

Receptionist

Service Desk Analyst

Care Coordinator

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