vancouver bc guest experience Jobs – 2329 Openings This Week

Guest Services Representative - Vancouver
Indigo Park Canada —Vancouver, BC
- Full-time
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
Quick apply
13d
Front Desk Agent (seasonal)
Century Plaza Hotel —Vancouver, BC
- $26.50 an hour
- Seasonal
- Hotel
- High school diploma or GED
- Front desk
- Flexible schedule
Quick apply
7d
Front Desk Receptionist
Club16 Trevor Linden Fitness —Richmond, BC
- From $18.25 an hour
- Full-time
- Microsoft Word
- Google Suite
- English
- Disability insurance
- Dental care
9d
Guest Experience Expert
Marriott International, Inc —Vancouver, BC
- $34.99 an hour
- Full-time
- No experience needed
- Hotel
- High school diploma or GED
Tournament Operations Event Roles – FIFA World Cup 26™ | Vancouver
FIFA —Vancouver, BC
- Weekends as needed
- In-person
- Communication skills
Manager of Hospitality Operations & Guest Experience
Carey Hall —Vancouver, BC
- $85,000–$105,000 a year
- Full-time
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Dental care
Quick apply
8d
Body worker/ Massage Practitioner
Wedgewood Hotel & Spa —Vancouver, BC
- $200–$800 a day
- Part-time
- Hospitality
- Customer service
- Hotel
Quick apply
Beverage Program & Bar Manager
Tacofino Hastings —Vancouver, BC
- $50,000–$52,000 a year
- Weekends as needed
- Serving
- Hospitality
- Bar
- Store discount
- Dental care
Quick apply
Ionian Hospitality is seeking a Manager
Ionian Hospitality —Vancouver, BC
- $24–$27 an hour
- Full-time
- Customer service
- Restaurant management
- Cooking
- Store discount
- Paid time off
Quick apply
14d
Maintenance Worker
Vancouver Aboriginal Friendship Centre Society —Vancouver, BC
- $19 an hour
- Full-time
- Maintenance
- High school diploma or GED
- Plumbing
Quick apply
13d
Certified Dental Assistant
Nest Dental —Vancouver, BC
- $30–$35 an hour
- 8 hour shift
- Customer service
- Patient care
- In-person
- Dental care
- Paid time off
Quick apply
Content Producer & Media Lead
Carey Hall —Vancouver, BC
- $80,000–$100,000 a year
- Full-time
- Hybrid work
- Education
- Bachelor's
- AI
- Dental care
Quick apply
8d
Catalogue Operations Coordinator
Swim International Recruiting Inc —Vancouver, BC
- $27–$28 an hour
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
Bartender | Pemberton Avenue
Cactus Club Cafe North Vancouver —North Vancouver, BC
- $18.25 an hour
- Part-time
Men’s Locker Room Attendant
Shaughnessy Golf and Country Club —Vancouver, BC
- $21.39 an hour
- Weekends as needed
- Hospitality
- Heavy lifting
- Customer service
- Store discount
- Dental care
Quick apply
12d
Maintenance Worker
Vancouver Aboriginal Friendship Centre Society —Vancouver, BC
- $19 an hour
- Part-time
- Maintenance
- High school diploma or GED
- Plumbing
Quick apply
13d
Parts Advisor
Kamloops Kia —British Columbia
- $25–$30 an hour
- Full-time
- Sales
- Customer service
- Cashiering
Quick apply
Sous Chef
Tutto Restaurant & Bar —Vancouver, BC
- From $55,000 a year
- 8 hour shift
- Inventory control
- Inventory management
- Cooking
Quick apply
Personal Executive Assistant
Swim International Recruiting Inc —Vancouver, BC
- $80,000–$110,000 a year
- Microsoft Office
- Administrative experience
- Travel
Quick apply
Restaurant Manager
BREWHALL —Vancouver, BC
- $60,000–$70,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
- Store discount
- Dental care
Quick apply

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guest experience jobs near vancouver bc

Guest Services Representative - Vancouver

Indigo Park Canada -
Vancouver, BC

Quick apply

Job details

Full-time
13 days ago

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
Call center
Filing
English
Microsoft Office
Analysis skills
Clerical experience
Business
Communication skills

Full job description

Role Description:

The Guest Services Representative is a customer service expert focused on solving customer concerns and managing their monthly parking and notice disputes. The GSR is often the first and last point of contact for many customers.

Responsibilities:

Manage department phone calls and e-mails, ensuring that customer service is a top priority and that we meet expectations regarding timelines and flexibility.
Greet all in-person guests and customers. Direct and assist them as needed.
Recognize, document, and alert the management team of trends in customer calls.
Accurately input and maintain data in various databases and spreadsheets, ensuring the integrity and confidentiality of information.
Process new monthly parking applications and provide alternative solutions if the lot is full.
Stay informed on changes in lots and ensure that customers are updated promptly when their parking may be affected.
Understand the services Indigo offers and ensure that customers are well-informed.
Resolve customer complaints and appeals regarding violation notices.
Process parking notices, monthly parking invoices, and transient parking.
Provide administrative support, basic filing, data entry, and other office duties.
Other duties as assigned.

Job requirements:

Minimum of 1 year of experience in a customer service, call center, or clerical position.
Previous experience in the parking industry would be considered an asset.
A certificate or Diploma in Business Administration is considered an asset.
The position requires 100% of work hours to be performed at the office.

Skillsets:

Professional communication and interpersonal skills.
Empathetic and a customer-focused mindset.
Ability to analyze, interpret, and negotiate with parking customers while offering appropriate resolutions.
Manage and maintain confidential information.
Strong analytical, problem-solving, and decision-making abilities.
Ability to work efficiently in a team.
Accurate and well organized, with the ability to prioritize effectively.
Enthusiasm for ongoing learning, coaching, and training.
Positive mindset and embraces changes in the workplace.
Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel, Teams).
Working knowledge of office equipment, including multi-line telephones, printers, and fax machines.
Bilingualism (English and French)
Fluency in French is an asset

Indigo Park Canada is the leading provider of parking, transportation, logistical, and consulting services with over 1000 locations in Canada. Our Company’s activities cover the entire mobility and parking value chain: on-street parking facilities and related services; a comprehensive digital offering; parking enforcement and management of public spaces; soft mobility and last-mile logistics, optimizing the use of available space to serve the city and its citizens.

The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, but it does not include any other person under the Human Rights Code. Accommodations are available on request in relation to the materials or processes.

We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview. #IPC1

Quick apply

Refine Your Search

guest experience jobs in vancouver bc

Guest Services Representative - Vancouver

Front Desk Agent (seasonal)

Front Desk Receptionist

Guest Experience Expert

Tournament Operations Event Roles – FIFA World Cup 26™ | Vancouver

Manager of Hospitality Operations & Guest Experience

Body worker/ Massage Practitioner

Beverage Program & Bar Manager

Ionian Hospitality is seeking a Manager

Maintenance Worker

Certified Dental Assistant

Content Producer & Media Lead

Catalogue Operations Coordinator

Bartender | Pemberton Avenue

Men’s Locker Room Attendant

Maintenance Worker

Parts Advisor

Sous Chef

Personal Executive Assistant

Restaurant Manager

I want to receive the latest job alerts for guest experience in vancouver bc

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