Service Manager
Bosch Truck Group Inc. —Calgary, AB
- Full-time
- Mechanic experience
- Sales
- Customer service
Quick apply
4d
Bilingual Vehicle Maintenance Technician
Jim Pattison Lease —Calgary, AB
- Full-time
- Bilingual
- Computer science
- Mechanic experience
- Store discount
- Disability insurance
Quick apply
Senior Graphic Designer
GrowME Marketing —Calgary, AB
- Full-time
- In-person
- AI
- Marketing
Quick apply
Automotive Service Advisor
Mount Pleasant Auto Service —Calgary, AB
- $40,000–$70,000 a year
- Full-time
- Sales
- Customer service
- Basic math
- Dental care
- Vision care
Quick apply
11d
Service Advisor
OK Tire —Calgary, AB
- $24–$28 an hour
- Full-time
- Sales
- Customer service
- In-person
- Store discount
- Flexible schedule
Quick apply
1d
Internal Service Advisor
Kaizen Automotive Group —Calgary, AB
- $36,000–$72,000 a year
- Full-time
- Organizational skills
- Communication skills
- Disability insurance
- Dental care
6h
Service Advisor
Kaizen Automotive Group —Calgary, AB
- $60,000–$80,000 a year
- Full-time
- Customer service
- Organizational skills
- Disability insurance
- Dental care
Senior Service Advisor
Martin Motor Sports —Calgary, AB
- $33–$35 an hour
- Full-time
- Organizational skills
- In-person
- Leadership
- Store discount
- Disability insurance
Quick apply
11d
Service Advisor
Edmonton Kenworth —Calgary, AB
- Full-time
- Management
- High school diploma or GED
- Organizational skills
- Store discount
- Disability insurance
Quick apply
3d
Estimator - ACX Airdrie
AutoCanada Inc. —Airdrie, AB
- $65,000–$80,000 a year
- Immediate opening
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
Quick apply
3d
!!Automotive Service Advisor!!
Central Auto Care —Calgary, AB
- $6,000–$10,000 a month
- Full-time
- Management
- Customer service
- High school diploma or GED
- Store discount
- Dental care
Quick apply
Manager of Proposals
TRI Innovations —Calgary, AB
- Full-time
- Hybrid work
- Marketing
- Writing skills
- Engineering
- Dental care
- Vision care
Quick apply
10d
Service Administrator – One-Year Maternity Leave Contract
Brasso Nissan —Calgary, AB
- $17–$22 an hour
- Full-time
- Customer service
- Administrative experience
- In-person
- Store discount
- Disability insurance
Quick apply
3d
TruckServe Coordinator
Holman —Calgary, AB
- $69,090–$98,450 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Hail Estimator - DCCHail Canada
AutoCanada Inc. —Calgary, AB
- $60,000–$70,000 a year
- Immediate opening
- Travel
- Communication skills
Quick apply
14h
Internal Service Advisor
Confidential —Calgary, AB
- $50,000–$60,000 a year
- Immediate opening
- Driving
- Organizational skills
- In-person
Quick apply
2d
Customer Service Representative - Auto Body (Royal Vista)
Boyd Autobody & Glass —Calgary, AB
- $18–$20 an hour
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Dental care
- Paid time off
Quick apply
5d
Service Coordinator
Pritchard Power Systems —Airdrie, AB
- $60,000–$70,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- Dental care
- Paid time off
Quick apply
2d
Internal Advisor/Dispatcher
Country Hills Ford —Calgary, AB
- $70,000–$100,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Service Coordinator
Porsche Centre Calgary —Calgary, AB
- Full-time
- Microsoft Word
- Google Suite
- In-person
- Dental care
- Paid time off
Quick apply

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service writers jobs near rocky view, ab

Service Manager

Bosch Truck Group Inc. -
Calgary, AB

Quick apply

Job details

Full-time
4 days ago

Qualifications

Mechanic experience
Sales
Customer service
Upselling
Cash handling
Leadership
Dealership experience
Mechanical knowledge

Full job description

Service Manager

Overview

Bosch Truck Group Inc. (formerly Glover International Trucks Ltd.) is an award winning dealership with non locations is Alberta and British Columbia. For 50 years we have been empowering customers with reliable transportation solutions. We are committed to delivering exceptional quality and service, we aim to be the leading provider of commercial trucks by setting the industry standard for reliability, safety, and customer satisfaction. We have an exciting Service Manager opportunity in our Calgary 61 Ave dealership.

The Service Manager’s main responsibility is to proactively develop and manage the service department business and operations in a way that maximizes customer and employee satisfactions, as well as positively contributes to the business performance and overall company profitability. They are responsible for leading technician development through performance evaluations, coaching, training, and career growth opportunities while fostering a positive, high-performing team culture centered on collaboration, accountability, and service solutions.

Service Department Management:

Manage and plan the daily operations of the service department, working with and acting on deviations. Lead and motivate the service department personnel.

Set routines for planning and following up on meetings
Carry out pulse meetings
Verify there is an efficient flow of authorized work in the service shop, ensuring quality and documentation
Develop, implement, and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the service department
Monitor the ongoing condition of service shop tools and equipment, arranging purchase, repair, and calibration
Monitor Dedicated Customer Service and My International Dealer adoption and utilization, addressing any deviations
Monitor and handle deviations, initiate proper actions and escalations
Coordinate with the parts department to ensure parts availability, ensure service exchange and warranty parts procedures are adhered to
Manage the service department facilities
Create and manage schedules and shifts

Service Department Customer Relations / Sales

Develop and manage customer relationships ensuring that customer’s needs are met, and services are developed to meet the future needs of the customer.

Build and maintain the right level of relationships with customer representatives
Monitor the department’s processing of complaints and process major or complicated complaints
Assist service department personnel and customers regarding technical issues
Participate in meetings with key customers when required

Service Department Follow Up Results

Develop the service business by following up budget, results, operational targets and taking measures in order, to achieve set targets.

Manage and analyze the service department’s running costs and expenses budget
Regularly follow up on service business and financial results
Set, monitor, maintain, and follow up on KPIs
Ensure compliance for all applicable licenses for the service department, including any renewals and/or emerging license and certifications required
Analyze current standards to identify and present opportunities for improvement of the service department
Proactively initiate improvement activities, ensuring conditions are in place to achieve departmental goals
Review warranty performance and financial impacts, addressing any procedural or training opportunities.

Service Department Leadership

Create and foster environment that embraces acceptance, cultivates teamwork, holds everyone accountable, and steadfastly commits to professional development.

Protect the employee’s and company’s reputation by keeping information confidential
Nurture a culture where diverse perspectives are welcomed, collaboration is encouraged, responsibility is shared, and continuous learning is the norm
Facilitate and encourage team to maintain and enhance professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies, leading by example.
Contribute to the business goals by accomplishing related results and participating on projects as needed.

Qualifications

Proven dealership experience in a management role.
Strong mechanic experience with comprehensive mechanical knowledge.
Excellent customer service skills.
Ability to lead a team effectively.
Experience in truck repair and maintenance.
Skills in upselling and sales are advantageous.
Basic cash handling skills are preferred but not essential.

Quick apply

Refine Your Search

service writers jobs in rocky view, ab

Service Manager

Bilingual Vehicle Maintenance Technician

Senior Graphic Designer

Automotive Service Advisor

Service Advisor

Internal Service Advisor

Service Advisor

Senior Service Advisor

Service Advisor

Estimator - ACX Airdrie

!!Automotive Service Advisor!!

Manager of Proposals

Service Administrator – One-Year Maternity Leave Contract

TruckServe Coordinator

Hail Estimator - DCCHail Canada

Internal Service Advisor

Customer Service Representative - Auto Body (Royal Vista)

Service Coordinator

Internal Advisor/Dispatcher

Service Coordinator

I want to receive the latest job alerts for service writers in rocky view, ab

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Service Manager

Overview

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Service Department Customer Relations / Sales

Service Department Follow Up Results

Service Department Leadership

Qualifications

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