Surrey, Bc Hvac technical service representative Jobs – 8 Openings This Week

Customer Service Representative
Critical Environment Technologies Canada Inc. —Delta, BC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
HVAC Technical Service Representative
TalentSphere —Vancouver, BC
- $80,000–$100,000 a year
- Full-time
- Travel
- HVAC
- Dental care
- Vision care
Quick apply
Sales Representative - Commercial HVAC/Mechanical Service Department
Airtec Energy Systems Ltd. —Burnaby, BC
- $55,000–$75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- HVAC
- Profit sharing
- Dental care
Quick apply
Full Time Administrative Assistant Real Estate & HVAC
Guru Service Group & Raj Jhajj Real Estate —Surrey, BC
- $20–$25 an hour
- Full-time
- Hybrid work
- Customer service
- English
- QuickBooks
Quick apply
Outside Sales Representative, Refrigeration
The Group Master —Burnaby, BC
- $75,000–$95,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Sales
- Disability insurance
- Dental care
Quick apply
Contracting Project Manager
Trane Technologies —Burnaby, BC
- $94,366.66–$132,054.99 a year
- Weekends as needed
- PMP
- Engineering
- Microsoft Office
Maintenance Planning Specialist
Fraser Health —Maple Ridge, BC
- $46.37–$66.66 an hour
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
4d
Inside Sales Engineer - Johnson Barrow
Ambient Enterprises —Coquitlam, BC
- $60,000–$80,000 a year
- AutoCAD
- Engineering
- HVAC

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Customer Service Representative
Critical Environment Technologies Canada Inc. —Delta, BC
Associate's or bachelor's degree in business, communications, or a related field is a plus. Serve as a communication link between customers, field technicians,…
Quick apply
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ETAC Service & Supply —Burnaby, BC
Meet with customers to understand project requirements and recommend appropriate technical solutions. Identify and develop new business opportunities across…
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hvac technical service representative jobs near surrey, bc

Customer Service Representative

Critical Environment Technologies Canada Inc. -
Delta, BC

Quick apply

Job details

Full-time

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
High school diploma or GED
Bachelor's
Communications
Typing
Business
Associate's degree
Document management systems
Communication skills

Full job description

WHY JOIN CRITICAL ENVIRONMENT?

As the largest independent commercial gas detection manufacturer in North America, Critical Environment Technologies (CET) designs, manufactures & services of gas detection and indoor air quality systems. Our mission 'Safer Air Everywhere' has never been more important and drives our world-class team to do amazing work. Our products can be found in all US States & Canadian Provinces and in more than 20 countries globally. Our devices are installed in commercial HVAC, institutional, municipal, and industrial applications including parking facilities, refrigeration plants, commercial swimming pools, water purification plants, arenas, wineries, breweries, wastewater treatment plans & cannabis production facilities. Ongoing R&D ensures that CET’s equipment is at the leading edge of a quickly evolving space and that we have a strong commitment to customer satisfaction, safety, and environmental protection.

Our small, collaborative team is passionate about our mission. Our culture is shaped by five simple values: staying curious, giving a sh*t about our work and each other, getting things done, maintaining a positive attitude, and acting with integrity. That means asking questions, learning continuously, showing up for our teammates and customers, and following through on what we start. We take our work seriously, but we also believe a respectful, supportive environment is what allows great work to happen.

THE OPPORTUNITY

We are looking for a highly organized, customer-focused Customer Service Representative to support both our Customer Success and Field Service operations. Delta, BC. This is a full-time, in-office role (Monday to Friday, 7:30 am – 4:00 pm).

WHAT YOU WILL DO:

This role is centered around one core objective: continuously asking how we can serve our customers better and deliver the best possible experience.

You will support customer communication, coordinate field service activities, maintain operational documentation, and help improve internal processes. Working closely with both the Customer Success and Service teams, you will ensure requests are handled smoothly, service is delivered reliably, and customers feel well supported at every step.

You will also provide backup support for the Field Service Coordinator function, assisting with scheduling, service coordination, and customer communication as needed. Over time, this role may expand to include additional responsibilities within Customer Success or Service Operations.

Core Responsibilities:

Customer Success

Deliver an exceptional customer experience and serve as a primary point of contact for customer inquiries

Follow up on customer requests to ensure timely resolution and closure

Respond promptly and professionally to customer requests via phone and email, providing accurate information

Maintain a friendly, empathetic communication style that leaves a positive and professional impression on customers

Collaborate closely with internal teams to ensure customer requests are directed to the appropriate departments, such as technical support, sales, or field service

Assist with order entry and service coordination when required, ensuring accurate and efficient processing

Assist with new dealer onboarding activities

Document and maintain core customer success processes and Standard Operating Procedures (SOPs)

Identify opportunities to improve customer workflows and operational processes

Field Service Coordination (Support / Backup)

Provide support and backup coverage for the Field Service Coordinator position

Assist with scheduling technicians, confirming customer appointments, and coordinating service activities

Serve as a communication link between customers, field technicians, and internal teams when supporting service activities

Assist with service quoting, documentation, and invoicing as required

Triage incoming service requests and route them to appropriate technical resources, ensuring timely resolution

WHAT SKILLS AND EXPERIENCES YOU WILL BRING:

The right person for this role is pro-active, detail oriented, and takes ownership of their work. You are naturally curious, look for ways to improve how things are done, and follow through to get things across the line. You bring a positive attitude, communicate clearly, and care about doing the right thing for the team and the customer.

You will also have:

1-3 yrs experience in a customer service role

Collaborative attitude, able to work effectively within a team and across departments

Strong communication skills, both written and verbal

Strong customer service orientation with a genuine desire to assist customers and exceed their expectations

Demonstrated ability to manage multiple tasks and priorities while maintaining attention to detail

Ability to deal with people tactfully, diplomatically, and professionally at all times
High school diploma or equivalent. Associate's or bachelor's degree in business, communications, or a related field is a plus
Proficiency with Microsoft Outlook, Excel, and Word

Strong keyboarding skills with the ability to type quickly and accurately (minimum 50–60 WPM preferred)

Experience maintaining customer records and documentation systems
Experience working with CRM or ERP systems; Microsoft Business Central is a plus

WHAT WE OFFER:

A chance to make a meaningful impact while working with a supportive, collaborative team
Full-time role with a stable, growing, and proudly Canadian company
Comprehensive health, dental, vision, and wellness benefits
Paid sick days
Eligibility to participate in quarterly bonus plan

If you’re looking for a place where your work matters and where you can contribute to a small team doing meaningful work, we encourage you to apply. We look forward to learning more about you.

Quick apply

Refine Your Search

hvac technical service representative jobs in surrey, bc

Customer Service Representative

HVAC Technical Service Representative

Sales Representative - Commercial HVAC/Mechanical Service Department

Full Time Administrative Assistant Real Estate & HVAC

Outside Sales Representative, Refrigeration

Contracting Project Manager

Maintenance Planning Specialist

Inside Sales Engineer - Johnson Barrow

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