Winnipeg, Mb Staff management Jobs – 955 Openings This Week

Manager, Customer Experience
VIA Rail Canada —Winnipeg, MB
- $79,169–$93,140 a year
- Weekends as needed
- Microsoft Powerpoint
- Bilingual
- Microsoft Word
11d
Dispatcher - Winnipeg, Manitoba
Voyago —Winnipeg, MB
- $20.16 an hour
- 12 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
Quick apply
10d
Program Manager
AML Properties —Winnipeg, MB
- $60,000–$75,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Dental care
- Paid time off
Quick apply
Construction Project Manager
Eskimo Point Lumber Supply —Winnipeg, MB
- $80,000–$110,000 a year
- Full-time
- Microsoft Office
- Travel
- Construction experience
- Disability insurance
- Dental care
Quick apply
Financial Support Officer (Accountant) 15-month Term
Arctic Co-operatives Limited —Winnipeg, MB
- $4,782.15–$5,626.06 a month
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Travel
- Dental care
- Paid time off
Quick apply
Estimator
Superior Asphalt Paving Co. Ltd. —Winnipeg, MB
- From $65,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Dental care
Quick apply
14d
Sales Representative - Inside Sales (Bilingual English-French)
Dyna-Pro Environmental —Winnipeg, MB
- $54,000–$60,000 a year
- Full-time
- Bilingual
- Microsoft Excel
- Sales
- Profit sharing
- Dental care
Quick apply
2d
Occupational Therapist
Canadian Mental Health Association —Winnipeg, MB
- $66,469.61–$81,749.24 a year
- Full-time
- Master's degree
- Supervising experience
- Bachelor's
- Disability insurance
- Dental care
Quick apply
Hockey Coach & Regional Development Coordinator (*must have hockey playing & coaching experience)
Rink Training Centre —Oak Bluff, MB
- From $60,000 a year
- Weekends as needed
- English
- Bachelor's
- In-person
- Store discount
- Wellness program
Quick apply
Supervisor Part Time at Gather Craft
Park Hospitality at Assiniboine Park, Compass Group Canada —Winnipeg, MB
- $18.86 an hour
- Overtime
- Bar
- Business
- Restaurant
Quick apply
Site Superintendent - Construction
Con-Pro industries Canada Ltd. —Winnipeg, MB
- $90,000–$100,000 a year
- Full-time
- Carpentry
- Forklift
- Supervising experience
- Dental care
- Paid time off
Quick apply
Pharmacy Manager (Relocation to Saskatchewan or British-Columbia)
Neighbourly Pharmacy —Winnipeg, MB
- Full-time
- Organizational skills
- In-person
Quick apply
3d
Operations Manager
ALL-IN Excavation INC. —Winnipeg, MB
- $80,000–$110,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Store discount
- Dental care
Quick apply
1d
INDUSTRIAL ENGINEERING MANAGER P. Eng
Carte International —Manitoba
- AutoCAD
- Engineering
- Microsoft Office
Specialist, Procurement
StandardAero —Winnipeg, MB
- Full-time
- Microsoft Excel
- Inventory management
- Finance
- Disability insurance
- Paid time off
Dispatcher
Fort Garry Industries LTD. —Winnipeg, MB
- Full-time
- Customer service
- Microsoft Office
- In-person
- Disability insurance
- Dental care
Quick apply
4d
Assistant Controller
Monteferro America —East St. Paul, MB
- Full-time
- Microsoft Excel
- Oracle
- Inventory management
- Dental care
- Paid time off
Quick apply
10d
Manager Client Experience
Harvest Manitoba —Winnipeg, MB
- Weekends as needed
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Wellness program
- Disability insurance
Quick apply
Seasonal Supervisor, Tundra Grill & Concessions at Assiniboine Park
Park Hospitality at Assiniboine Park, Compass Group Canada —Winnipeg, MB
- $18.87 an hour
- Part-time
- Customer service
- Restaurant
Quick apply
7d
Client Experience Coordinator
Rink Training Centre —Oak Bluff, MB
- $50,000–$65,000 a year
- Immediate opening
- English
- Microsoft Office
- High school diploma or GED
- Disability insurance
- Paid time off
Quick apply

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staff management jobs near winnipeg, mb

Manager, Customer Experience

VIA Rail Canada -
Winnipeg, MB

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Job details

Full-time
$79,169–$93,140 a year
11 days ago

Qualifications

Microsoft Powerpoint
Bilingual
Microsoft Word
French
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Bachelor's
Communication skills

Full job description

Reference Number : 1340

Status : Permanent - Full-time

Annual Salary / Hourly Rate : $79,169-$93,140

Number of positions to be filled : 1

Application Deadline : 06/09/2026

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.

The Manager, Customer Experience is responsible for leading and developing onboard and off-board employees to ensure safe, high-quality, and consistent customer service. This role oversees regulatory compliance, service delivery, employee performance, and customer issue resolution. It involves travel across the network, active supervision of frontline operations, coaching, auditing, and contributing to continuous improvement through training, investigations, and project management. The Manager also ensures adherence to safety and labour standards while supporting operational readiness and customer satisfaction.

Responsibilities:

Operational Oversight (Customer Service Excellence, Regulatory Compliance and Safety)

Supervises on-train and station-based activities to ensure consistent, high-quality, and safe customer service delivery.
Conducts regular station visits to observe service standards and support frontline teams.
Ensures timely and efficient execution of operational duties including boarding, ticketing, baggage handling, and support for special needs customers.
Coordinates emergency responses and manages on-site situations to minimize disruption to customers and operations. Ensures compliance with federal, provincial, and corporate safety regulations.
Conducts inspections and audits to monitor adherence to standards; implements corrective actions where necessary.
Identifies and mitigates safety risks through proactive supervision and intervention.
Serve as Duty Officer on a rotational basis.

Customer Feedback and Continuous Improvement

Investigates customer feedback and survey data to identify areas for service enhancement.
Conducts internal investigations related to accidents, delays, service disruptions, or rule violations.
Recommends and enacts solutions to address deficiencies and improve overall customer experience.

Employee Management and Development

Coaches, supervises, and trains on-board and off-board employees to meet safety and service standards.
Identifies training needs and ensures continuous development of frontline staff.
Participates in recruitment and onboarding processes for Customer Experience team members.
Manages matters related to the Canada Labour Code, health and safety, employee disability cases, and internal complaints.

Communication and Project Coordination

Delivers briefings and training sessions to frontline teams on corporate strategies and new initiatives.
Manages or contributes to projects that impact customer experience; ensures outcomes meet objectives and quality standards.
Builds and maintains relationships with internal stakeholders and subject matter experts.

Financial Oversight and Workforce Planning

Monitors staffing levels and associated expenses; analyzes variances and implements improvement initiatives.
Supports resource allocation aligned with operational and service delivery needs.
Tracks monthly financial performance and recommends efficiencies where applicable.

Requirements:

University degree in management or a related field, or a minimum of five (5) years of experience in a supervisory role in a customer service environment, preferably in a unionized setting.
Bilingualism (English and French) is essential – strong verbal and written communication skills in both official languages.
Strong customer service abilities and in-depth knowledge of health and safety training.
Solid understanding of the Canada Labour Code and Human Rights Legislation.
Knowledge of Unifor collective agreements and Canadian Labour Code Part II is considered an asset.
Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Flexibility and availability to travel and work variable shifts, including weekends and statutory holidays.

#VIAPROF

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

Apply Now

Refine Your Search

staff management jobs in winnipeg, mb

Manager, Customer Experience

Dispatcher - Winnipeg, Manitoba

Program Manager

Construction Project Manager

Financial Support Officer (Accountant) 15-month Term

Estimator

Sales Representative - Inside Sales (Bilingual English-French)

Occupational Therapist

Hockey Coach & Regional Development Coordinator (*must have hockey playing & coaching experience)

Supervisor Part Time at Gather Craft

Site Superintendent - Construction

Pharmacy Manager (Relocation to Saskatchewan or British-Columbia)

Operations Manager

INDUSTRIAL ENGINEERING MANAGER P. Eng

Specialist, Procurement

Dispatcher

Assistant Controller

Manager Client Experience

Seasonal Supervisor, Tundra Grill & Concessions at Assiniboine Park

Client Experience Coordinator

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