Job Overview:
Reporting directly to the Board of Directors (BoD), this person will manage the day-to-day Operations of our Facility in both a supervisory role and as the primary interface between the Residents and the Board. Proven technical, interpersonal and organizational skill sets are a must. Preference will be given to those who can demonstrate previous experience as a successful Operations Manager with technical skills in the plumbing industry. The ability to comfortably interface with seniors (over 55) would also be an asset.
The Sierras of Tuscany is a 251-suite residential condominium complex with multiple amenities. These amenities include Fitness Centre, Bowling Alley, Skimming Pool and Hot Tub area, Pool, Darts and Card playing areas, large Panorama view room used often for social functions, Library, Ballroom, Theatre, Craft Room, Woodworking, Mechanical and Paint rooms, underground parking and storage units and 2 carwash bays in the parkade. The complex is made up of three buildings interconnected by a Plus 15 pedway.
This management role is tasked with efficiently operating and maintaining the complex overseeing maintenance tasks to ensure the structural and operational integrity of the complex. This individual will act as a critical point of contact for the Board and report directly to the Board. This role will collaborate with the building operator, life safety systems and security, the janitorial team and volunteer committees to ensure our footprint is secure, comfortable, and up to date with safety regulations.
The building operations primarily focuses on the day-to-day maintenance and operational tasks of the complex including, but not limited to, technical maintenance, cleaning, security, outside maintenance and energy management. This role is to focus on the operational efficiency, maintenance and upkeep of physical structures and grounds of the Sierras of Tuscany. This role involves ensuring the building's systems work properly. The role will also be tasked with diagnosing issues when they arise, performing repairs, or coordinating with outside contractors as needed. The Facilities Operations Manager will be responsible for overseeing the operations of the property. This individual will work with maintenance professionals, janitorial staff, security professionals, and employees.
The goal of this position is to ensure that building operations of our facility and outside grounds run smoothly ensuring the safety of all individuals within our complex. This position will be a leadership role and a key interface with the residents.
Responsibilities:
Responsibilities and duties essential for maintaining the operational efficiency, cleanliness, and safety of the complex
- Planning, organizing, directing, controlling, and evaluating the operations of the complex.
- Managing repairs and improvements as needed.
- Collaborating with volunteer committees to ensure the overall cleanliness and functionality of the building.
- Ensuring the safety and security of all occupants, including regular security checks, key access management to contractors, and compliance with safety regulations.
- Conducting routine inspections of mechanical, electrical, and structural systems to prevent potential issues.
- Performing preventative maintenance and emergency repairs to ensure operational integrity and board and owner satisfaction.
- Coordinating with contractors and vendors.
- The job requires physical activities in various work environments and conditions.
- Training for specifics of the job will be provided on the job.
Key duties:
- Manage and contribute to day-to-day operations and maintenance of three interconnected buildings
- Supervise and support a team of maintenance housekeeping staff
- Oversee preventive and corrective maintenance programs
- Ensure proper operation of mechanical, electrical, and plumbing systems
- Coordinate repairs, inspections, and vendor services as needed
- Maintain compliance with safety standards, building codes, and regulations
- Assist in development and management of maintenance budgets and track expenses
- Respond to emergency maintenance issues as required
- Maintain accurate records, reports, and documentation
- Identify opportunities for efficiency improvements and cost savings
- Advise board on operational, maintenance, administrative and fiscal management; attend board meetings as an observer
Experience & Skills:
Proven experience as a building superintendent or manager and an understanding of condominium building systems.
Skilled in multiple trades for, or supervision of, minor repairs. Preference for strong plumbing skills. Experience maintaining/managing multi-storied condominium complexes.
· Strong problem-solving, organizational, and communication skills
· Knowledge of safety regulations and building codes
· Proficiency with maintenance management systems and basic computer applications
· Technical certifications or trade background (Plumbing, Electrical, HVAC, etc.)
· Technical knowledge, strong understanding of building systems, including electrical, plumbing, and HVAC
·Strong working knowledge of mechanical, electrical, and plumbing systems
· Excellent problem-solving abilities to address issues and maintenance challenges
· Strong interpersonal and communication skills to effectively interact with contractors, staff and residents
· Ability to manage multiple tasks and prioritize effectively to ensure smooth operations
· Supervise employees to ensure they perform operations properly and provide guidance, mentoring as needed
Skills necessary when communicating with board members, property management personnel and / or residents, handling emergencies or managing administrative tasks include:
· Excellent interpersonal skills are necessary, communicating effectively and tactfully.
· Strong critical thinking skills are crucial in finding effective and efficient solutions while diagnosing problems, sometimes under pressure which can include a malfunctioning HVAC system or an issue from residents.
· Ability to stay organized and manage time well is crucial as casual day-to-day tasks and unplanned emergencies are both part of the role. You will be expected to keep track of regular maintenance tasks while still having the flexibility to handle unexpected events.
· A foundational understanding of building maintenance and repair is critical. This includes knowledge of HVAC, electrical and plumbing systems, property safety regulations, and even familiarity with landscaping and cleaning tasks.
· Attention to detail helps as this role requires vigilance and a keen eye for detail. Whether noticing an issue during a routine inspection or keeping meticulous records of repairs and inspections, helps ensure the buildings remain in good condition and satisfy safety standards.
Salary:
Salary for a Facilities Manager in Calgary varies based on industry, company size, location, experience and other factors that will be discussed if chosen for an interview:
·Range $77,853 to $102,149 with a mid range of $89,086
·Factors that may affect the salary range and may command a higher salary include: length and types of experience, strong maintenance skills, HVAC knowledge, interpersonal skills, ability for on-call coverage, certifications.
Please submit your resume with a cover letter to Carrie Sinfield - Condo/HOA Manager for Sierras of Tuscany by email only to [email protected] no later than June 12, 2026 as interviews are ongoing until an applicant is in place.
Pay: $77,853.00-$102,149.00 per year
Benefits:
Work Location: In person
