Toronto On Customer experience supervisor Jobs – 2212 Openings This Week

Supervisor (Customer Service)
Dexterra Group —Mississauga, ON
- $40,000–$42,000 a year
- Weekends as needed
- Heavy lifting
- English
- High school diploma or GED
Quick apply
7d
New Store Hiring For All Management Positions
The Hunny Pot Cannabis Co —Toronto, ON
- $19.50–$24.50 a year
- Full-time
- Inventory control
- Sales
- Supervising experience
- Dental care
- Vision care
Quick apply
11d
B2B Sales Supervisor - AI Platform
TP Canada —Toronto, ON
- Full-time
- Salesforce
- Business development
- Analysis skills
- Dental care
- Tuition reimbursement
Centre Director (York/Toronto Region)
Childventures Early Learning Academy —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- CPR Certification
- Customer service
- Supervising experience
- Dental care
Quick apply
B2B Sales Supervisor
TP Canada —Toronto, ON
- $60,000 a year
- Full-time
- Hybrid work
- Salesforce
- Data analysis skills
- Business development
- Dental care
Press Operator
A.B.M Tool & Die Company Ltd —Brampton, ON
- $22–$27 an hour
- 8 hour shift
- English
- High school diploma or GED
- Quality Control
- Dental care
- Tuition reimbursement
Quick apply
Senior Warehouse Operations Supervisor
Congebec —Mississauga, ON
- $75,000–$85,000 a year
- Weekends as needed
- Sales
- Customer service
- English
Landscape/Snow Removal Supervisor
Clintar Vaughan, ON —Kleinburg, ON
- Full-time
- Customer service
- Maintenance
- Supervising experience
- Dental care
Quick apply
Centre Director (York/Toronto Region)
Childventures Early Learning Academy —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- CPR Certification
- Customer service
- Supervising experience
- Dental care
Quick apply
Lab Supervisor
Confidential —Toronto, ON
- $80,000–$100,000 a year
- Full-time
- Writing skills
- Laboratory experience
- Analysis skills
- Dental care
- Vision care
Quick apply
Aquatic Supervisor - Vaughan
Making Waves Swim School —Maple, ON
- $20–$22 an hour
- Part-time
- CPR Certification
- Sales
- Merchandising
Quick apply
Master Electrician, Field and Operations
XOLAR INC. —Toronto, ON
- $45–$50 an hour
- Full-time
- CRM software
- Heavy lifting
- Math
- Dental care
- Employee assistance program
Quick apply
2d
Director of Operations – Multi-Site Operations & Performance
Coast2Coast First Aid & Aquatics Inc. —Thornhill, ON
- From $115,000 a year
- Full-time
- Hospitality
- CPR Certification
- Google Suite
- Store discount
- Paid time off
Quick apply
Drill Locator
HDP Network Solutions —Greater Toronto Area, ON
- $28–$35 an hour
- Full-time
- Heavy lifting
- Maintenance
- First Aid Certification
- Dental care
- Vision care
Quick apply
Client Service Manager
The West Egg Group Security Services —Toronto, ON
- $60,000–$70,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Customer service
- Dental care
- Paid time off
8d
Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
Quick apply
Centre Director (York/Toronto Region)
Childventures Early Learning Academy —Richmond Hill, ON
- $65,000–$75,000 a year
- Full-time
- CPR Certification
- Customer service
- Supervising experience
- Dental care
Quick apply
Bilingual Sales Account Coordinator- Contract
MINTZ GLOBAL SCREENING INC —Toronto, ON
- $52,000–$56,000 a year
- Full-time
- CRM software
- English
- Microsoft Office
Quick apply
Centre Director (York/Toronto Region)
Childventures Early Learning Academy —Vaughan, ON
- $65,000–$75,000 a year
- Full-time
- CPR Certification
- Customer service
- Supervising experience
- Dental care
Quick apply
Department Manager, Food Services- Northern Canada 16175321
Northern / NorthMart —Ontario
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Relocation assistance
Quick apply

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customer experience supervisor jobs near toronto on

Supervisor (Customer Service)

Dexterra Group -
Mississauga, ON

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Job details

Full-time
$40,000–$42,000 a year
7 days ago

Qualifications

French
Heavy lifting
English
Complaint handling
High school diploma or GED
Supervising experience
Team management
Client services
Customer service orientation
Cleaning
Guest services
Guest issue resolution
Communication skills
Client interaction
Mobile devices

Full job description

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

The Supervisor, Customer Care plays a critical leadership role in delivering exceptional guest experiences within a fast-paced airport environment. This position is responsible for overseeing frontline customer care teams, ensuring service excellence, and upholding the highest standards of hospitality, professionalism, and operational efficiency. The salary for this role is $40-42K.

Ensure all OSRs are greeting members of the travelling public using the active offer or other French terminology as required by the GTAA
Successfully complete all required training and courses
Perform the work in accordance with instructions and directions issued by the GTAA
Act as a first point of contact for customer complaints/escalations and address as required.
Have an acceptable technical knowledge to work with automated processes
Always greet passengers with “Hello bonjour”
Ensure employees are Validating and confirming passengers need and right of entry/exit to/from controlled and restricted areas
Ensure employees Validate acceptable travel documentation to enable passenger entry to certain areas
Assist passengers in preparing for processes, including guiding passengers through automated systems and use of kiosks
Control the backflow of passengers into controlled/areas
Monitor assigned area/zone to ensure the efficient and expeditious flow of passengers
Establish effective working relationships with other TSR’s and MO’s to ensure the availability of services consistent with passenger needs
Prepare Incident/Occurrence Reports for any incident or event that directly involves customer complaints/concerns, safety/security, or operational issues/events
Make recommendations for improvement that will increase the effectiveness of benefit the service delivery to our client and passengers
Convey a professional and welcoming presence by interacting with employees, members of the traveling and general public while multi-tasking
Listen carefully and have patience with all passengers or visitors to Pearson
Be proactive and assist passengers and guests by solving problems or directing them to the airline/stakeholder or information kiosk for assistance
Take direction and react quickly to changing priorities
Achieve intermediate technology skills to be able to use specific airport equipment (hand scanner, cell phone, basic software programs)
Maintain sharp observation skills along with awareness of surroundings
Read memos and communications before shift commences
Perform any additional duties assigned by management
Ensure stanchions in designated areas of the building as per approved layout. Each plan includes the number of stanchions, placement area, direction of flow, special class line and overflow plan.
Ensures realigned or added stanchions when queues grow to maintain line management
Ensures clean stanchions to maintain serviceability
Always ensure care and control of any technology devices

Qualifications

WHO ARE WE LOOKING FOR?

Minimum 2–3 years of supervisory experience in customer service, hospitality, aviation, retail, or a high-volume public-facing environment.
Strong leadership, communication, and interpersonal skills.
Proven ability to remain calm, professional, and solutions-focused in fast-paced or stressful situations.
High attention to detail with a strong sense of service quality and presentation.
Successfully completed a minimum high school education or possess equivalent work related experience
Enjoy meeting and working with people while having an outgoing and engaging personality
Becomes a “I Am Toronto Pearson Ambassador”
Possess clear, concise communication skills in English; French speaking an asset
Ability to read, understand and provide guidance/instructions to others
Ability to realign stanchions
Ability to work individually or within a team
Have a clear criminal record
Must be eligible to work in Canada.
Physically capable of performing all duties as set out in the Job/Position specifically physical demands of the position require the ability to stand for prolonged periods of time during the shift ability to walk long distances and the ability to lift and relocate stanchions in order to effectively manage and adjust queues
Self-motivated individual with a strong attention to detail.
Excellent written & verbal communication and active listening skills.
Able to work weekends, and holidays.
Possession of a valid Restricted Area Identity Card (RAIC), and ability to apply for RAIC prior to starting employment.
Successful completion of initial and recurrent company training is a pre-requisite for employment
Ability to use a handheld device to record data

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

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Refine Your Search

customer experience supervisor jobs in toronto on

Supervisor (Customer Service)

New Store Hiring For All Management Positions

B2B Sales Supervisor - AI Platform

Centre Director (York/Toronto Region)

B2B Sales Supervisor

Press Operator

Senior Warehouse Operations Supervisor

Landscape/Snow Removal Supervisor

Centre Director (York/Toronto Region)

Lab Supervisor

Aquatic Supervisor - Vaughan

Master Electrician, Field and Operations

Director of Operations – Multi-Site Operations & Performance

Drill Locator

Client Service Manager

Department Manager, Grocery - Northern Ontario 15887540

Centre Director (York/Toronto Region)

Bilingual Sales Account Coordinator- Contract

Centre Director (York/Toronto Region)

Department Manager, Food Services- Northern Canada 16175321

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