Vancouver, Bc Automotive customer service Jobs – 252 Openings This Week

Customer Support Representative (AU Market)
TMG Industrial —Richmond, BC
- $48,000–$60,000 a year
- Full-time
- Hybrid work
- Mechanic experience
- Sales
- Customer service
- Dental care
- Paid time off
Quick apply
9d
Warranty / Tower / Billing
Cam Clark Ford Richmond —Richmond, BC
- $23.60–$26.25 an hour
- Full-time
- Organizational skills
- Computer skills
- In-person
- Dental care
- Vision care
Quick apply
10d
Car Sales
Kuruma Hunter Auto Ltd. —Richmond, BC
- $4,000–$18,000 a month
- Part-time
- Bilingual
- CRM software
- Spanish
Quick apply
Inside Parts Sales Specialist
Reliable Equipment Rentals Ltd —Richmond, BC
- $30–$40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Disability insurance
- Dental care
Quick apply
Residential Fire Safety - Sales Rep (Car + DL required)
CDN Coast Health & Home Solutions Inc. —Vancouver, BC
- $56,000–$125,000 a year
- Full-time
- Management
- Sales
- First Aid Certification
- Profit sharing
- Paid time off
Quick apply
7d
Sales Consultant
Kamloops Ford Lincoln —British Columbia
- $40,000–$120,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
Automotive Sales Consultant
Trust Auto Group —Richmond, BC
- $50,000–$150,000 a year
- 8 hour shift
- Sales
- Customer service
- In-person
Quick apply
Sales Professional
Squamish Toyota —West Vancouver, BC
- $65,000–$140,000 a year
- Full-time
- CRM software
- Sales
- In-person
- Dental care
- Employee assistance program
Quick apply
5d
Auto Sales Consultant
Dueck Auto Group —Vancouver, BC
- Full-time
- Sales
- Customer service
- Communication skills
- Dental care
- Flexible schedule
Quick apply
Sales Professional
Squamish Toyota —North Vancouver, BC
- $65,000–$140,000 a year
- Full-time
- CRM software
- Sales
- In-person
- Dental care
- Employee assistance program
Quick apply
5d
Service Manager - OpenRoad Toyota Richmond
OpenRoad Auto Group —Richmond, BC
- Full-time
- Analysis skills
- SharePoint
- Dental care
Quick apply
Auto Insurance Advisor
Johnston Meier Insurance Agencies Group —Burnaby, BC
- $38,000–$50,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Disability insurance
- Dental care
Quick apply
13d
Lease Portfolio Consultant
Genesis Downtown Vancouver —Vancouver, BC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
Parts Advisor
Cam Clark Ford Richmond —Richmond, BC
- $39.00–$41.63 an hour
- Full-time
- Sales
- Customer service
- Cashiering
- Store discount
- Disability insurance
Quick apply
11d
Sales Consultant
Land Rover North Vancouver —Vancouver, BC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
Automotive Sales Manager
Confidential —Surrey, BC
- $120,000–$160,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
Quick apply
2d
Internet Lead Specialist
Volvo Cars Richmond —Richmond, BC
- Full-time
- Sales
- Customer service
- Microsoft Office
- Dental care
Quick apply
10d
Commercial Fleet and Lease Manager
Mainland Ford —Surrey, BC
- $100,000–$200,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Microsoft Office
- Dental care
Quick apply
Automotive Sales Consultant - Polestar Cars Vancouver
Polestar Cars Vancouver —Vancouver, BC
- $50,000–$120,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Disability insurance
- Dental care
Quick apply
2d
Account Executive
Somerville Auto Group —Burnaby, BC
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Dental care
Quick apply

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automotive customer service jobs near vancouver, bc

Customer Support Representative (AU Market)

TMG Industrial
Richmond, BC

Quick apply

Job details

Full-time
$48,000–$60,000 a year
9 days ago

Qualifications

Mechanic experience
Sales
Customer service
E-commerce
Zendesk
Organizational skills
SharePoint
Handyman experience
Communication skills

Full job description

About Us

TMG Industrial is a trusted supplier of industrial products, proudly offering over 700 items across diverse categories — including outdoor storage structures, machinery attachments, shop equipment, and farming and agricultural implements. As an industry leader, TMG Industrial has become one of the fastest-growing industrial brands in North America.

With nearly two decades of experience and headquartered in Richmond, BC, the company operates distribution warehouses across Canada and the United States — and is now expanding into Australia. Join us as we establish our presence down under and be part of our exciting global growth journey.

Position Overview

We are seeking a Customer Support Representative who will play a key role in driving TMG Industrial’s sales growth while delivering exceptional support to our customers in Australia.

This position requires a highly motivated, customer-focused individual with strong communication skills, a passion for helping clients find the right solutions, and the ability to understand market trends, customer needs, and business opportunities.

This Canada-based role supports the Australian market and requires strong communication skills, a customer-focused mindset, and prior experience working with Australian clients or within the Australian industrial sector.

Although the role primarily serves Australian operations, it may also support Canadian and US markets as needed.

What You’ll Be Doing:

Customer Support Responsibilities

Monitor, respond to, and thoroughly address customer service concerns through multiple communication channels (ticketing system, web chat, phone calls, emails, etc.).
Learn and understand products available to customers and be able to answer questions appropriately.
Provide technical assistance, troubleshooting, and product support to customers, with an understanding of Australian standards and customer expectations.
Process and validate customer parts and warranty requests.
Document customer interactions and technical issues in the company's CRM system, such as Zendesk, MS SharePoint.
Assist in the creation of technical documentation, FAQs, and support resources.

Sales Responsibilities

Process timely and accurate quotations to customers via email or phone.
Ensure customers remain engaged during the entire sales process by creating urgency, emphasizing value, and actively following up quotes to close the deal.
Build, manage and maintain positive relationships with existing and prospective customers.

What You Bring:

Minimum of 2 years Australian working experience in customer service, sales, or a related field; experience in industrial, agricultural, or automotive sectors is an asset.
Excellent communication and active listening skills, with the ability to explain technical concepts to non-technical customers.
Strong organizational skills to manage multiple customer needs and follow-ups in a timely manner.
Working knowledge of Shopify & Zendesk and experience with other e-commerce platforms is an asset.
Experience as a mechanic, handy person, or with technical products is considered a plus.

Work Schedule

This role supports the Australian market and requires availability during Australian business hours and alignment with the Australian holiday schedule.

Expected working schedule:

Sunday to Thursday
2:00 PM – 11:00 PM PST/PDT (BC Time)

Schedule may vary slightly depending on daylight savings changes between Canada and Australia.

This position follows a hybrid work arrangement, with time split between working from home and our Richmond, BC head office.

Why Join Us?

Be part of a fast-growing company with exciting international expansion.
See your work make a direct impact on operations and growth.
Work alongside a collaborative, driven, and entrepreneurial team.

Pay: $48,000.00-$60,000.00 per year

Benefits:

Company events
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Application question(s):

Are you comfortable working in a hybrid setup between home and our Richmond, BC office?
This role follows the Australian timezone and holiday schedule. Are you comfortable working within this schedule?
Do you have previous experience supporting Australian customers or working within the Australian timezone? Please describe briefly.

Work Location: Hybrid remote in Richmond, BC

Quick apply

Refine Your Search

automotive customer service jobs in vancouver, bc

Customer Support Representative (AU Market)

Warranty / Tower / Billing

Car Sales

Inside Parts Sales Specialist

Residential Fire Safety - Sales Rep (Car + DL required)

Sales Consultant

Automotive Sales Consultant

Sales Professional

Auto Sales Consultant

Sales Professional

Service Manager - OpenRoad Toyota Richmond

Auto Insurance Advisor

Lease Portfolio Consultant

Parts Advisor

Sales Consultant

Automotive Sales Manager

Internet Lead Specialist

Commercial Fleet and Lease Manager

Automotive Sales Consultant - Polestar Cars Vancouver

Account Executive

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