Winnipeg, Mb Customer experience leader Jobs – 639 Openings This Week

After Sales & Customer Success Coordinator
Law-Marot-Milpro inc. —Winnipeg, MB
- $70,000–$90,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Wellness program
- Mileage reimbursement
Quick apply
14d
Service Centre Clerk
Manitoba Public Insurance —Winnipeg, MB
- Full-time
- Customer service
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Dental care
5d
Clinical Sleep Consultant - RPSGT, RESPIRATORY THERAPIST, RN
CPAP Machines Canada —Winnipeg, MB
- Full-time
- Sales
- Customer service
- English
- Paid time off
- Employee assistance program
Quick apply
9d
Operations Manager
FTC Innovation —Manitoba
- $80,000–$90,000 a year
- Full-time
- Microsoft Office
- Travel
- Construction experience
- Disability insurance
- Dental care
Quick apply
12d
Field Service Representative
Toshiba Tec Canada Business Solutions Inc. —Winnipeg, MB
- From $47,000 a year
- Full-time
- Customer service
- English
- Hand tools
- Mileage reimbursement
- Commuter benefits
Quick apply
Machinists - All Experience Levels
StandardAero —Winnipeg, MB
- Weekends as needed
- Heavy lifting
- High school diploma or GED
- Manufacturing
- Disability insurance
- Paid time off
Installer and Service Technician
Acorn Stairlifts Canada Inc. —Winnipeg, MB
- $70,000–$90,000 a year
- Weekends as needed
- Heavy lifting
- Electrical experience
- Computer skills
- Dental care
- Paid time off
Quick apply
Branch Sales Leader
Durabuilt Windows & Doors —Winnipeg, MB
- Weekends as needed
- Sales
- No university degree
- Construction experience
Quick apply
Sales Representative
Taiga Building Products —Winnipeg, MB
- Full-time
- Sales
- Customer service
- ERP systems
- Wellness program
- Dental care
Quick apply
8d
Manager Client Experience
Harvest Manitoba —Winnipeg, MB
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Disability insurance
Quick apply
Buyer
Nexom Inc. —Navin, MB
- $50,000–$65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
8d
Residential Cleaning Technician - ⭐️ Benefits ⭐️ Bonuses ⭐️ Competitive Pay
JADE'S MAID CO. LTD —Winnipeg, MB
- $18.50–$25.00 an hour
- Part-time
- Customer service
- English
- Travel
- Commuter benefits
- Dental care
Quick apply
9d
Wireless Sales Representative
The Mobile Shop —Winnipeg, MB
- Weekends as needed
- Customer service
- In-person
- Retail sales
- Store discount
- Dental care
Quick apply
Paper & Wire Supervisor
L&A Stucco Ltd. —West St Paul, MB
- $30–$35 an hour
- Full-time
- Heavy lifting
- Supervising experience
- Quality Control
- Dental care
- Vision care
Quick apply
7d
HVAC Installation Lead
Furnasman Heating & Air Conditioning —Winnipeg, MB
- $25–$40 an hour
- Full-time
- Customer service
- HVAC
- Disability insurance
- Dental care
Quick apply
5d
Sales Representative
JDR Connection —Winnipeg, MB
- $18–$65 an hour
- Part-time
- Sales
- Customer service
- Research
- Flexible schedule
Quick apply
Production Manager
Sandvik —Winnipeg, MB
- Full-time
- Assembly
- Manufacturing
- Leadership
Cable Jetting Crew Lead
ACME Technical Services —Winnipeg, MB
- $30–$42 an hour
- Full-time
- Supervising experience
- Continuous improvement
- Travel
- Profit sharing
- Dental care
Quick apply
6d
Account Manager
Vcura Canada Incorporated —Winnipeg, MB
- $100,000–$300,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Quick apply
2h
Hardlines Manager
Confidential —Manitoba
- $70,000–$75,000 a year
- Full-time
- Inventory control
- Sales
- Inventory management
- Dental care
- Vision care
Quick apply
2h

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customer experience leader jobs near winnipeg, mb

After Sales & Customer Success Coordinator

Law-Marot-Milpro inc. -
Winnipeg, MB

Quick apply

Job details

Permanent | Full-time
$70,000–$90,000 a year
14 days ago

Qualifications

Bilingual
French
Sales
Customer service
ERP systems
English
Supervising experience
Continuous improvement
Leadership
Communication skills

Full job description

ABOUT THE COMPANY

With over 100 years of experience, Law-Marot-Milpro (LMM) is a leading manufacturer of high-performance solutions for grain drying, cleaning, and processing applications. Proudly Canadian, we are recognized for delivering engineered solutions across the agri-processing industry.

With a strong foundation in Eastern Canada, we are executing a strategic expansion across Western Canada through our growth initiative, “Prairie Elevation”, including the development of a long-term operational footprint in Winnipeg.

As we continue to grow, we are investing not only in our products and manufacturing capabilities, but also in delivering exceptional customer experience throughout the entire lifecycle of every installation.

ABOUT THE OPPORTUNITY

We are seeking a Winnipeg-based After Sales & Customer Success Coordinator to lead the day-to-day operation of our North American after-sales function.

This is more than a traditional customer service role. Reporting to the Commercial Director, you will provide hands-on leadership to the after-sales team while driving operational excellence, strengthening customer relationships, and supporting the continued growth of our aftermarket business.

You will oversee customer service, warranty administration, technical support, spare parts sales, quotations, and service coordination, ensuring every customer interaction reflects the professionalism and quality that define the Law-Marot-Milpro brand. Working closely with customers and cross-functional teams, you will coach your team, improve processes, resolve complex issues, and help deliver an exceptional customer experience.

At Law-Marot-Milpro, we believe our reputation is built not only by the equipment we manufacture, but by how we support our customers after the sale. With a large installed base across North America and ambitious growth plans, this is an exciting opportunity to help strengthen customer relationships, expand our aftermarket business, and establish Law-Marot-Milpro as the industry benchmark for customer service and technical support.

As a proud French-Canadian company, fluency in both English and French (written and spoken) is required.

RESPONSIBILITIES

Supervision & Leadership

· Lead, coach, and support the North American after-sales team, establishing clear expectations, priorities, and performance standards.

· Assign workloads, provide ongoing feedback, and foster a culture of accountability, collaboration, and continuous improvement.

· Support onboarding, training, and professional development of after-sales personnel.

After Sales Operations

· Oversee the daily coordination of customer inquiries, technical support, warranty claims, service requests, quotations, and spare parts activities.

· Develop and improve processes that ensure customer requests are documented, prioritized, tracked, and resolved efficiently.

· Monitor workflows, KPIs, and dashboards to improve response times, customer satisfaction, warranty performance, and operational efficiency.

· Maintain accurate customer, quotation, service, and warranty records while identifying recurring issues and implementing corrective actions with cross-functional teams.

Customer Success

· Build strong customer relationships and ensure every interaction reflects the professionalism and quality of the Law-Marot-Milpro brand.

· Resolve customer concerns while balancing customer satisfaction with company policies and commercial objectives.

· Identify opportunities to improve the customer experience and grow aftermarket parts, service, maintenance, and equipment upgrade opportunities.

Warranty Administration

· Lead warranty review meetings and coordinate claims through to resolution with customers, suppliers, engineering, manufacturing, and service teams.

· Ensure warranty matters are managed professionally, consistently, and in accordance with company policies while analyzing trends to reduce recurring issues.

Commercial Coordination

· Support the Commercial Director by coordinating quotation activity, reviewing commercial documentation, and maintaining visibility throughout the sales pipeline.

· Support contract administration and ensure the consistent application of pricing, freight, payment terms, warranties, and contractual conditions.

· Assist in the ongoing development of CRM systems and commercial processes that improve visibility, accountability, and operational effectiveness.

WORK ENVIRONMENT

This is a Winnipeg-based, in-office position that works closely with local team members and collaborates virtually with colleagues in Quebec. Occasional travel within North America may be required.

QUALIFICATIONS

· Minimum five years of experience in customer service, aftermarket operations, technical sales, project coordination, customer success, or commercial operations within an industrial or manufacturing environment.

· Previous supervisory or team leadership experience.

· Demonstrated ability to lead customer-facing operations, improve processes, and coordinate multiple priorities in a fast-paced environment.

· Strong organizational, leadership, coaching, and conflict resolution skills.

· Experience developing and monitoring KPIs, dashboards, and operational reporting.

· Commercial awareness with the ability to identify opportunities for aftermarket growth.

· Experience with CRM, ERP, or service management software; experience with Lean, Six Sigma, or continuous improvement methodologies is an asset.

· Understanding of industrial equipment, grain handling, feed manufacturing, fertilizer handling, or related industries is an asset.

· Excellent written and verbal communication skills.

· Bilingual (English and French) is required.

PERSONAL ATTRIBUTES

The successful candidate will be:

· A customer-focused leader with a passion for delivering exceptional service.

· An organized and proactive supervisor who enjoys building structure and improving processes.

· A strong communicator who builds trust, coaches others, and fosters collaboration.

· Calm under pressure and confident resolving complex customer and team situations.

· Results-oriented with a strong sense of ownership, accountability, and continuous improvement.

· Adaptable and comfortable working in a growing organization where priorities continue to evolve.

WHY JOIN LAW-MAROT-MILPRO

· Be part of a respected Canadian manufacturer executing a strategic North American expansion.

· Play a key leadership role in strengthening our after-sales organization and delivering an exceptional customer experience.

· Join a collaborative, technically driven team where your ideas, initiative, and contributions will have a direct and lasting impact.

Pay: $70,000.00-$90,000.00 per year

Benefits:

Casual dress
Company events
Disability insurance
Employee assistance program
Extended health care
Life insurance
Mileage reimbursement
On-site parking
Paid time off
RRSP match
Wellness program

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in winnipeg, mb

After Sales & Customer Success Coordinator

Service Centre Clerk

Clinical Sleep Consultant - RPSGT, RESPIRATORY THERAPIST, RN

Operations Manager

Field Service Representative

Machinists - All Experience Levels

Installer and Service Technician

Branch Sales Leader

Sales Representative

Manager Client Experience

Buyer

Residential Cleaning Technician - ⭐️ Benefits ⭐️ Bonuses ⭐️ Competitive Pay

Wireless Sales Representative

Paper & Wire Supervisor

HVAC Installation Lead

Sales Representative

Production Manager

Cable Jetting Crew Lead

Account Manager

Hardlines Manager

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